Richmond Hill Hyundai

Went above and beyond Great attention and service. Went in to get a tire fixed and ended up coming out with the full service done which was scheduled for days later. Great attention and service. Went in to get a tire fixed and ended up coming out with the full service done which was scheduled for days later. More

Changing tires. There was a line up to talk to a service rep, since they were dealing with other customers. When the Rep became available she was very pleasant and co There was a line up to talk to a service rep, since they were dealing with other customers. When the Rep became available she was very pleasant and courteous. She explained that due to the high volume that it might take longer than usual just to give me a heads up. I thanked her for her honesty and was very happy when the job sooner than expected. Happy, happy Customer. More

Sales good, service experance was not. Bought used, car was not cert properly, pulling to one side, lights burnt out etc, took back right away and had it fixed. Was told tires passed cert a Bought used, car was not cert properly, pulling to one side, lights burnt out etc, took back right away and had it fixed. Was told tires passed cert and are fine, first oil change 2200 km later at same dealer and same advisor tells me the tires must be replaced right away costing 700.00+! I tried nicely to explain I just bought the car and was told they were fine but I was told nothing they can do to help, too bad. They offer 30 day exchange (advertised). This is not true, its a trade at wholesale value only, that would have cost me 6k. No exchange possible when I asked about it. Sales were good, no issues a little slow getting everything done but no biggie. Gave me the wrong second key and forgot to return my old licence plate. The service however was not a good experience at all, the people are nice enough but when you talking about such a large amount of money I would have expected much better being a big dealer. They have lost me and anyone I talk to from being a customer. On a side note the Hyundai is a great car and I will buy again just never from here. More

Winter tire change The staff are wonderful Love coming to the Richmond hill location Your staff always tell me what I need and when that maintenance should be done The staff are wonderful Love coming to the Richmond hill location Your staff always tell me what I need and when that maintenance should be done More

Service with a smile The service was fast and much quicker than I expected. The staff members were very friendly and made waiting a pleasant experience. Also looked at a n The service was fast and much quicker than I expected. The staff members were very friendly and made waiting a pleasant experience. Also looked at a new car. More

In for service I had my car in for service . It was going to take awhile to have all parts in . I didn't feel safe in my car and it was still under warranty. I req I had my car in for service . It was going to take awhile to have all parts in . I didn't feel safe in my car and it was still under warranty. I requested a loaner car and was upset that it was not offered to me . After hearing my concerns they were quick to accommodate me and I had a loaner car for 3 weeks . My car was fixed And the loaner car was great . So was very good customer service. More

Everything was done in a timely manner and good pricing. Service Dept, helped me on a deal with winter tires and everything was done within the time alloted. Dealing with Service and Sales helped me choose t Service Dept, helped me on a deal with winter tires and everything was done within the time alloted. Dealing with Service and Sales helped me choose the right products with their experitse and knowledge. More

We had excellent service from Norton O'Neill Norton examined the car and reviewed the service with us. He was very caring. When the car was finished he walked us to the door. A very nice, cari Norton examined the car and reviewed the service with us. He was very caring. When the car was finished he walked us to the door. A very nice, caring person. More

Quick, convenient, friendly Attila explained what was recommended for my vehicle in terms I could understand. All around great experience. I will be sure to visit this location i Attila explained what was recommended for my vehicle in terms I could understand. All around great experience. I will be sure to visit this location in the future. More

EXCELLENT SERVICE Just bought a 2017 Hyundai Elantra. The sales rep Brek Bailey was fantastic!! He is knowledgeable and friendly. He made the stress of buying a car str Just bought a 2017 Hyundai Elantra. The sales rep Brek Bailey was fantastic!! He is knowledgeable and friendly. He made the stress of buying a car stress free!!! Thank you Brek!! More