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Richmond Hill Hyundai

Richmond Hill, ON

4.4
787 Reviews

11188 Yonge St

Richmond Hill, ON

L4S 1K9

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787 Reviews of Richmond Hill Hyundai

March 09, 2019

Friendly and helpful I purchased a 2019 Elantra. The salesman Hafiz was very patient and went over the payment options with me and made sure to answer all of my questions. More

by K-dawg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hafiz Shariff, Tatyana Gudkova
March 08, 2019

Poor management I brought my two car at the same time for service and you telling me due to a winter you don’t provide the wash service? So why the other car was shin More

by Nagaget
Recommend Dealer
No
Employees Worked With
Attila Veres, Scott Jarvis, Farad Osman, Richard Larcombe, Steve Majewski, Sam Ardebi, Lana Labad, Roman Zarembo, Moazzam Hussain, O'Neil Walker
Mar 15, 2019 -

Richmond Hill Hyundai responded

Hi Nagaget, I apologize if your recent experience with us was not overly positive. Please be advised that it is a common dealership practice not to provide car washes when the winter weather is especially cold outside. This is to prevent freezing of your car doors and equipment. Thanks for your comments and if this was not explained to you, we do apologize for the miscommunication. Have a good day.

February 04, 2019

Dishonest and sneaky I bought a used car from Richmond Hill hyundai the salesman was Sam Ardebi seemed nice at first Made the deal which was to include an oil change. Up More

by Pissed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sam Ardebi
Mar 08, 2019 -

Richmond Hill Hyundai responded

Hello and I'm sorry to hear that your recent experience with us was not a success. We assure you that no documents were falsified during your vehicle delivery. Thanks for your feedback and have a great day.

January 26, 2019

They were only good in the beginning As your car gets years of service they don’t care anymore. They offered a free oilchange which comes when you purchased a vehicle was good for 3 years More

by Nagaget
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Attila Veres, Scott Jarvis, Farad Osman, Richard Larcombe, Steve Majewski, Lana Labad, Roman Zarembo, Moazzam Hussain, O'Neil Walker
Mar 08, 2019 -

Richmond Hill Hyundai responded

Hello and thank you for providing your feedback. We apologize that after 4 years of servicing with us you don't feel like a valued customer. We assure you that we value your business and are sad to see you leave. We still provide car washes, however, due to the harsh cold winter this year, we have been unable to complete car washes due to freezing water. This is a standard practice for all dealerships throughout the winter months. We understand that Hyundai Certified Parts for repairs can be more expensive than no-name parts, however, the Hyundai parts are certified to perform with your vehicle and keep all components working properly, for years to come. Thanks again for your feedback and have a great day.

December 20, 2018

Wonderful experience for my first car. No hassle, no stress, This dealership was top notch! I went in expecting to purchase a used vehicle. Brian Smith provided me various options based on my requirements a More

by Damodar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Smith, Tatyana Gudkova
August 31, 2018

Excellent out of town buying experience I live in London and purchased a car in Richmond Hill due to the price since it was better than what local dealers could do for the same vehicle. I More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hafiz Shariff
August 29, 2018

Incredible experience buying a car and amazing staff! I found the car online and sent a request to be contacted. For the minute i spoke to Hafiz he was professional, friendly and incredibly knowledgeable. More

by Christineb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hafiz Shariff, Lianna Ricci
August 01, 2018

Great car buying experience I was very pleased with the process of purchasing my new vehicle at Richmond Hill Hyundai recently. My sales person Brek came over right away to greet More

by Laura11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brek Bailey
July 16, 2018

First time buying a new car! Called in inquiring about the elusive Ioniq plug-in. Brek was incredibly friendly on the phone. In person, he had encyclopedic knowledge of all of the More

by Omar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brek Bailey, Lianna Ricci, Tatyana Gudkova
June 05, 2018

Great Sales Team and Customer Service My husband and I have purchased a second car at this dealership after our first car was lost in an accident. Once again Brek made our new car purchase More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brek Bailey, Tatyana Gudkova
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