Richmond Hill Hyundai

Wonderful experience for my first car. No hassle, no stress, This dealership was top notch! I went in expecting to purchase a used vehicle. Brian Smith provided me various options based on my requirements a This dealership was top notch! I went in expecting to purchase a used vehicle. Brian Smith provided me various options based on my requirements and explained pros & cons of going with used / demo / new car. I was very much impressed with his attitude, behavior, knowledge & customer service. His words changed my mind to go with best option for my long run. To say about Tatyana Gudkova, She is amazing, friendly, transparent and explained very clearly on warranties & other protection plans. She helped to get the best deal with bundle offer and she also helped to speedup the process and documentation. More

Excellent out of town buying experience I live in London and purchased a car in Richmond Hill due to the price since it was better than what local dealers could do for the same vehicle. I I live in London and purchased a car in Richmond Hill due to the price since it was better than what local dealers could do for the same vehicle. I dealt with Hafiz who handled everything. He was very friendly and helpful and all I had to do was show up and I was driving away with my new car in no time. I was concerned about the out of town factor but I couldn't be happier with my purchase experience and the excellent customer service I received. Thank you More

Incredible experience buying a car and amazing staff! I found the car online and sent a request to be contacted. For the minute i spoke to Hafiz he was professional, friendly and incredibly knowledgeable. I found the car online and sent a request to be contacted. For the minute i spoke to Hafiz he was professional, friendly and incredibly knowledgeable. He was accommodating of my schedule and was a great communicator with timelines. Hafiz absolutely goes above and beyond for his clients, i can't explain how grateful I am for all his help! Lianna was amazing as well, she is straight to the point and friendly and really helpful with any questions that may come up. I would recommend coming to this dealership because their service is second to none! More

Great car buying experience I was very pleased with the process of purchasing my new vehicle at Richmond Hill Hyundai recently. My sales person Brek came over right away to greet I was very pleased with the process of purchasing my new vehicle at Richmond Hill Hyundai recently. My sales person Brek came over right away to greet me, and spent time with me discussing what I was looking for in a new vehicle before going on a test drive of several cars. I liked that they work on a non-commision model as I didn't feel like I was being pushed to purchase a car that was outside of my needs or price range. Everyone that I encountered at the dealership was very personable, helpful, and professional. I'm very pleased with my new car and am so glad I chose Hyundai again. More

First time buying a new car! Called in inquiring about the elusive Ioniq plug-in. Brek was incredibly friendly on the phone. In person, he had encyclopedic knowledge of all of the Called in inquiring about the elusive Ioniq plug-in. Brek was incredibly friendly on the phone. In person, he had encyclopedic knowledge of all of the bells and whistles associated with each vehicle trim. Most importantly, took the time to get to learn my needs as a buyer in order to find me the car that would be the best fit. It also helped that he was well versed in the EHVIP application process! As a first time buyer, it was amazing to have someone walk me through all the minutia, making the experience as stress free as one can imagine. Thanks Brek, and thanks to the rest of the friendly staff! It's no rusty 2002 corolla with a leaking exhaust, but it'll have to do. More

Great Sales Team and Customer Service My husband and I have purchased a second car at this dealership after our first car was lost in an accident. Once again Brek made our new car purchase My husband and I have purchased a second car at this dealership after our first car was lost in an accident. Once again Brek made our new car purchase stress free and took care of all our needs regarding the vehicle. Tatyana made the financing part easy and fun and we drove out in our new car as soon as it was delivered. With service like this, we'll gladly be back for a third car sometime in the future. More

Great experience I had a great experience and the staff was extremely friendly. I did not feel intimidated and feel very confident in my decision to buy a Hyundai. I had a great experience and the staff was extremely friendly. I did not feel intimidated and feel very confident in my decision to buy a Hyundai. More

DON'T DO THE MISTAKE AND GO SOMEWHERE ELSE They want to just sell you and that is it. NO commitment, NO honest. NO customer service. before deal showing they are nice but after that not. Sales They want to just sell you and that is it. NO commitment, NO honest. NO customer service. before deal showing they are nice but after that not. Sales manger is awful More

Customer Service Nightmare Possibly the WORST customer service you can get in Richmond Hill. Service repair employee, Richard Larcombe, discriminates customers. Not to mention h Possibly the WORST customer service you can get in Richmond Hill. Service repair employee, Richard Larcombe, discriminates customers. Not to mention his manager, Farad Osman, mentioning that he does not HAVE TO apologize for his employee's behavior, even though he was trying to calm his employee down when he had a mental breakdown on camera. Extremely unprofessional, filed a complaint with corporate. Would not recommend this dealership with all their fake reviews. More