Richmond Hill Hyundai

I am disappointed with my recent experiences at this Hyundai service center. Here’s what happened: 1. First Visit: I brought my car in for a safety recall. The very next day, I encountered a brake is Hyundai service center. Here’s what happened: 1. First Visit: I brought my car in for a safety recall. The very next day, I encountered a brake issue and ended up spending $1,800 to replace the brake booster. 2. Second Visit: I scheduled a simple oil change. The following day, I noticed the oil pressure light was on. Upon inspection, I found the oil level was above the maximum limit, which is concerning. Additionally, the service team charged me more than the amount I signed off on, citing the "high oil pan capacity." 3. Customer Care Issues: The invoice included a complimentary car wash, but my car was returned without being washed. These experiences have left me questioning the quality control and transparency of this service center. I expected better attention to detail and integrity in pricing from a Hyundai-certified location. I hope they address these concerns to prevent similar issues for other customers. More

Friendly and helpful sales, service and parts staff. Every time they do their best to provide outstanding service and value. Every time they do their best to provide outstanding service and value. More

Mo Burgal was the service associate I worked with and he was excellent. I had a pressing safety issue with my (7 month old) 2024 Kona and he was able to get me a quick appointment and subsequently a relativ was excellent. I had a pressing safety issue with my (7 month old) 2024 Kona and he was able to get me a quick appointment and subsequently a relatively quick fix (he had to wait on a part). From arranging an Uber for me to get to work after dropping off my vehicle to being available when I called to confirm our follow up appointment, he was professional and courteous at all times. He kept me informed about the work needed, including pictures and provided a detailed report too. I will continue to bring my car to Richmond Hill Hyundai, despot there being 2 other locations closer to my home. Thanks Mo for your great customer service! I’ll definitely be back. More

I had an amazing experience at Hyundai. From the moment I walked in, The staff was welcoming, professional, and attentive to my needs. My salesperson, Sam was incredibly knowledgeable about From the moment I walked in, The staff was welcoming, professional, and attentive to my needs. My salesperson, Sam was incredibly knowledgeable about the vehicles and patiently answered all my questions without any pressure. They took the time to understand what I was looking for and helped me find the perfect Hyundai that fit my budget and lifestyle. The financing process was straightforward, and the entire team made sure I was comfortable and informed every step of the way. I drove away feeling confident and happy with my purchase. I highly recommend Richmond Hill Hyundai for anyone looking for a stress-free car buying experience! More

I was there July 10, 2024 to service my Sonata. I was assisted by Mo Burgal. He was very polite & professional, explained everything to me in detail that was needed to be done and the time frame to I was assisted by Mo Burgal. He was very polite & professional, explained everything to me in detail that was needed to be done and the time frame to complete. He answered all questions I had & addressed all my concerns. Excellent service. More

It was pleasant experience Max was very helpful. Always quit response. Thank you very much. Always quit response. Thank you very much. More

Paul was a pleasure to work with. He was extremely kind and patient. He explained everything I asked about. I’ve always had positive experiences with Richmond Hill Hyundai! -George He was extremely kind and patient. He explained everything I asked about. I’ve always had positive experiences with Richmond Hill Hyundai! -George More

Had a great experience while purchasing an ioniq 5 with Greg Siprell from Richmond Hill Hyundai. He had soo much patience and was explaining everything thoroughly before I made my decision to buy the car Greg Siprell from Richmond Hill Hyundai. He had soo much patience and was explaining everything thoroughly before I made my decision to buy the car. More

The entire dealership's commitment to service and satisfaction surpassed our expectations. We're thrilled with our new Elantra and highly recommend the team for their exceptional expertise and servic satisfaction surpassed our expectations. We're thrilled with our new Elantra and highly recommend the team for their exceptional expertise and service. Greg Sipprell provided outstanding service, demonstrating expertise, patience, and dedication throughout the car-buying process. His guidance and professionalism made our experience at the dealership truly exceptional. Jason Duncan made our trade-in process seamless. Nikita Sondhi and Tatyana Gudkova ensured a transparent and efficient financial process. More

I recently purchased a vehicle with Greg and Chris and received great service. I am just loving my new ride. Thank you all for making this a great experience. received great service. I am just loving my new ride. Thank you all for making this a great experience. More