Rallye Motors Hyundai

Buyer Beware, shop elsewhere They say "Our professional staff is committed to over-delivering on all your expectations." The reality is anything but that. I've never been so disa They say "Our professional staff is committed to over-delivering on all your expectations." The reality is anything but that. I've never been so disappointed with the tone and arrogance I received when speaking to a sales manager. More

Alternator under warranty I purchased a 2010 accent new from Rallye motors . After about 18 months I noticed the alternator was noisy . I sprayed the belts and the noise pers I purchased a 2010 accent new from Rallye motors . After about 18 months I noticed the alternator was noisy . I sprayed the belts and the noise persisted . Took it into Rallye motors and they said all was fine . So after complaining several times about this problem with nothing done . The car reached 99 000 so I figured I better get the problem fixed under warranty . Took it in and the mechanic said there was a wobble in the bearing of the alternator . They were opening a warranty claim and ordering a new replacement .(Great as I thought) I went back a few weeks later and was told the claim was thrown out because I didn’t return in time . I contacted Hyundai Canada and they didn’t care less , but recieved a call shortly after from Rallye motors telling me to come in for the replacement alternator but had to pay $ 250 installation fee . I ended up purchasing a alternator locally and installing myself . Horror story dealing with them , I hope this reaches people to what goes on out there . More

Lied to us.. Drove 2 hours as I made a deal over the phone on a preowned 2017 GM truck..Arranged a day off, papers were ready ,had insurance, loan was approved a Drove 2 hours as I made a deal over the phone on a preowned 2017 GM truck..Arranged a day off, papers were ready ,had insurance, loan was approved and arranged a drive to come to Moncton...I was warned in Fredericton where I live that Rallye Group is known to have a very bad reputation in south eastern N.B. Should of listen to my family, the deal was not what we agreed to over email, the interest rate was higher, the payments were more and they didn’t install the hitch ,.....They said it was an "honest" mistake that they quoted me on the wrong truck,, my email says otherwise as the serial number they sent me for issurance matches the 2017 GMC. Its shocking they this is allowed to go on in todays environment, especially when I can express my dissatisfaction on line for all to see and read. ...They wanted me to buy a more expensive truck, I just got up out of the office and left,,took over 2 week for them to reimburse my $400.00 on my card...Go else where to buy , I’m sure most of the other dealers are not like the Rallye Group.. Deb & Jen More

From sales to service......horrible Do not send anyone here. Unbelievable that they can be so arrogant and ignorant at the same time. Nothing ever in writing. Beware. Ask for quotes Do not send anyone here. Unbelievable that they can be so arrogant and ignorant at the same time. Nothing ever in writing. Beware. Ask for quotes to be signed in full. More

Excellent service Had wonderful experience,all staff were very friendly fantastic waiting area and if have a question they very helpful and honest to answer the questio Had wonderful experience,all staff were very friendly fantastic waiting area and if have a question they very helpful and honest to answer the question.. More

Great experience I felt Alex Cobb was friendly, well informed and professional. Able to answer questions put to them, to my satisfaction. They took into consideratio I felt Alex Cobb was friendly, well informed and professional. Able to answer questions put to them, to my satisfaction. They took into consideration my wants and tried to meet my needs. Very helpful In my final decision. More

Worst dealership ive been Was there to shop for an suv . Trying to get a price but the only thing they come up with is a blank piece of paper with a bw payment writen on it . N Was there to shop for an suv . Trying to get a price but the only thing they come up with is a blank piece of paper with a bw payment writen on it . No detail what so ever on detailed pricing , discount or even interest rate. Bragg they have huge discount , found out its on 2018 model there been sold out for a while . Lol More

Wont come good fir their mistake Horrible experience. Right from the get-go. I tried to purchase a 2016 Santa Fe. When I called they put me through to a Salesman, and then sales manag Horrible experience. Right from the get-go. I tried to purchase a 2016 Santa Fe. When I called they put me through to a Salesman, and then sales manager, and then Finance. I could not get a straight answer as to a percentage rate on a loan or a monthly payment, the salesman just keep telling me to leave work and drive the three hours I will love the car. However, I couldn't just commit to something over the phone without without having a price. Finally purchase went through. Then after waiting 2 months for my new registration That was supposed to be in mine and my husband's name came in mine and my mother's name. I was very clear on the date of purchase that I I wanted both of our names on the registration the same as our insurance card that they have a copy of. Now they will not fix their error. I have already paid $300 to license my car through them and now I have to pay to fix their mistake. Or put insurance on a third person for my vehicle. I was also told they have a delivery service, it wasn't available that day and they would reimburse me for a rental to come pick up my new car however I still have not seen this hundred dollars. Not a satisfied customer. More

Amazing Service Great Experience Overall Highly Recommended Amazing Service from Alex Worden Manager Super Nice, Alex Cobb Very Professional Sales & Monica Melanson Super Friendly Finance Man Highly Recommended Amazing Service from Alex Worden Manager Super Nice, Alex Cobb Very Professional Sales & Monica Melanson Super Friendly Finance Manager. Over All Great Experience More

Poor CX service Very poor customer service, was told by three different employees they would call me.back (including the manager Alex) and nothing. Have been chasing Very poor customer service, was told by three different employees they would call me.back (including the manager Alex) and nothing. Have been chasing them for.two weeks now. Customers are the reason you have a pay cheque, respect them! I feel they got what they want, the car sold, so now they do not need to be respectful. More