Rallye Motors Hyundai

Lied to us.. Drove 2 hours as I made a deal over the phone on a preowned 2017 GM truck..Arranged a day off, papers were ready ,had insurance, loan was approved a Drove 2 hours as I made a deal over the phone on a preowned 2017 GM truck..Arranged a day off, papers were ready ,had insurance, loan was approved and arranged a drive to come to Moncton...I was warned in Fredericton where I live that Rallye Group is known to have a very bad reputation in south eastern N.B. Should of listen to my family, the deal was not what we agreed to over email, the interest rate was higher, the payments were more and they didn’t install the hitch ,.....They said it was an "honest" mistake that they quoted me on the wrong truck,, my email says otherwise as the serial number they sent me for issurance matches the 2017 GMC. Its shocking they this is allowed to go on in todays environment, especially when I can express my dissatisfaction on line for all to see and read. ...They wanted me to buy a more expensive truck, I just got up out of the office and left,,took over 2 week for them to reimburse my $400.00 on my card...Go else where to buy , I’m sure most of the other dealers are not like the Rallye Group.. Deb & Jen More

From sales to service......horrible Do not send anyone here. Unbelievable that they can be so arrogant and ignorant at the same time. Nothing ever in writing. Beware. Ask for quotes Do not send anyone here. Unbelievable that they can be so arrogant and ignorant at the same time. Nothing ever in writing. Beware. Ask for quotes to be signed in full. More

Excellent service Had wonderful experience,all staff were very friendly fantastic waiting area and if have a question they very helpful and honest to answer the questio Had wonderful experience,all staff were very friendly fantastic waiting area and if have a question they very helpful and honest to answer the question.. More

Great experience I felt Alex Cobb was friendly, well informed and professional. Able to answer questions put to them, to my satisfaction. They took into consideratio I felt Alex Cobb was friendly, well informed and professional. Able to answer questions put to them, to my satisfaction. They took into consideration my wants and tried to meet my needs. Very helpful In my final decision. More

Worst dealership ive been Was there to shop for an suv . Trying to get a price but the only thing they come up with is a blank piece of paper with a bw payment writen on it . N Was there to shop for an suv . Trying to get a price but the only thing they come up with is a blank piece of paper with a bw payment writen on it . No detail what so ever on detailed pricing , discount or even interest rate. Bragg they have huge discount , found out its on 2018 model there been sold out for a while . Lol More

Wont come good fir their mistake Horrible experience. Right from the get-go. I tried to purchase a 2016 Santa Fe. When I called they put me through to a Salesman, and then sales manag Horrible experience. Right from the get-go. I tried to purchase a 2016 Santa Fe. When I called they put me through to a Salesman, and then sales manager, and then Finance. I could not get a straight answer as to a percentage rate on a loan or a monthly payment, the salesman just keep telling me to leave work and drive the three hours I will love the car. However, I couldn't just commit to something over the phone without without having a price. Finally purchase went through. Then after waiting 2 months for my new registration That was supposed to be in mine and my husband's name came in mine and my mother's name. I was very clear on the date of purchase that I I wanted both of our names on the registration the same as our insurance card that they have a copy of. Now they will not fix their error. I have already paid $300 to license my car through them and now I have to pay to fix their mistake. Or put insurance on a third person for my vehicle. I was also told they have a delivery service, it wasn't available that day and they would reimburse me for a rental to come pick up my new car however I still have not seen this hundred dollars. Not a satisfied customer. More

Amazing Service Great Experience Overall Highly Recommended Amazing Service from Alex Worden Manager Super Nice, Alex Cobb Very Professional Sales & Monica Melanson Super Friendly Finance Man Highly Recommended Amazing Service from Alex Worden Manager Super Nice, Alex Cobb Very Professional Sales & Monica Melanson Super Friendly Finance Manager. Over All Great Experience More

Poor CX service Very poor customer service, was told by three different employees they would call me.back (including the manager Alex) and nothing. Have been chasing Very poor customer service, was told by three different employees they would call me.back (including the manager Alex) and nothing. Have been chasing them for.two weeks now. Customers are the reason you have a pay cheque, respect them! I feel they got what they want, the car sold, so now they do not need to be respectful. More

Bate and Switch Found a good deal on a used car on their website and autotrader. When I asked about it, they said, oh the mileage isn't accurate, it's actually a bra Found a good deal on a used car on their website and autotrader. When I asked about it, they said, oh the mileage isn't accurate, it's actually a brand new vehicle with no kms. I was told "it's a little marketing thing I do and it's worked well." (actually it's an old marketing thing called "bait and switch"). The actual price ended up being $10000 more than was listed on either website. Would never trust this dealership after that! More

Appreciation Hi.. I visited your company and purchased Hyundai Tucson last month. I just want to let you know that I appreciate the outstanding customer service th Hi.. I visited your company and purchased Hyundai Tucson last month. I just want to let you know that I appreciate the outstanding customer service that the staff provided. The employee that I interacted was Emil Salavarria who was very knowledgable to the item I chose and was very helpful too. Great job! Thank you Rallye! Wishing your company the success that it deserves. -geraldine- More