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Premier Chevrolet Buick GMC

Windsor, ON

4.4
340 Reviews

500 Division Rd

Windsor, ON

N8X 5C4

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340 Reviews of Premier Chevrolet Buick GMC

April 24, 2025

The service is less than desirable. My vehicle was in the shop for three months , when returned it was covered in a thick layer of dirt from sitting so long No communication on comple More

by FP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Jun 18, 2025 -

Premier Chevrolet Buick GMC responded

Hi FP, Thank you for sharing your experience. We’re truly sorry to hear about the extended repair time, lack of communication, and the condition in which your vehicle was returned. This is far from the service standard we strive to provide. We’d like to make this right and learn more about your situation. Please contact our management team at 519-969-6000 so we can address your concerns directly.

April 24, 2025

It was the worst service I have had anyplace never again will I be back More

by Waynesniper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dylan, Jordan Smith
Jun 18, 2025 -

Premier Chevrolet Buick GMC responded

Hi Waynesniper, We’re very sorry to hear about your experience. This is not the level of service we aim to provide. We’d appreciate the opportunity to understand what went wrong and try to make things right. Please contact our management team at 519-969-6000 to discuss your concerns.

April 23, 2025

Prompt and courteous customer service upon pick up and drop off of my vehicle for oil change service. More

by Crystal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drivers, Jordan Smith
Sep 09, 2026 -

Premier Chevrolet Buick GMC responded

Thank you so much for your kind words! Providing prompt and courteous customer service is our top priority and we are thrilled to hear that we exceeded your expectations during your recent oil change service. We appreciate your business and look forward to serving you again in the future! Cheers 🙂

April 21, 2025

I had an oil change appointment at 9:00 am and was out of there around 10:15 am. All good More

by Rosie
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jordan Smith
Sep 09, 2026 -

Premier Chevrolet Buick GMC responded

Thank you for the wonderful review, Rosie! We're thrilled that you had a smooth and timely oil change experience with us. It's our goal to provide efficient and excellent service for all of our customers. We look forward to helping you in the future for any of your service needs. Have a great day! 🙂

April 21, 2025

Rohan in the Service Department took great care of me. And Willie Strong, what can you say about him that hasn't already been said? He's a beauty and has served the dealership very well for decades. More

by chuckgravelle
Recommend Dealer
Yes
Employees Worked With
Rohan and Willie
Sep 09, 2026 -

Premier Chevrolet Buick GMC responded

Thank you for taking the time to share your positive experience with us! We are thrilled to hear that Rohan and Willie made your visit to our dealership a memorable one. They are both dedicated members of our team who prioritize customer satisfaction. We appreciate your continued support and look forward to serving you in the future. Cheers 🙂

April 15, 2025

The person who signed me in was very polite and courteous. The work on my car didn’t take too long. I was very pleased. More

by dianebrouyette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Smith
Sep 09, 2026 -

Premier Chevrolet Buick GMC responded

We are thrilled to hear that you had a positive experience with our team and were satisfied with the prompt service on your car. Thank you for choosing us and we hope to see you again in the future! Cheers 🙂

April 10, 2025

Excellent customer service, everyone was a pleasure to deal with. I couldn't be happier with my Trax activ and the whole process from start to finish More

by leafsoverlord
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marlene and shane
Sep 09, 2026 -

Premier Chevrolet Buick GMC responded

Thank you so much for your kind words about our team. We are thrilled to hear that you had a pleasant experience and are happy with your new Trax. We pride ourselves on providing top-notch service from start to finish, and we appreciate your feedback. Thank you for choosing us, we look forward to your next visit! Cheers 🙂

April 05, 2025

Brad Wipp is someone i have known for years he suggested Marlene would do a good job for me. I wanted to see two different models of the Chevy Blazer. And they had both in stock in the colour i wanted. She More

by Puckstopperdel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Wipp
Sep 09, 2026 -

Premier Chevrolet Buick GMC responded

Thank you for your feedback! We are delighted to hear that you had a seamless and professional experience with Marlene. Our team is committed to providing our customers with a variety of options and fair deals. We appreciate your continued support and look forward to serving you in the future! Cheers 🙂

April 03, 2025

Everything went well. I Didn't have to wait too long and there was no mess up. More

by Phillkare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rohan
Sep 09, 2026 -

Premier Chevrolet Buick GMC responded

Thank you for your positive feedback! We are delighted to hear that your experience was smooth and efficient. Customer satisfaction is our top priority and we look forward to serving you again in the future. Cheers 🙂

April 02, 2025

I was Quoted $800 + for a transmission flush,filter & fluid. When in fact G.M. was offering a free first time transmission service. After contacting another dealer to find all this out. At this point I h More

by Burnttoast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rohan and Kristine
Sep 09, 2026 -

Premier Chevrolet Buick GMC responded

We deeply apologize for your experience and understand the frustration. We will work to improve our communication and accuracy in service details. Your feedback helps us grow. Please reach out to our team for any further assistance. Thank you.

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