Pfaff BMW

Everyone at the dealership was very nice and helpful explaining details about the car and guiding us through the whole process.. explaining details about the car and guiding us through the whole process.. More

excellent service and support we have had many leased vehicles and are always very happy with the service and vehicles vehicles and are always very happy with the service and vehicles More

all went very well, from explaining my wants through being updated as things progressed and provided option, all very good being updated as things progressed and provided option, all very good More

Start to finish DYLAN was a superstar! !! Very attentive. I never felt pressured or up sold at all. TBH I shopped around a lot before coming into Pfaff and the customer service I received h !! Very attentive. I never felt pressured or up sold at all. TBH I shopped around a lot before coming into Pfaff and the customer service I received has me bragging to my friends and family! Keep up the great work!!! THANK YOU DYLAN!!!!! More

This is my third vehicle with Pfaff BMW and my experience was great. The whole process start to finish was very smooth. Serg and Mohammad did an excellent job helping me find the car I was looking for. I was great. The whole process start to finish was very smooth. Serg and Mohammad did an excellent job helping me find the car I was looking for. I would definitely recommend Pfaff BMW to my family and friends. More

A great overall experience. Always focused on my personal needs and requirements. My third BMW from Pfaff BMW. I look forward to my next. Always focused on my personal needs and requirements. My third BMW from Pfaff BMW. I look forward to my next. More

The experience we had at Pfaff BMW was excellent! Great, professional and helpful staff! Amit was very informative and patient with all our questions. Great job! Great, professional and helpful staff! Amit was very informative and patient with all our questions. Great job! More

Outstanding Service Department. Very helpful, very responsive. They are proactive in scheduling maintenance and always move to make sure you are out the door in a timely manner. Very helpful, very responsive. They are proactive in scheduling maintenance and always move to make sure you are out the door in a timely manner. They do take the time to walk you through each service and outline the work to be completed. More

Nice and clean environment in the sales office , no pressure from the sales person, will recommend this dealership to friends and family pressure from the sales person, will recommend this dealership to friends and family More

Never Again So I bring my 2002 X5 for a recall. Only the mech key was working and I made them aware that the doors do not lock as I don't use the FOB key and they asked that I leave that too. F Only the mech key was working and I made them aware that the doors do not lock as I don't use the FOB key and they asked that I leave that too. For some unknown fact they drove the car to the bay and managed to lock the car. All of their techs could not open my car. On top of this they are charging me $187+ for their efforts and now I have to tow my car at my expense to my mechanic. SMH More