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Pfaff BMW

Mississauga, ON

4.7
190 Reviews

4505 Dixie Rd

Mississauga, ON

L4W 5K3

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Showing 190 reviews

August 09, 2023

We dealt with Mohamad Alalwi who was very knowledgeable, and was a pleasure dealing with him. More

by Rosie_palm
Recommend Dealer
Yes
Employees Worked With
Mohamad Alalwi
Aug 09, 2023 -

Pfaff BMW responded

Hi Rosie! Thank you for taking the time to leave a review! We're thrilled to hear that you had a positive experience working with Mohamad Alalwi. If you have any further questions or concerns, please don't hesitate to reach out to us. We appreciate your business and hope to work with you again in the future.

August 08, 2023

Amazing experience staff are very educated, Mohamad Alalwi is a true professional!! Will definitely tell friends and family about PFAFF BMW More

by Faraz.Khalid74
Recommend Dealer
Yes
Employees Worked With
Mohamad Alalwi
Aug 09, 2023 -

Pfaff BMW responded

Hi Faraz! Thank you for taking the time to share your amazing experience with us! We are thrilled to hear that our staff, especially Mohamad Alalwi, provided you with top-notch service. We appreciate your kind words and look forward to welcoming your friends and family to PFAFF BMW as well.

July 25, 2023

Pfaff BMW exceeded my expectations with their outstanding service, and I couldn't wish for a better experience. Dominic Tan, the sales representative, demonstrated an exceptional level of professionalism and More

by matt.yin
Recommend Dealer
Yes
Employees Worked With
Dominic Tan
Jul 26, 2023 -

Pfaff BMW responded

We are pleased you were satisfied with your experience, and we love to hear when one of our team members goes above and beyond. It is our absolute pleasure to provide you with a comfortable and smooth experience, and we hope to see you in again at Pfaff BMW soon. Travel safe!

July 15, 2023

Don't work with Amit Khosla at this dealership, he looks you in your face with a smile and lies. Work with other Ambassadors/ Sales Reps there. More

by Reza
Recommend Dealer
No
Employees Worked With
Amit Khosla
Jul 18, 2023 -

Pfaff BMW responded

Hi Reza, Thank you for taking the time to leave us your feedback. Our team strives to provide transparent service to our customers, and it is unfortunate to hear that your experience was not consistent with this. I would appreciate the opportunity to speak with you to further understand the situation. Please reach me through the contact information below at your convenience. Best, Serg Curovic Brand Manager (905)-625-7533 scurovic@pfaffbmw.com

July 10, 2023

Exceptional service! I have just taken my 4th BMW from Pfaff over the last 13 years. All my leases were handled by Lee expertly. This time, my lease involved a trade in, More

by Gil
Recommend Dealer
Yes
Employees Worked With
Lee Hui
Jul 12, 2023 -

Pfaff BMW responded

We are so happy to hear that you experienced exceptional service with Pfaff BMW, Gil. Thank you for putting your trust and confidence into our team and for your continued business. Travel safe and come again soon!

July 04, 2023

Good Service, job was done as promised and completed before time. Excellent communication & Customer relation More

by amrbal
Recommend Dealer
Yes
Employees Worked With
Jason
Jul 05, 2023 -

Pfaff BMW responded

Hello! We are so pleased to hear that your service job was completed before the estimated time! Thank you for your kind words regarding our team! We hope to see you again soon!

Jul 05, 2023 -

amrbal responded

Thanks for having a dedicated staff to take care of customers need AMrit

Jul 12, 2023 -

Pfaff BMW responded

Anytime Amrit! Until next time, travel safely!

May 11, 2023

My second BMW from same Pfaff dealership is an acknowledgment of their great customer service. Lee Hui was helpful throughout the process. His attention to detail is his greatest asset. More

by Arif Syed
Recommend Dealer
Yes
Employees Worked With
Lee Hui
May 12, 2023 -

Pfaff BMW responded

Hi Arif! Congratulations on your new BMW! We are so pleased that you are now a part of our PFAFF BMW family. Thank you for your kind words regarding Lee and if there is ever anything we may be of assistance to, please do not hesitate to reach out to us!

April 30, 2023

Pfaff BMW is a wonderful dealership if you want to feel appreciated and respected for your automotive purchase. Our salesperson Amit K guided my son’s first car purchase with extreme patience and expertis More

by Walter Sidoruk
Recommend Dealer
Yes
Employees Worked With
Amit K
May 01, 2023 -

Pfaff BMW responded

Hi Walter! Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a wonderful experience at Pfaff BMW and that Amit K was able to provide your son with extreme patience and expertise throughout the entire process of purchasing his first car. We're glad that he was able to help your son make the perfect choice of vehicle, the M240ix, which he dearly loves. We appreciate your business and we hope to see you again soon.

May 02, 2023 -

Walter Sidoruk responded

Hello Amit, Thanks again for your kindness and professionalism regarding my son Nick's very first vehicle purchase. Top class BMW dealership in the GTA! Best, Nick and Walter

May 11, 2023 -

Pfaff BMW responded

Hi Nick and Walter! Of course! Anytime. If there is ever anything else I can help with, please do not hesitate to reach out.

April 28, 2023

If you are looking to buy a car, head out to Pfaff BMW and ask for Dylan Edminson. Dylan comes across as a genuine guy with calm demeanour rather than being a pushy salesperson. Dealing with Dylan is equa More

by Gurdeep
Recommend Dealer
Yes
Employees Worked With
Dylan Edminson
May 01, 2023 -

Pfaff BMW responded

Hi Gurdeep! Wow, thank you for taking the time to write about what went into rating us 5-stars! We're thrilled to see you enjoyed your time here at PFAFF BMW, thanks to Dylan. Thank you for the opportunity to earn your business. We wish you safe travels ahead and hope to work with you again down the road.

April 26, 2023

Great service! Made process of buying car very easy! Great selection of new and used cars! Highly recommend for anyone looking to purchase a sport luxury car. More

by Gevon
Recommend Dealer
Yes
Employees Worked With
Muhamad Alawi
Apr 26, 2023 -

Pfaff BMW responded

Hi Gevon! We're proud to have earned your business here at PFAFF BMW, and thank you for working with us to purchase your vehicle. Muhamad will love hearing your compliments, and we all wish you the safest of travels. We hope to see you again down the road!

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