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Pfaff BMW

Mississauga, ON

Overview
Reviews
4.8
186 Reviews
Call Dealership (888) 773-9293
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4505 Dixie Rd

Mississauga, ON

L4W 5K3

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Showing 186 reviews

October 04, 2023

Professional in dealing with the customers and provided all the details about the car with best sales offers More

by Haider Wajdi
Recommend Dealer
Yes
Employees Worked With
Mohamad Alalwi
Report | Print
Oct 04, 2023 -

Pfaff BMW responded

Hi Haider, we're glad to know you had a professional experience with us at Pfaff BMW. We always aim to provide detailed information and the best offers possible. Thanks for your feedback and until next time, travel safe.

September 18, 2023

outstanding customer experiences - consistently fast/easy/friendly with timely communication each step of the way Pfaff BMW has nailed amazing experiences Kudo's to the team keep it going! More

by mepstein
Recommend Dealer
Yes
Employees Worked With
yasir, nelly
Report | Print
Oct 04, 2023 -

Pfaff BMW responded

Hello! Thank you for your enthusiastic feedback! We're thrilled to know that you've consistently had outstanding customer experiences with us. We're committed to providing fast, easy, and friendly service with timely communication at every step. Your kind words are greatly appreciated, and we'll definitely keep up the great work. We look forward to serving you again soon!

August 26, 2023

I have a great experience when I buy my x5 and The bmw genuine also good. More

by Robert
Recommend Dealer
Yes
Employees Worked With
Mohamad
Report | Print
Aug 28, 2023 -

Pfaff BMW responded

Thank you, Robert! We're thrilled to hear about your positive experience purchasing the X5 and your satisfaction with BMW genuine products. If you ever need further assistance or have questions, feel free to reach out. We're here to ensure your BMW ownership continues to be fantastic!

August 22, 2023

Great work well organized and effiecent Knowledgable staff, great attitude friendly and helpful . Cheers well done More

by bell.robert1074
Recommend Dealer
Yes
Employees Worked With
Jonathan
Report | Print
Aug 22, 2023 -

Pfaff BMW responded

Hi Bell, Thank you for your positive feedback! We're glad to know that you found our team well-organized, efficient, and knowledgeable. Your words about our friendly and helpful staff are greatly appreciated. If you have more to share or if there's anything else we can assist you with, please feel free to reach out. Your satisfaction is our goal, and we're here to help anytime. Cheers!

August 16, 2023

Lee is personable, knowledgeable and a joy to work with! We would highly recommend working with Pfaff. More

by mehnaz.malik
Recommend Dealer
Yes
Employees Worked With
Lee Hui
Report | Print
Aug 16, 2023 -

Pfaff BMW responded

Hi Mehnaz! Thank you for sharing your positive experience working with Lee and choosing Pfaff. We're thrilled to hear that Lee's personable and knowledgeable approach made your experience enjoyable. Your recommendation means a lot to us. Should you need any more assistance or have further questions, please don't hesitate to reach out. We're here to provide excellent service.

August 10, 2023

I had the pleasure of working with Melissa Kennedy twice over the last few months and she has always provided exceptional service. She patiently walked me through all my options and showed how much she c More

by mmlee
Recommend Dealer
Yes
Employees Worked With
Melissa Kennedy
Report | Print
Aug 11, 2023 -

Pfaff BMW responded

Hello! Thank you for taking the time to share your experience with us. We are thrilled to hear that Melissa provided exceptional service and went above and beyond to help you. We truly appreciate your business and look forward to serving you again in the future.

August 09, 2023

We dealt with Mohamad Alalwi who was very knowledgeable, and was a pleasure dealing with him. More

by Rosie_palm
Recommend Dealer
Yes
Employees Worked With
Mohamad Alalwi
Report | Print
Aug 09, 2023 -

Pfaff BMW responded

Hi Rosie! Thank you for taking the time to leave a review! We're thrilled to hear that you had a positive experience working with Mohamad Alalwi. If you have any further questions or concerns, please don't hesitate to reach out to us. We appreciate your business and hope to work with you again in the future.

August 08, 2023

Amazing experience staff are very educated, Mohamad Alalwi is a true professional!! Will definitely tell friends and family about PFAFF BMW More

by Faraz.Khalid74
Recommend Dealer
Yes
Employees Worked With
Mohamad Alalwi
Report | Print
Aug 09, 2023 -

Pfaff BMW responded

Hi Faraz! Thank you for taking the time to share your amazing experience with us! We are thrilled to hear that our staff, especially Mohamad Alalwi, provided you with top-notch service. We appreciate your kind words and look forward to welcoming your friends and family to PFAFF BMW as well.

July 25, 2023

Pfaff BMW exceeded my expectations with their outstanding service, and I couldn't wish for a better experience. Dominic Tan, the sales representative, demonstrated an exceptional level of professionalism and More

by matt.yin
Recommend Dealer
Yes
Employees Worked With
Dominic Tan
Report | Print
Jul 26, 2023 -

Pfaff BMW responded

We are pleased you were satisfied with your experience, and we love to hear when one of our team members goes above and beyond. It is our absolute pleasure to provide you with a comfortable and smooth experience, and we hope to see you in again at Pfaff BMW soon. Travel safe!

July 15, 2023

Don't work with Amit Khosla at this dealership, he looks you in your face with a smile and lies. Work with other Ambassadors/ Sales Reps there. More

by Reza
Recommend Dealer
No
Employees Worked With
Amit Khosla
Report | Print
Jul 18, 2023 -

Pfaff BMW responded

Hi Reza, Thank you for taking the time to leave us your feedback. Our team strives to provide transparent service to our customers, and it is unfortunate to hear that your experience was not consistent with this. I would appreciate the opportunity to speak with you to further understand the situation. Please reach me through the contact information below at your convenience. Best, Serg Curovic Brand Manager (905)-625-7533 scurovic@pfaffbmw.com

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