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Pfaff BMW

Mississauga, ON

4.7
198 Reviews

4505 Dixie Rd

Mississauga, ON

L4W 5K3

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Showing 198 reviews

December 07, 2024

Never deal with this BMW location as they higher the most unprofessional people on the face of earth. SYLEJMAN ZOGJANI Is the worst sales man I have ever experienced. I am surprised he works for such manufac More

by Khalid
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
SYLEJMAN ZOGJANI
Dec 10, 2024 -

Pfaff BMW responded

Hi Khalid, Your feedback regarding your sales experience is appreciated. However, I'm sorry to hear about your concerns with our team. We strive for professionalism and respect in all interactions, so your sales experience is concerning. Please reach out if you'd like to discuss further or have any questions. Thank you, Serg Curovic - Sales Manager - 905-625-7533

December 07, 2024

Never deal with this BMW location as they higher the most unprofessional people on the face of earth. SYLEJMAN ZOGJANI Is the worst sales man I have ever experienced. I am surprised he works for such manufac More

by Khalid
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
SYLEJMAN ZOGJANI
Dec 10, 2024 -

Pfaff BMW responded

Hi Khalid, Your feedback regarding your sales experience is appreciated. However, I'm sorry to hear about your concerns with our team. We strive for professionalism and respect in all interactions, so your sales experience is concerning. Please reach out if you'd like to discuss further or have any questions. Thank you, Serg Curovic - Sales Manager - 905-625-7533

December 02, 2024

I have shifted the service of my X1 to Pfaff because the service dept is more responsive and helpful that other dealerships. Mark and his team solved a mechanical issue for me and planned the work around m More

by RM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Dec 03, 2024 -

Pfaff BMW responded

Thank you for choosing Pfaff BMW for your X1's service needs! We're delighted to hear that Mark and the team provided responsive and professional assistance. We appreciate your feedback and look forward to serving you again in the future!

October 29, 2024

Great reliable service, good communication, clean and modern facility, convenient location, comfortable waiting area and great coffee More

by Stephen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Oct 30, 2024 -

Pfaff BMW responded

Stephen, we're delighted to hear you enjoyed the service and amenities at Pfaff BMW! Thank you for highlighting our team's efforts. We look forward to your next visit!

October 17, 2024

Very professional. Good quality. Included price. Device and location. Friendly and courteous would recommend to all your family More

by Sundeep Rai
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Oct 18, 2024 -

Pfaff BMW responded

Sundeep, thank you for recommending Pfaff BMW! We're delighted to hear that our team provided a professional and friendly experience. We appreciate your support!

September 25, 2024

Worst and incompetent adviser. Provides wrong advice. Incompetent technicians. DO NOT GO TO THIS CENTRE AS YOU WILL NOT GET THE RIGHT SERVICE. If I can give 000000 that’s what you More

by eancheta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mr. Yasir Al- Sheraidah Service Manager Mr. Jinling Zhou Service Advisor
Sep 27, 2024 -

Pfaff BMW responded

We're truly sorry to hear about your experience. This feedback is concerning, and we apologize for any inconvenience caused by our team. We strive to provide excellent service and would like the opportunity to address your concerns directly. Please reach out at your earliest convenience so we can make things right. Thank you, Yasir Al-Sheraidah - Service Manager - 905-366-3340

September 17, 2024

I highly recommend you visit Jeremy Kim at PFAFF BMW if you're looking to purchase a new or pre-owned vehicle. His professionalism and product knowledge can't be beat. Jeremy was thorough, patient and plea More

by Talvin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Kim
Sep 17, 2024 -

Pfaff BMW responded

Thank you for your kind words, Talvin! We’re delighted to hear that Jeremy Kim provided such a positive experience at Pfaff BMW. It’s great to know his professionalism and dedication made a difference for you. We appreciate your recommendation and hope you enjoy your new vehicle!

September 11, 2024

Fantastic people work here. Same rep Mustafa is the person to go to. Super easy going friendly and helpful More

by Levente.ashallie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mustafa
Sep 12, 2024 -

Pfaff BMW responded

Thank you for sharing your positive experience, Levente! It’s great to hear that Mustafa made your visit to Pfaff BMW so enjoyable. We’re glad you found the team to be fantastic and helpful. If you need anything else, don’t hesitate to reach out!

September 05, 2024

Friendly, experienced and knowledgeable salesmen. Not pushy and considerate of the features you want and need in your vehicle! More

by Jkgordon52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Kim and Adam De Souza
Sep 05, 2024 -

Pfaff BMW responded

Thank you for your review, Gordon! We’re glad to hear that our sales team was friendly, experienced, and considerate of your needs without being pushy. We appreciate your feedback and look forward to assisting you again at Pfaff BMW!

August 23, 2024

Victoria, Excellent knowledgeable customer service. Everything was right on time with the delivery and follow up. I really appreciate it More

by saeed_chaudhry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
Aug 26, 2024 -

Pfaff BMW responded

Saeed, it’s great to hear about your positive experience with Victoria at Pfaff BMW! We’re thrilled that everything went smoothly with your delivery and follow-up. Your appreciation means a lot to us. Enjoy your new vehicle, and we look forward to assisting you again in the future!

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