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Pfaff BMW

Mississauga, ON

Overview
Reviews
4.8
186 Reviews
Call Dealership (888) 773-9293
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4505 Dixie Rd

Mississauga, ON

L4W 5K3

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Showing 186 reviews

October 29, 2024

Great reliable service, good communication, clean and modern facility, convenient location, comfortable waiting area and great coffee More

by Stephen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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Oct 30, 2024 -

Pfaff BMW responded

Stephen, we're delighted to hear you enjoyed the service and amenities at Pfaff BMW! Thank you for highlighting our team's efforts. We look forward to your next visit!

October 17, 2024

Very professional. Good quality. Included price. Device and location. Friendly and courteous would recommend to all your family More

by Sundeep Rai
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
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Oct 18, 2024 -

Pfaff BMW responded

Sundeep, thank you for recommending Pfaff BMW! We're delighted to hear that our team provided a professional and friendly experience. We appreciate your support!

September 25, 2024

Worst and incompetent adviser. Provides wrong advice. Incompetent technicians. DO NOT GO TO THIS CENTRE AS YOU WILL NOT GET THE RIGHT SERVICE. If I can give 000000 that’s what you More

by eancheta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mr. Yasir Al- Sheraidah Service Manager Mr. Jinling Zhou Service Advisor
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Sep 27, 2024 -

Pfaff BMW responded

We're truly sorry to hear about your experience. This feedback is concerning, and we apologize for any inconvenience caused by our team. We strive to provide excellent service and would like the opportunity to address your concerns directly. Please reach out at your earliest convenience so we can make things right. Thank you, Yasir Al-Sheraidah - Service Manager - 905-366-3340

September 17, 2024

I highly recommend you visit Jeremy Kim at PFAFF BMW if you're looking to purchase a new or pre-owned vehicle. His professionalism and product knowledge can't be beat. Jeremy was thorough, patient and plea More

by Talvin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Kim
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Sep 17, 2024 -

Pfaff BMW responded

Thank you for your kind words, Talvin! We’re delighted to hear that Jeremy Kim provided such a positive experience at Pfaff BMW. It’s great to know his professionalism and dedication made a difference for you. We appreciate your recommendation and hope you enjoy your new vehicle!

September 11, 2024

Fantastic people work here. Same rep Mustafa is the person to go to. Super easy going friendly and helpful More

by Levente.ashallie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mustafa
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Sep 12, 2024 -

Pfaff BMW responded

Thank you for sharing your positive experience, Levente! It’s great to hear that Mustafa made your visit to Pfaff BMW so enjoyable. We’re glad you found the team to be fantastic and helpful. If you need anything else, don’t hesitate to reach out!

September 05, 2024

Friendly, experienced and knowledgeable salesmen. Not pushy and considerate of the features you want and need in your vehicle! More

by Jkgordon52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Kim and Adam De Souza
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Sep 05, 2024 -

Pfaff BMW responded

Thank you for your review, Gordon! We’re glad to hear that our sales team was friendly, experienced, and considerate of your needs without being pushy. We appreciate your feedback and look forward to assisting you again at Pfaff BMW!

August 23, 2024

Victoria, Excellent knowledgeable customer service. Everything was right on time with the delivery and follow up. I really appreciate it More

by saeed_chaudhry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
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Aug 26, 2024 -

Pfaff BMW responded

Saeed, it’s great to hear about your positive experience with Victoria at Pfaff BMW! We’re thrilled that everything went smoothly with your delivery and follow-up. Your appreciation means a lot to us. Enjoy your new vehicle, and we look forward to assisting you again in the future!

August 13, 2024

The facility is very clean and Jason was very helpful with my problems, will come back again. More

by Henrybroas11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Azurin
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Aug 14, 2024 -

Pfaff BMW responded

Thank you for sharing your positive experience, Henry. We’re glad to hear that Jason was helpful and that you found our facility to be clean. We look forward to seeing you again at Pfaff BMW!

August 06, 2024

Dylan the seller is being very helpful hi did show knowledge and understanding of my concerns and I’m very happy with his work I will recommend him and that dealership to anybody Thank You More

by Mario
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan
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Aug 07, 2024 -

Pfaff BMW responded

Thank you for sharing your experience, Mario! It’s wonderful to hear that Dylan was helpful and addressed your concerns with great knowledge. We appreciate your recommendation and look forward to assisting you and others in the future at Pfaff BMW!

August 06, 2024

great customer service! !! they were right on time with the delivery and follow up. I really appreciate it More

by karla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alison Brown
Report | Print
Aug 07, 2024 -

Pfaff BMW responded

Thank you for your kind words, Karla! It is great to hear that you received excellent customer service and that the delivery and follow-up were timely. We appreciate your feedback and look forward to serving you again at Pfaff BMW!

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