Penticton Honda

They sold me a lemon. Just a few weeks after purchase the engine failed on my preowned “inspected & refurbished” vehicle. I was without my vehicle for 2 months while it w Just a few weeks after purchase the engine failed on my preowned “inspected & refurbished” vehicle. I was without my vehicle for 2 months while it was being replaced. 3 weeks after getting it out of the shop the catalytic converter went. $2500. I contacted them & got stonewalled. I would NEVER buy a vehicle from them again. More

Thank you to Brandon Bare who was prompt in helping me at the counter. His friendly attitude and honesty went a long way in keeping me a loyal customer of Penticton Honda. See you all in the spring! the counter. His friendly attitude and honesty went a long way in keeping me a loyal customer of Penticton Honda. See you all in the spring! More

Want to thank Darren, and the team for the easy and congenial service. Having made some of the rounds, we found the whole purchasing experience at Penticton Honda to be exceptional. Everyone we dealt congenial service. Having made some of the rounds, we found the whole purchasing experience at Penticton Honda to be exceptional. Everyone we dealt with was timely, accommodating and professional. We are very happy with our new vehicle. All the best to you and the team. Kind regards Ken K More

I was very pleased with the service ,professionalism and overall welcoming environment. Would recommend this business and plan to continue my automotive needs in the future. Thx guys. overall welcoming environment. Would recommend this business and plan to continue my automotive needs in the future. Thx guys. More

watch out for hidden fake side fees such as lenders acquisition fee and a reminder that almost all warranty’s like the “rim and tire warranty” can be canceled within a 30 day period. acquisition fee and a reminder that almost all warranty’s like the “rim and tire warranty” can be canceled within a 30 day period. More

Lance’s post-purchase customer service was exemplary! My 2017 used Terrain had a compromised rear taillight (condensation) that wasn’t noticed until the day after I brought it home. They replaced it at no c 2017 used Terrain had a compromised rear taillight (condensation) that wasn’t noticed until the day after I brought it home. They replaced it at no charge. I consider that a mark of ‘standing behind your products and service.’ I highly recommend using them for your next vehicle purchase! Sue C. More

Service department at penticton honda is famous for pulling problems out of thin air, why? Because every lie, pads their pockets in a "bonus structure" developed by none other, than penticton honda. Al pulling problems out of thin air, why? Because every lie, pads their pockets in a "bonus structure" developed by none other, than penticton honda. All these negative reviews are because of one service guy especially, even though you may bring your car in for warranty work, I guarantee the service department will find something to charge you for. They are pressured into at least charging every customer a small fee which goes towards their year end bonus check. I know buyers of new Hondas that refuse to get their cars seviced here! Should say enough. The reviews say they are working on improving, but this has gone on since day one. Disgusting. More

There was a problem with my recently purchased Honda. Nicole in the service department handled it like a true professional. Great person to deal with. Nicole in the service department handled it like a true professional. Great person to deal with. More