
Pathway Hyundai
Ottawa, ON
Filter Reviews by Keyword
By Type
557 Reviews of Pathway Hyundai
Purchase of Vehicle Needing a vehicle and inclined toward buying a Hyundai Sonata we went to Pathway Hyundai and found everyone we met to be excellent in all aspects of o Needing a vehicle and inclined toward buying a Hyundai Sonata we went to Pathway Hyundai and found everyone we met to be excellent in all aspects of our purchase. My wife and I met and dealt with Wesley White who took wonderful care of us ensuring we found what we were looking for and making the process of the vehicle purchase a great experience. Wesley is supported by a super group and we look forward to a continued relationship with Pathway Hyundai. . Ken and Elaine More
Fantastic Customer Service! I bought a brand new Elantra at this dealership a few months back. The salesman Benjamin was attentive throughout the whole experience and has actuall I bought a brand new Elantra at this dealership a few months back. The salesman Benjamin was attentive throughout the whole experience and has actually even followed up with me since I’ve bought my car too! I am always remembered with a friendly smile when I go in to the dealership! I would highly recommend anyone in the market for a new car to visit Pathway Hyundai :) More
Easy, reliable, comforting Wonderful service from Wesley. Very helpful and comforting. Worked well with us to make sure our needs were met and we ended up in the vehicle we want Wonderful service from Wesley. Very helpful and comforting. Worked well with us to make sure our needs were met and we ended up in the vehicle we wanted More
Happy customer I had a car that died suddenly and left me stranded. I visited Pathway Hyundai after a friend recommended it and the folks really helped me out and s I had a car that died suddenly and left me stranded. I visited Pathway Hyundai after a friend recommended it and the folks really helped me out and saw me through the purchase of my first brand new car. My sales rep Wesley and the others broke all pre-conceived notions I had about car sales and were very honest and genuine when answering questions. Wesley made himself available when I had questions and followed up well after purchase to check up. I've since recommended Pathway Hyundai to two friends who have both also purchased new cars because of the experience I had. Thank you all! More
WINTER MAINTENANCE, INSTALLING SNOW TIRES, ETC. Great service. Pathway Hyundai was wonderful, as always. We had a winter maintenance schedule performed and our winter tires installed. was performed Great service. Pathway Hyundai was wonderful, as always. We had a winter maintenance schedule performed and our winter tires installed. was performed in an efficient and professional manner, and the car was washed prior to being returned to us. Thank you . More
Service done and ready on time We had appointments for oil changes (Service # 1) on 3 vehicles. Since there are renovations going on the wait time to speak to a service advisor was We had appointments for oil changes (Service # 1) on 3 vehicles. Since there are renovations going on the wait time to speak to a service advisor was a little longer. Only one lane is opened as the service waiting room was in the garage area next to the service advisors desk. There was a coffee machine near the waiting area (free of charge). The service advisor (man) was friendly and courteous. He explained well to my daughter that the USB plug is not intended to charge a cell phone but to transmit music to the vehicle audio system. He informed us that he would do his best to have the vehicles done on time. Our 3 vehicles were washed and ready on time (even much earlier for our last one), I got a call advising it was ready earlier. We appreciated their punctuality as we had other appointments that day. A big Thank You to the service advisor (man, sorry no first name) and the woman (btb Brigit) assisted us when we dropped and picked up our vehicles. More
Very bad experience Extremely rude and pushy sales by Bill Stanfield. Then they tried to rip us off by charging more on the bill of sale than what was listed on the websi Extremely rude and pushy sales by Bill Stanfield. Then they tried to rip us off by charging more on the bill of sale than what was listed on the website. Finally, sales department lied about service done to vehicle before delivery which we only found out was not done months later. Calls and emails sometimes go weeks with no answer. I will never set foot in this dealership again and I wish you luck if you choose to do so. More
Outstanding service! Pathway Hyundai was totally top notch! Jeff went above and beyond to make sure I purchased the vehicle I was most comfortable with. He gave me hones Pathway Hyundai was totally top notch! Jeff went above and beyond to make sure I purchased the vehicle I was most comfortable with. He gave me honest advice and suggestions but was in no way pushy whatsoever. I feel like I am part of the Hyundai family. I highly recommend Jeff Barrows to anyone who is looking for a new or used vehicle. Thanks to a great team of friendly and professional people. Suzanne More
Very rude and aggressive I am shopping for a new car. William was a very rude and aggressive manager. He made me feel unwelcome and uncomfortable. I still want to look for I am shopping for a new car. William was a very rude and aggressive manager. He made me feel unwelcome and uncomfortable. I still want to look for a new car and I am still interested in Hyundai but I will shop at another Hyundai dealership. I simply do not want to give this man any of my money. More
Excellent experience. We had a great experience dealing with Zina the sales rep. at the dealership. Zena's level of professionalism and experience were impeccable. We wou We had a great experience dealing with Zina the sales rep. at the dealership. Zena's level of professionalism and experience were impeccable. We would recommend Zina anytime. More