Parkway Honda

When I received a call from Cynthia about the When I received a call from Cynthia about the confirmation of my appointment, I already felt the friendly atmostphere. As if I am a frequent custome When I received a call from Cynthia about the confirmation of my appointment, I already felt the friendly atmostphere. As if I am a frequent customer. Although our conversation was short, it was enough to give me an idea of what kind of customer service Parkway Honda has. My conversation with Paul was very casual. He is good, not because he is dealing with a customer and that he is obliged to appear nice as what his position as a manager calls for, but he is good because he doesn't have the usual characteristic most dealers have. He appeared and talked very natural and without any pretense. More power to Parkway Honda! More

Feel at ease service. No worries or hassle. Straight forward and honest sales, there is a very slight bias but the experience was 1st rate and likely would not have been different otherwise. forward and honest sales, there is a very slight bias but the experience was 1st rate and likely would not have been different otherwise. More

My Lexus lease is coming due in a few weeks so I have done some shopping around on-line. I wanted to check out a V6 Accord Coupe or Crosstour, take it for a test drive. I toured the lot - didn't see any done some shopping around on-line. I wanted to check out a V6 Accord Coupe or Crosstour, take it for a test drive. I toured the lot - didn't see any Crosstours. Went into the showroom to look around, opened doors, sat in cars, yet no one, not one person acknowledged my presence or helped me out. I was there for a good half an hour. I couldn't even find a brochure until I was on my way out. I couldn't believe the lack of service. Clearly a Honda will not be my next vehicle! They bent over backwards for me at Lexus so they will continue to get my business. More

We went to lot of dealerships and finally decided to buy a new 2012 Accord from Parkway Honda after reading the online reviews. As we were reading through, we saw great reviews about Josh Goodwin. I called a new 2012 Accord from Parkway Honda after reading the online reviews. As we were reading through, we saw great reviews about Josh Goodwin. I called up the dealership and booked an appointment with Josh. Me and wife went to meet up with Josh. With already a biased opinion about the guy, we were actually not let down. Josh was a true gentleman, made us comfortable and rest of the process went smoothly. From my perspective, its rare to find such an honest Salesperson in these days. I will highly recommend Josh. Cheers, Kaustubh PS: The only suggestion for improvement for the dealership is to do paperwork more gingerly so as to avoid inconvenience to the customer. That's the reason for scoring little low on the quality of work. More

I got my 2012 CRV on May 2012. Kyle Trumble is a wonderful salesman. He is very helpful and I can call him any time when I have questions about the CRV. He even pick up the phone during his day off wonderful salesman. He is very helpful and I can call him any time when I have questions about the CRV. He even pick up the phone during his day off. That really build up my confidence with the Parkway Honda dealer. Some sales man usually provide the great service before purchasing the car but not Kyle. He always showing enthusiasm to answer my questions. Thanks Kyle... Overall, I also have a great customer service with the Auto Body department. More

It was great and hassle free, a few typos on the contract but they were corrected on the spot. This is the 2nd car we get from these guys, will be back for a 3rd one in a year or so. We come from Ottawa all but they were corrected on the spot. This is the 2nd car we get from these guys, will be back for a 3rd one in a year or so. We come from Ottawa all the way to buy from them, namely Kyle Trumble, this is how good this guy is. These guys revived my faith in Honda, I had an Acura before getting the new Honda and Acura customer service made me hate Acura and almost hate the parent company Honda as a result. More

I was looking to purchase my first car in Canada. I went to other car company dealerships and although I did not have any specific car in mind, what swayed my decision to go for a Honda was the no pres went to other car company dealerships and although I did not have any specific car in mind, what swayed my decision to go for a Honda was the no pressure approach that Bryn took. It basically told me that Honda knew what they were worth and will not resort to pressure selling pitches. The experience was consistent with Paul's approach in explaining the extended warranty and the other services available. Every paper that I signed was explained. Overall, the experience was great and seamless. Thank you Bryn. More

Hi, I am very please with my purchase and Josh did a Hi, I am very please with my purchase and Josh did a great job helping my making the right choice with my purchase. In fact he was the one who recom Hi, I am very please with my purchase and Josh did a great job helping my making the right choice with my purchase. In fact he was the one who recommended leasing the 2012 is a better option for the me, due to the low KM that I drive and explained the benefit of buying the 2012 model. I have to say the whole expiries was great at your dealer. . Regards Maria More

It was our first car,we had a very positive experience at Parkway Honda.Sasha we thank you so much on helping and showing us on purchasing this new vehicle,if it wasn't for your help we wouldn't be having th Parkway Honda.Sasha we thank you so much on helping and showing us on purchasing this new vehicle,if it wasn't for your help we wouldn't be having the time of our lives with this new vehicle. Until you showed us the features of the vehicle we were planning on getting we were more comfortable than ever. Sasha was a great,friendly person when it all same to the car we were deciding to get. With Sasha's help we found the perfect car for our family and also get to see our children amazed. More

I am very please with the service at this deal, I have dealt with service department as well and had a good experince. I will be confortable recommanding this dealer to my friends. dealt with service department as well and had a good experince. I will be confortable recommanding this dealer to my friends. More