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Parkway Honda

Toronto, ON

4.8
2,061 Reviews

1681 Eglinton Ave E

Toronto, ON

M4A 1J6

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2,061 Reviews of Parkway Honda

January 19, 2017

Great Service Benjamin was great. He helped me pick out a car twice actually. First time I came I picked one out but did not fully go through with the purchasing of More

by teazye123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Bustillos, Mark Diab
January 04, 2017

Satisfaction Hi My name is Omid shakeri I had a very good experience with honda parkway members specially with Jay Katsnelson. Because he was be honest with u More

by Omid22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sasha Ghaffari, Jay Katsnelson
December 18, 2016

Zero respect, Zero customer care! Zero respect, Zero customer care! used to be great, but I will never go back there. I used to drive a long way from my home and pass all the serv More

by Reza
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rick Bolwell
Dec 20, 2016 -

Parkway Honda responded

Good Morning Reza, First off let me thank you for sending the review through, Had you not we would have never known that we failed to provide you with a level of service we strive for. Could you please provide me with some more information in regards to the vehicle so I can look the file up? I do apologize if you don't think I have responded to your voicemails but with our Voip phone system I have not received any voicemails from you that have gone to my mailbox or I would have responded and had you bring the vehicle right back to us. Customer satisfaction is very important to us and we never like to hear that a customer is disgruntled with a repair or service they received. Could you please give me your first and last name and licence plate so I can look up the file and try to correct where we went wrong. Again, We apologize as a whole and would like nothing more then to correct your concerns, Regards, Rick Bolwell

Dec 22, 2016 -

Reza responded

Hi Rick, my name is Reza and the car is my wife's. her name is Manijeh Masoodi Moghadam and the car is Civic Ex 2016. we got it new from Parkway Honda. I hope you can check the visit and repair history by this. my phone number is 416-835-9849 please keep me in touch if you have any question, Reza

Dec 27, 2016 -

Parkway Honda responded

Good Morning Reza, Thank you for providing the information we required to look into your file. I understand that Rowena Galicia our Customer Retention Manager has reached out to you so we can get your vehicle back in and try to correct your concerns for you. I do understand that we have also asked to see if you would kindly remove your review until after we have corrected your concerns and at that point if you still felt the same way you can feel free to write another review if required. Is there anything else we can do to try and show you how serious we are about our customers being satisfied with the service they receive?

Feb 01, 2017 -

Parkway Honda responded

Good Morning Reza, I was just following up to see if you were still going to remove this review for us?

December 11, 2016

Bought 2 new Honda cars from this dealership I bought 2 Honda from the Parkway Honda. The first one is a Honda Pilot I bought 3 years ago and the other one is a 2017 Honda Accord that I purchase More

by Suto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gordon, Obaid Syed, Mark Diab
December 07, 2016

Great Dealership. Overall great dealership. Brandon our sales rep was amazing. He didn't try to trick us or anything. He was very forth coming. We will definitely b More

by Mikey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Ku
December 06, 2016

excellent service with fair price We purchased a 2013 Honda Pilot from Parkway Honda. Michael Gordon was our sales representative and treated us very well. The vehicle was delivered i More

by hondadriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gordon
December 05, 2016

Excellent atmosphere with excellent employees I went to Parkway Honda mostly to test drive the HRV. Mr. Aim showed me around, really nice gentleman and didn't pressure me at all to buy the car. I More

by riyadh07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aim Mujib
December 01, 2016

Very polite and professional service. Colin has been excellent in handling us and talking to us. He has been very professional and pleasing in meeting our needs. Even though we pressed har More

by Leti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Davies
November 29, 2016

i am so satisfied I am so happy because I found the car I am looking for it and I will give all my friends the barsin phone number to call him if they want to bay car More

by Hadi haddad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sasha Ghaffari, Barzin Soltani
November 24, 2016

2017 Civic Hatchback purchase with trade in Walked into Parkway Honda on a Sat. afternoon to look at a Honda CRV. Immediately saw this beautiful Aegean Blue Metallic Civic Hatchback. My sales a More

by Hts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zafar Kahn, Mark Diab
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