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Parkway Honda

Toronto, ON

4.8
2,061 Reviews

1681 Eglinton Ave E

Toronto, ON

M4A 1J6

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2,061 Reviews of Parkway Honda

April 05, 2017

Very professional. I will send other people to buy from him. The dealer is close to where I live but also I get a good service and people are professional and helpful and nice. Then I will recomend to go there. More

by hugo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zafar Khan
April 05, 2017

Great dealership and amazing service I went to this dealership to look for a vehicle with my girlfriend and met with Aim who was great help and spent several hours to reach a great deal. More

by Rajeev Ruparelia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aim Mujib
March 28, 2017

excellent service I experienced a very good service here and the staffs are very helpful. I strongly recommend this dealer. The sales representative give us every detai More

by Frank123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia Ngai
March 24, 2017

Great Experience Danny was a honest and we'll mannered individual. The team was fantastic as well.....truly recommend this dealership. Everybody was kind and courteous More

by Sayeed123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sasha Ghaffari, Danny Larush
March 21, 2017

Great experience! My mom and I had invested in a new 2017 Honda CR-V a couple of weeks ago. We had plenty of questions and had dealt with Brandon Keen and Kajan Kasilin More

by Amore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kajan Kasilingam, Alyssa Lowe, Brandon Keen
March 20, 2017

New year new car My 07' Jeep Compass was on its final legs so I decided to trade it in and get something a little easier for downtown driving. Jay hooked me up with th More

by devonjames335
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sasha Ghaffari, Jay Katsnelson
March 13, 2017

Fantastic service! I had a great experience when returning my end of lease odyssey and negotiating to get into my new 2017 odyssey. Dealt with Brandon, Jon, Alyssa and More

by daversantiago77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernie Shum, Jon Damianidis, Alyssa Lowe, Brandon Ku
March 13, 2017

Great Sales Service From Toni Manisilla I used to deal with Toni in London for my first car, and now that I'm looking for a second vehicle for my family, she was able to do almost everything More

by M.Witkowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni Manisilla
March 11, 2017

Alternator Replacement In February 2017, I went in because I had a battery charge warning light occur right outside their shop. I had a choice of going down the road to an i More

by dwadke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shayne Fernandez
Mar 13, 2017 -

Parkway Honda responded

Good Afternoon Devashish, I wanted to touch base with you in regards to your survey you filled out. My Advisor was correct that at times at our discretion we do or do not accept other dealers coupons. , I'm very sorry for that inconvenience, But in lieu of the Coupon he did discount the bill down from the $650 you authorized over the phone at 12:05pm to $611.56 after tax. I'm not sure where the original quote came from but we didn't quote you the $650 until after we diagnosed the vehicle not prior to writing up the work order as you stated. I do know that maybe it was just the cost of the Original Honda Alternator you might have been quoted which is $550. We always offer a Shuttle ride first and foremost, Then at that point if the customer requests a rental we will look to see if we could provide one. Which in your case you were provided with a rental vehicle. To further this point you wanted the insurance on the vehicle which we do not pay for , So we told you to pay for the rental so your credit card would cover the insurance and then we reimbursed you for the cost of the rental vehicle as a credit on your invoice. We informed you when we called you to tell you what the vehicle required that it was an aftermarket alternator we were installing on the vehicle. You also get the same warranty with our aftermarket alternator that you would have with our factory Honda Alternator. In lieu of the service visit , I would like to offer you a $50 Service Credit to put on your file that you can use at your convenience. If you would like to take me up on my offer please give me a call at the dealership 416-752-6699 ext 5854 Thank you, Rick Bolwell Service Manager

Mar 13, 2017 -

dwadke responded

Dear Rick, Thank you for your reply. Allow me to point out some errors. Firstly,$650 was authorized by me not on the phone but in person. Secondly, if $550 was the cost of the original Honda Alternator, I was not told as such in the beginning. I was told at the time of the vehicle pickup that a Honda alternator would have cost $550 however in the beginning this was not clarified. Thirdly I did not want insurance on the rental. It was I who told the advisor that my insurance will not cover rental vehicles while my credit card will. So I suggested to the advisor that I would pay for the rental and he agreed to reimburse me. Fourthly when the advisor phoned me, he did not say anything about an aftermarket alternator. He told me so when I arrived to pick up the vehicle and pay for the service. Sure, I will take up on your offer for the $50 credit on my file. Feel free to let me know at qualityxpert@yahoo.com how I have to bring this offer up to the attention of the advisor when I am in for a service next time.

March 09, 2017

Evaluating next buy options Been driving by Parkway Honda for years. Today I drove in to look at their pick up trucks. Was greeted warmly by young lad Joel who answered all quest More

by Buffett2
Recommend Dealer
Yes
Employees Worked With
Joel Evanoff
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