Parkview BMW

Parkview BMW is the best dealership in the country Parkview continues to amaze me with incredible professionalism, amazing service, and an experience like no other. I have purchased 5 vehicles from th Parkview continues to amaze me with incredible professionalism, amazing service, and an experience like no other. I have purchased 5 vehicles from the Quinn Group and continue to refer friends and family based on the exceptional experiences I have had. Thank you for getting us into our new X5. More

Overall experience was very good Overall experience was very good. Your vehicle prep department could have done a much better job. The prior owners name and personal information (v Overall experience was very good. Your vehicle prep department could have done a much better job. The prior owners name and personal information (vehicle registration and insurance) was still in the vehicle and the prior owners contact information for friends, family and associates was still in the system for phone numbers, names, addresses, etc. Privacy would certainly be a concern. More

Great service and people!!!! He was really trying to help me out with 335xi and had a great talk with him as well. I would recommend anyone if you are looking for great and realia He was really trying to help me out with 335xi and had a great talk with him as well. I would recommend anyone if you are looking for great and realiable service and recommendation. I would definitely considering going back to him after my contracts done. Good luck people. More

Amazing service! Exceptional service was provided by Rhiannon. She was very patient with any questions I had and went through everything thoroughly in detail. Not to m Exceptional service was provided by Rhiannon. She was very patient with any questions I had and went through everything thoroughly in detail. Not to mention, very friendly and welcoming. I would definitely recommend this dealership (5/5!) More

Desperate for sales! I NEVER wrote a review anywhere but this one I had to! My advice – Stay away from this dealership and visit another BMW dealership in GTA! Please I NEVER wrote a review anywhere but this one I had to! My advice – Stay away from this dealership and visit another BMW dealership in GTA! Please have LITERALLY EVERYTHING you talk to this dealership in writing or video or audio recordings because they’re going to come back to say ”it doesn’t say that on the contract”. They will lie to your face. They will say all different lies just you to sign the papers. PLEASE HAVE EVERYTHING IN WRITING, I MEAN LITERALLY EVERYTHING, DELIVERY DATES, VEHICLE FEATURES, MAINTENACE SERVICES, ETC... Be careful of all the lies especially with the vehicles features! Don’t ask them anything verbally but have everything in writing and have them sign or initial it. Please read below of my nightmare experience with Parkview BMW! I went into this dealership on May 23rd to make a purchase and I bought new BMW X3 on the same day. I was told vehicle will take until June 2nd for the delivery. On June 2nd I haven’t heard anything therefore I decided to go to the dealership and I was told it’ll take until June 6th. I waited till June 7th next day, I decided to visit the dealership again and I was told it’ll take another 3 weeks. Since they couldn’t deliver the vehicle on the second date mentioned by them and I was frustrated of the lies therefore asked them to cancel the contract. I talked to business manager Steve Petruzziello, explained my situation and asked to cancel this contract since they didn’t deliver the vehicle on both of the promised dates. Steve was saying they can’t cancel the contract because the delivery date wasn’t on the invoice (contract) and it was just a verbal statement from the sales representative. Steve also made “fatherly” advice such as “at least you have a car to drive now and you’re not taking TTC” also how his wife drives a Honda Civic with 2 kids and how they’re comfortable. What he does with his wife is his business and customers don’t need to know. These comments are irrelevant and rude! Then I talked to another business manager Minn Kim and Minn was as useless as their words! Since Steve and Minn didn’t cancel the contract I filled a complaint with OMVIC (Ontario Motor Vehicle Industry Council). OMVIC advised me with helpful hints. If I knew I had to wait this long to receive a vehicle I wouldn’t have singed any contract but I was lied (delivery date) and tricked (vehicle features) into buying this BMW! This place is so desperate for sales and they would do anything and everything to get the sale done also their customer service is pathetic when there’s an issue. On the day I picked up the vehicle I was talking to another business manager George Armenis, George was understanding. After I picked up the vehicle I noticed some of the key features are missing which I was told I’m getting with this vehicle. I tried contacting them regarding this and it was a pointless conversation. Parkview BMW will lie to your face to get the sale done. PLEASE BE CAREFUL!! I bought two Lexus just down the street and they’re service was phenomenal, Parkview BMW should get some training from them! I knew I should’ve stayed with Lexus. I wish I could warn every single person who walks into this dealership about my situation with this Parkview BMW! I’m not sure how Parkview BMW has 5 stars from customers or maybe they write their own reviews! I wouldn’t even give 1 star but the system requires you to. I sure wouldn’t return back to Parkview BMW and wouldn’t recommend it to anyone. PLEASE STAY AWAY!!! More

One of the best customer service Delightful experience with Ken. He was very welcoming and was responsive to any issues that I had about the car. I admire the professional service and Delightful experience with Ken. He was very welcoming and was responsive to any issues that I had about the car. I admire the professional service and will definitely recommend this place to people that I know. More

Straightforward buying experience Great experience. I knew exactly what I wanted and Dave and Wesley were able to meet and exceed my expectations. Very professional and personalized ap Great experience. I knew exactly what I wanted and Dave and Wesley were able to meet and exceed my expectations. Very professional and personalized approach. More

Best Customer Service Arash helped us find the best solution to trade in our car for a better one with a decent price while ours had more kilometres on it in 2 years than i Arash helped us find the best solution to trade in our car for a better one with a decent price while ours had more kilometres on it in 2 years than it was supposed to have in 4 yr lease. He is very patient , helpful and always looking for new ways to help his clients. I would also like to thank Wesley and Samantha Chow who did the best they could to make this process easier for us. More

Amazing experience with entire staff! This is the 2nd time dealing with Rock Allen. He always ensures his customers are satisfied! 100% will recommend him and Parkview BMW to friends and f This is the 2nd time dealing with Rock Allen. He always ensures his customers are satisfied! 100% will recommend him and Parkview BMW to friends and family! More

Excellent Service and the staff is just AWESOME! It was probably the best car buying experience my husband and I have ever had. Ellen was very polite, knowledgeable and extremely patient. We felt v It was probably the best car buying experience my husband and I have ever had. Ellen was very polite, knowledgeable and extremely patient. We felt very comfortable and at ease throughout the entire process. We are definitely returning customers at Parkview BMW. Ellen and the rest of the team make you feel like royalty! More