Park Shore BMW

I want to ask the dealership management to improve the service as it is now. service as it is now. More

People are friendly and helpful. Good service and do not have to wait too long for the vehicle. Good service and do not have to wait too long for the vehicle. More

"I recently booked a service appointment for my car at BMW North Shore, expecting a smooth experience. However, when I arrived, I was informed that my car would need to stay for 24 hours, and no courtesy BMW North Shore, expecting a smooth experience. However, when I arrived, I was informed that my car would need to stay for 24 hours, and no courtesy cars were available. This was a major inconvenience, as I was not notified beforehand about the extended stay or the lack of courtesy cars. The lack of communication made the situation frustrating and disruptive to my schedule. I would have appreciated a call or notification in advance so I could plan accordingly. As someone who expects premium service from a brand like BMW, this experience fell short of my expectations. I hope the dealership improves its communication and customer service processes to prevent similar inconveniences in the future." More

I spent 4 hours at the dealership for test drive and immediate purchase. Staff very friendly. Ryan Ko very helpful during purchase. felt no pressure to upgrade or purchase extra at any time. immediate purchase. Staff very friendly. Ryan Ko very helpful during purchase. felt no pressure to upgrade or purchase extra at any time. More

Excellent service, trustworthy, competitive pricing. This rating requires a minimum of fifteen words. Nothing more needs to be said This rating requires a minimum of fifteen words. Nothing more needs to be said More

The service was extremely good. Ashkan the sales person was very knowledgeable and helpful. He kindly informed us about are options which provided us with the necessary information Ashkan the sales person was very knowledgeable and helpful. He kindly informed us about are options which provided us with the necessary information to make a final decision. More

The service at tis location is very good. The staff is knowledgeable, curtiuss, and very professional. I felt very comfortable at the location and with staff. I am impressed with the attitude The staff is knowledgeable, curtiuss, and very professional. I felt very comfortable at the location and with staff. I am impressed with the attitude of the staff to the needs of my two cars and vehicle safety More

I don't take our vehicles anywhere else. Trust them completely. Provide options on maintenance alternatives to save cost or defer unnecessary items. Trust them completely. Provide options on maintenance alternatives to save cost or defer unnecessary items. More

This dealership uses fake marketing methods to attract consumers to use their service. Then, they break the promise by not honoring the terms and conditions. After I contacted the service department multi consumers to use their service. Then, they break the promise by not honoring the terms and conditions. After I contacted the service department multiple times and requested they honor the promised service terms and conditions, they ignored my request. After all, they want to lure the customer in and not fulfill the promised condition. Another issue spotted is poor record keeping and wrong data entry in their database system for an undefined reason. More