Park Shore BMW
North Vancouver, BC
Is this your dealership?
Filter Reviews by Keyword
By Type
114 Reviews of Park Shore BMW
I was very impressed firstly with the premises which clearly reflected the quality of of BMW. The store was filled with smiling faces, I suspect because of happy employees. Carlos the sales rep was part clearly reflected the quality of of BMW. The store was filled with smiling faces, I suspect because of happy employees. Carlos the sales rep was particularly helpful. I happened by the Lot just at closing and he was about to leave. He stopped and spent the next 30 mins with me showing off the car I was interested in. As promised later that evening he emailed all available records on the car which was appreciated. He was very relaxed and built a trustworthy relationship with me. My first offer was below what he thought would be excepted and suggested a slightly higher number which was approved. there was no haggling. Delivery of the car a few days later was exceptional. Options where thoroughly explained and he took the time to ensure the BMW App was loaded correctly. Later in the evening I called him with a few more questions which were promptly answered. The car is exceptional and has exceeded my expectations. The sales process was equally exceptional. Thanks. More
My husband and I bought our last four BMW vehicles at Parkshore. Due to the excellent service we get from Mike Regan, we have referred a few friends to him, and two bought from him and had a great exper Parkshore. Due to the excellent service we get from Mike Regan, we have referred a few friends to him, and two bought from him and had a great experience! The service department, which Mike Warner runs, is excellent; David, Monik, and Solomon are very polite, pay great attention to detail, and always keep in touch about the progress of my car when in service. I do not have a lot of interaction with the mechanics as they are behind the scenes, but my car always runs well after they have had it; I never have to return for the same thing besides brakes and service. Although he is no longer there, Adamo was an amazing mechanic, and I was sad when he went to an educator's job, but I know why he was offered it! Stefania, Deborah and Amy at the front desk are always friendly when I call in and direct my calls to the right person quickly and correctly! The parts department Chris and Chris are always accommodating, quickly getting me the correct parts and incredibly knowledgeable. Heather and Melissa, who are in finance, are also very knowledgeable and always explain all my options. Finally, the two great drivers who safely get me to where I need to be once I drop my car off for service and pick me up when my car is ready are incredibly personable, and we always chat en route. Thank you, Park Shore BMW, for being that all-in-one-stop shop! More
Ali is the rudest person on BMW . He works on front service desk and never cares of customers .Every time,He can ruin reputation of BMW company. Needs to be trained how to talk to cus He works on front service desk and never cares of customers .Every time,He can ruin reputation of BMW company. Needs to be trained how to talk to customers :( More
gave Park Shore BMW a 10 because my sales experience was exceptional. The staff was professional, knowledgeable, and attentive throughout the entire process. They were patient in answering all my questions exceptional. The staff was professional, knowledgeable, and attentive throughout the entire process. They were patient in answering all my questions and made me feel confident in my purchase. I was impressed with how smoothly everything went, from selecting the car to finalizing the paperwork. Overall, their customer service exceeded my expectations. More
I recently had the pleasure of purchasing a vehicle from Park Shore BMW, and I couldn’t be more thrilled with the experience. From the moment I walked into the dealership, I was greeted with professionalism Park Shore BMW, and I couldn’t be more thrilled with the experience. From the moment I walked into the dealership, I was greeted with professionalism and a genuine commitment to customer satisfaction. The sales person Carlos Montanes at Park Shore BMW stood out for his extensive knowledge and attentiveness. He took the time to understand my needs and preferences, guiding me through the entire process with patience and clarity. Their transparent approach ensured that I was well-informed and confident in my decision. One of the highlights of my experience was the dealership's welcoming atmosphere and impeccable facilities. The environment was clean, modern, and inviting, which made the car-buying process enjoyable and stress-free. Moreover, the after-sales support has been outstanding. The follow-up service has been exemplary, showing that Park Shore BMW values their customers beyond the point of sale. I highly recommend Park Shore BMW to anyone in the market for a new vehicle. Their dedication to excellence and customer care truly sets them apart in the automotive industry. Thank you, Carlos Montanes and Park Shore BMW, for making this such a memorable and positive experience! More
We know this peoples for period of twenty years This is the second BMW car we just purchased from this dealership in July 2024 Sold to us by very friendly,always smiling Ashkan Irantalab-thank you Ashkan the second BMW car we just purchased from this dealership in July 2024 Sold to us by very friendly,always smiling Ashkan Irantalab-thank you Ashkan All the service on our first BMW was also done there I believe thy did a lot to keep us happy Many thanks to David Mang for keeping our 1993 BMW in good shape Maria & Frank More