Ottawa St-Laurent Jeep & RAM

great sales rep Everything was above and beyond except for the day if pick up. Smooth sailing was not the case. Weekend management seemed to be lost and unaware. Everything was above and beyond except for the day if pick up. Smooth sailing was not the case. Weekend management seemed to be lost and unaware. More

Great experience I was searching all over Ottawa for a small Fiat, so my husband and I decided to visit the Ottawa Dodge Fiat dealership in Orleans just to see what th I was searching all over Ottawa for a small Fiat, so my husband and I decided to visit the Ottawa Dodge Fiat dealership in Orleans just to see what they had and don't regret. We met Mike Tshilombo at Ottawa Dodge, a very nice and welcoming sales rep who helped us get the the right Fiat for me- a Yellow Fiat 2015. Mike showed us the Fiat 500 Sport cars they had in stock, answered all our questions effectively, so we put an offer on a beautiful Fiat Sport and together we worked out the deal. It was a pleasure doing business with Mike Tshilombo. More

Excellent Work I only went in to get a part for my old Dodge when Merv told me I could trade it. Before I realized am now driving a good Dodge Dart. It was a good de I only went in to get a part for my old Dodge when Merv told me I could trade it. Before I realized am now driving a good Dodge Dart. It was a good deal. I didnt know it could be that fast and easy to drive out another. Go see Merv if you need a good and quick deal More

upgraded our Jeep did not intend to purchase that day, but Hey....Merv came up with a great deal respecting our budget. Merv is a great guy.....no pressure, honest and did not intend to purchase that day, but Hey....Merv came up with a great deal respecting our budget. Merv is a great guy.....no pressure, honest and seems to love his job felt like he was really trying to get us the best price.....it worked, we bought on the spot and we are very satisfied the only complaint we have is with this site.....entered our rating 3 times....hope it works this time More

Great experience! Very courteous, helpful and knowledgeable staff. Merv was a terrific salesman, very honest and professional. He was not pushy like many salespeople, Very courteous, helpful and knowledgeable staff. Merv was a terrific salesman, very honest and professional. He was not pushy like many salespeople, let my husband and I make our decision without any pressure. I would definitely recommend Merv and his dealership to other people and family. Small hometown feel! More

New Caravan Merv greeted us at the door, we told him we were looking for a caravan. He quickly recommended the 30th anniversary edition . He knew it had everythin Merv greeted us at the door, we told him we were looking for a caravan. He quickly recommended the 30th anniversary edition . He knew it had everything we wanted. Great job, quick service, better than I expected . More

Wanted a diesel I was looking for a diesel 1500 and I was happy to find a few at Ottawa Dodge. Merv was the sales guy, took me on a test drive was able to answer most I was looking for a diesel 1500 and I was happy to find a few at Ottawa Dodge. Merv was the sales guy, took me on a test drive was able to answer most of my questions. Made sure the truck had a full tank of gas when I picked it up... koodos to Merv... thanks guys More

Helpful and entertaining Me and my girlfriend called in looking for a trailhawk Merv said they still had a few in stock, and they did We found the one we wanted, 0% fin Me and my girlfriend called in looking for a trailhawk Merv said they still had a few in stock, and they did We found the one we wanted, 0% financing awesome !! More

excellent service. made the deal in under 1hour. Easy to deal with, worked with Merv, Cam, and Decio. All great and easy to work with. I walked in knowing what I wanted, there was no time wasted. The Easy to deal with, worked with Merv, Cam, and Decio. All great and easy to work with. I walked in knowing what I wanted, there was no time wasted. They worked within my budget and what I was looking for in the truck and made it happen within an hour. More

Purchased a 2015 Jeep Cherokee Trailhawk My name is Kevin and here is my review. I was approached by staff immediately, when I had arrived, so I was never left "fending" for myself. I had d My name is Kevin and here is my review. I was approached by staff immediately, when I had arrived, so I was never left "fending" for myself. I had driven from B.C. with my 2009 Jeep Compass and was looking to trade it in to purchase a 2015 Jeep Cherokee Trailhawk. Merv assisted me by answering all of my questions and finding the perfect Trailhawk available. He quickly prepared and had me test driving the Jeep in a few minutes. He was very approachable, easy to talk to and displayed a genuine attitude towards me. Now, most salesmen that I come across seem well "rehearsed" and seem to lack the "genuine" approach. I must say, when I was in the dealership, I felt like I was in a place with genuine people and not a bunch of sharks just looking to take my money! I know that in the end, it's about making the sale, but if I didn't purchase then, I would have come back to that dealership in a second. Merv led me to "Frankie"(Decio), the finance guy! Frankie is extremely knowledgeable in finance and was so darn good to me, I could have hugged the guy before I left! He explained everything to me in extreme detail and went well above and beyond to ensure that I was approved, protected, comfortable with my purchase and payment plan and ready to drive soonest. I just moved from B.C. and this dealership took care of everything, other than transfering my license and choosing my insurer. It was that easy! At no time did I feel confused, pressured or worried in anyway. Frankie and Merv took good care of me in every respect. In the last 10 years, I have bought and paid for 3 Jeeps, from Jeep dealerships in B.C.. I knew what I was getting well before I arrived and I knew every detail about it. The difference is, when I purchased my 4th Jeep (Trailhawk) no other Jeep dealership has ever come close to the genuine service that was provided to me that week. What seperates them from the rest? Answer, they were professional, knowledgeable, personable and displayed a genuine interest in ME and not just my money! I am experienced with purchasing "new" Jeeps and my number one rule is "my relationship with the dealership". I know by buying new, that I just made a long term commitment/relationship with this dealer, for ongoing service, parts, inquires and support. I chose right! Great job everyone at the dealership! Give yourself a pat on the back, I am happy with my Jeep(I am always happy with a Jeep)and I will pop in from time to time to say hi! More