Orillia Dodge
Orillia, ON
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451 Reviews of Orillia Dodge
Excellent We had excellent service from the sales rep to the finance rep. They were very helpful and friendly. They showed every detail of the truck and were a We had excellent service from the sales rep to the finance rep. They were very helpful and friendly. They showed every detail of the truck and were able to do everything we asked for. Thank you. More
Great Sevrvies Had a great experience very warm and inviting. I would recommend this dealership to anyone Brian and Carrie were very helpfull and answer all my quest Had a great experience very warm and inviting. I would recommend this dealership to anyone Brian and Carrie were very helpfull and answer all my questions. More
Amazing Customer Service When looking for a vehicle we knew the new Pacifica was the way to go. We ended up at Mac Lang after a disappointing visit to another local dealer. Go When looking for a vehicle we knew the new Pacifica was the way to go. We ended up at Mac Lang after a disappointing visit to another local dealer. Gordie (our salesperson) was quick to greet us in a friendly manner, answered all of our questions, set us up for a test drive and ordered our vehicle for us. The process was simple and painless. Carrie in the business/finance office was super friendly, knowledgeable and efficient. Thank you Mac Lang staff for a great first Chrysler experience. I highly recommend this dealership and Gordie as a salesperson. More
Bought new truck We bought a new Ram 1500 from this dealer .My husband and I were very please with how we were dealt with everyone is friendly and very helpful looking We bought a new Ram 1500 from this dealer .My husband and I were very please with how we were dealt with everyone is friendly and very helpful looking forward to having our truck serviced with them . More
Ram Purchase The staff at Mac Lang Orillia were very helpful. Carrie in the business office was great, she went above and beyond on a Friday afternoon to make th The staff at Mac Lang Orillia were very helpful. Carrie in the business office was great, she went above and beyond on a Friday afternoon to make the deal happen. Carrie is a great asset to the dealership. More
First time Ram owner I had always owned GM cars and trucks and this would be my first time owning a car made by Chrysler. I had many questions. Gord took the time on the p I had always owned GM cars and trucks and this would be my first time owning a car made by Chrysler. I had many questions. Gord took the time on the phone and in person to answer and give me his opinions on the two different trucks I was looking at. Was a great deal and I absolutely love the truck. More
Dodge Grand Caravan Crew Purchase I cannot say enough positive things about dealing with Gordie Antle . He was very professional in all aspects and I would not hesitate to recommend I cannot say enough positive things about dealing with Gordie Antle . He was very professional in all aspects and I would not hesitate to recommend this salesman to any one wishing to buy from Mac Lang. He was knowledgeable, courteous, friendly and professional. Well Done Gordie, Very Best Regards, Elden McIntyre ( Mack ) More
Excellent service Mac Lang is the best. The salesman Gordie was there to help me find what I was looking for right from the start. I started to talk the him over email Mac Lang is the best. The salesman Gordie was there to help me find what I was looking for right from the start. I started to talk the him over email and when I found something that I liked I went and seen him at the dealership. He helped me all the way through the buying process. I feel that this dealer respects people and welcomed. Thanks Gordie. More
Awesome experience! First time buying here and I have to say, if you're looking for a dealership, check them out! I dealt with Goldie, he made me feel comfortable and did First time buying here and I have to say, if you're looking for a dealership, check them out! I dealt with Goldie, he made me feel comfortable and didn't try so sell me something I didn't want or couldn't afford. Also, at no point did I feel talked down to because I'm a woman (which I've had happened before). Carrie was also awesome, I felt very comfortable and welcome and she shared my same excitement with my new purchase. Amazing people, awesome experience!!! More
Third Experience We have now purchased three trucks from this dealership, and the only reason we go back is for the salesperson, Julie, and the finance person, Carrie. We have now purchased three trucks from this dealership, and the only reason we go back is for the salesperson, Julie, and the finance person, Carrie. Both of these individuals do their absolute best to help you get the vehicle you are looking for, at the best deal possible. We did have one not so perfect experience, but we still went back to Julie to help us get our third truck, which is now exactly what we wanted, even though she had to arrange to get it from another dealership. We would definitely go back to them again, in a blink. The only bad experience we have had is when we have had to deal with Steve, the person who makes the trade-in value decisions. When we purchased our current vehicle, there were dealer commercials stating they were giving the best trade in values, however we feel we did not get that, at all. If you owe money on a trade-in vehicle, and he finds out how much, it appears that is what he offers, and he did just that. We even called around, and sight unseen, other Ram dealers said the value could be between $3,000 and $4,000 more than we were offered. Our trade-in was only 8 months old, with extras added above the purchase price, but none of that was taken into account, even though we were told our vehicle was better condition than the vehicles he checked out for comparison prices. We feel we most definitely did not get good value on it - even though Julie tried her best to get us more, but her hands were tied. We have no idea what our trade-in sold for, but we can bet it was much more than what we got, even taking into account a reasonable profit margin, we know to make some money. Our trade-in was still brand new!! Bottom Line - Julie and Carrie were awesome, but if we ever have to deal with a trade-in again, it would the be the only reason we don't do business with this dealership again. More