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Orillia Dodge
Orillia, ON
451 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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451 Reviews of Orillia Dodge
June 28, 2017
Highly Recommend Gordie Antle Gordie provided me with all details regarding the vehicle that I needed in order to make a purchase. He provided professionalism, knowledge and most i Gordie provided me with all details regarding the vehicle that I needed in order to make a purchase. He provided professionalism, knowledge and most important there was the trust factor. After all, people buy from people that they trust and like. Of course the product also is a factor. Being informed on the product adds to the decision process as well. I would recommend Gordie Antle and Mac Lang to anyone looking for a vehicle! More
by GeorgeB
Employees Worked With
Gordie Antle, Carrie McCreight
June 27, 2017
Easiest purchase I've ever made! Gordie and Carrie made the buying experience a breeze. If you need a new or used vehicle talk to Gordie, you won't be disappointed. Gordie and Carrie made the buying experience a breeze. If you need a new or used vehicle talk to Gordie, you won't be disappointed. More
by sparrow
Employees Worked With
Gordie Antle, Carrie McCreight
June 27, 2017
Fun & amazing purchase! Tim Obee is one of the best salesman we have dealt with. He is knowledgable about the vehicles he sells, very personable, easy to talk to and ask que Tim Obee is one of the best salesman we have dealt with. He is knowledgable about the vehicles he sells, very personable, easy to talk to and ask questions of, patient...never rushed us, and best of all he wants to make the experience great. His casual but professional manner makes him the perfect choice for your salesman not to mention the 30+ years in the business! Carrie McCreight in the business office also treated us very well. Friendly, knowledgeable and easy to talk to. She made writing the cheque a whole lot more pleasant! More
by KevinandLeanneH
Employees Worked With
Tim Obee, Carrie McCreight
June 26, 2017
Just plain amazing service Great quick service. Gord is a amazing sales man. Very personable. He was very helpful and knowledgeable about my purchase. Carrie was very nice. Ple Great quick service. Gord is a amazing sales man. Very personable. He was very helpful and knowledgeable about my purchase. Carrie was very nice. Pleasant. And answered the questions that i had with great detail. More
by Paulc82
Employees Worked With
Gordie Antle, Carrie McCreight
June 24, 2017
Worst experience in a service department I've every had I am the regretful second owner of a 2011 Jeep Patriot North Edition. I purchased an extended warranty on this vehicle and guess what.......no repair I am the regretful second owner of a 2011 Jeep Patriot North Edition. I purchased an extended warranty on this vehicle and guess what.......no repairs were needed until the warranty expired, mmmmm. Perhaps this is coincidental? I can put it down to coincidence. However, I've spent over $2,500 in repairs in less than one year. The vehicle has only been maintained at this dealership; oil changes, tire rotation etc. If you are prepared to take your vehicle here for repairs be prepared to wait anywhere from 2hrs to 6hrs at any given time, without notice. (The entire service repair team go on lunch at the same time) - ludicrous. If you are prepared to take your vehicle here for diagnosis/repair of a problem, be prepared to have it repaired (at a high price) several times for the initial problem that you took it in for, but not correctly diagnosed. This has happened to me and although I've taken this Jeep Patriot in with the same concern several times and $$$$s later, the problem continues. This dealership even tried to blame the problem on 'worn' tires and sold me a set of 4 all seasons. Not only did this not correct the problem but one of the new tires developed a 'balooning out' of the sidewall within less than 15,000 kms of driving use (these tires were stored most of the time as I use winter tires also). The problem continues..... so despite the fact that I work full-time and use this vehicle for work, the problem has not been corrected and still this service department expects me take the vehicle in at 8am on a work day because they cannot find time in their busy schedule to replace one tire and test drive the vehicle on any other of the optional days and times that would better suit my busy schedule. I have lost hours and hours of work time, used up hours and hours of my spare time (of which I have very little), spent thousands of dollars of my hard earned money, and still the problem with this Jeep continues. I would not recommend this service department. Based on my experience, I would not recommend Jeep as a reliable behicle. Go on the internet before buying and look up expert and customer ratings on the Jeep Patriot. They are extremely poor; 1.5 stars at best. In retrospect, I wish I had done my homework before buying this Jeep and before setting a foot in the dealership. Had I researched this service department prior to buying this lemon, I would not have even considered it. Mac Lang have certainly earned their poor consumer ratings. More
by S. Andrew
Employees Worked With
Shane France and Kyle Landry are the service employees named on my many repair invoices, Brian McLachlan, Chuck Houtby, Ingrid Townson
June 17, 2017
I would recommend this dealer to all my friends and family! Geordie made sure I received exactly what I wanted in a truck and also made some great suggestions along the way to help me with my buying experience. Geordie made sure I received exactly what I wanted in a truck and also made some great suggestions along the way to help me with my buying experience. More
by Aaron
Employees Worked With
Gordie Antle
June 16, 2017
Tim was very professional during our meetings. Whenever I have been to the dealership everyone there has been very helpful and considerate. When booking appointments for my vehicle they are always Whenever I have been to the dealership everyone there has been very helpful and considerate. When booking appointments for my vehicle they are always prompt. More
by Jeepguy
Employees Worked With
Tim Obee, Carrie McCreight, Chuck Houtby, Tom Jenkins
June 15, 2017
Beware of their workmanship and knowledge!! I took my dodge ram in for a transfer case output seal which was supposed to cost about $200.00 dollars. After several trips back because of a vibrati I took my dodge ram in for a transfer case output seal which was supposed to cost about $200.00 dollars. After several trips back because of a vibration which was not there before I replaced the output seal it ended up costing me another 600.00 for what they said I needed was a yoke and a new u-joint. The reason for their diagnosis was a chip on the yoke which sent the shaft out of balance. This had to have been caused by dropping my drive shaft as the vibration was there right after they replaced the seal. Of course they would not admit it. So after three trips back they still did not remove the vibration completely. So I took the truck to Barrie Chrysler where I originally bought it for a diagnosis and they said my drive shaft was bent slightly (read above and guess how that happened). They replaced the drive shaft which was another 700 dollars and the vibration is finally gone. More
by edumunns
Employees Worked With
Ingrid Townson
June 13, 2017
Always great customer service We just bought our 3rd Dodge. Mac Lang Orillia's service is top notch. We would highly recommend them to anyone. They are very friendly We just bought our 3rd Dodge. Mac Lang Orillia's service is top notch. We would highly recommend them to anyone. They are very friendly More
by Gates and Rita
Employees Worked With
Tim Obee, Carrie McCreight, Chuck Houtby, Ingrid Townson
June 13, 2017
Very friendly people Very helpful and friendly people that treated us like we are neighbours. We are very pleased with our new van and when buying again will use this de Very helpful and friendly people that treated us like we are neighbours. We are very pleased with our new van and when buying again will use this dealership More
by Newvan13
Employees Worked With
Carrie McCreight, Julie Curtis
