Old Mill Cadillac Chevrolet Buick GMC Ltd.

Virtually Virtual!! I have been searching for a newer vehicle for some time on many different sites. Found what I was looking for on the Old Mill website. After initial I have been searching for a newer vehicle for some time on many different sites. Found what I was looking for on the Old Mill website. After initial contact everything else was dealt with online between myself and the salesman. Negotiating price, providing pix of my trade-in, copying/texting info and general discussions. The methodology was transparent and easy. We met off-site, signed paperwork, exchanged $$, changed plates and done. The way of the future perhaps?? Very pleased with the process and the professionalism with which it was transacted. More

3 hrs waiting for oil change! And not even washing the windshield. Not the best of the service! Should have done a better job dissipointed windshield. Not the best of the service! Should have done a better job dissipointed More

As always, i had an excellent experience with Old Mill Cadillac. Their superior customer service made the ordeal of getting a new car very enjoyable! Cadillac. Their superior customer service made the ordeal of getting a new car very enjoyable! More

Yes very satisfied with response, service, speed. Also Yes very satisfied with response, service, speed. Also the mechanic Anthony provided clear and speedy advise in this matter. Highly recommend this d Yes very satisfied with response, service, speed. Also the mechanic Anthony provided clear and speedy advise in this matter. Highly recommend this dealership and service department. Bernd Bergmeister More

Took my vehicle into the dealership due to a suspected battery problem. This was just before closing and everyone getting ready to leave. Fortunately the technician was able to do a diagnostic test and I battery problem. This was just before closing and everyone getting ready to leave. Fortunately the technician was able to do a diagnostic test and I had to get a new battery. The old one was 8 years old so replacement due. Kudos for the quick service! More

Easy to make appointment online. Good communication. 15 minute waiting time for service appointment. Professional and efficient service. Protection measures in place to mitigate risk of covid19 spread. minute waiting time for service appointment. Professional and efficient service. Protection measures in place to mitigate risk of covid19 spread. More

Great service. Knowledgeable staff and friendly. Will choose this dealership from now on for all my service needs. They even wash your car after service. choose this dealership from now on for all my service needs. They even wash your car after service. More

Natalie who books is great! But there is a break due of communication after that. Make sure to speak with Bernie the head tech if you need something FIXED. I had to have a major part replaced that came in communication after that. Make sure to speak with Bernie the head tech if you need something FIXED. I had to have a major part replaced that came in imperfect from the factory (that was on the car we bought) and upper management (Anthony) authorized for it to be replaced with another part that was also damaged, without my authorization! It took 3 trips to correct this and other issues. Despite speaking with the Service manager. I feel they cut corners to save time, if they need to. Too bad bec Doug in sales was great with us for the purchase. More

Change of management and staff several months ago. Overall the experience is not quite as good as it used to be. Service advisor was courteous and helpful. Sloppy car wash always. Service is inconsist Overall the experience is not quite as good as it used to be. Service advisor was courteous and helpful. Sloppy car wash always. Service is inconsistent: weak to follow up with inquiries. You rarely hear back from Old Mill. Seriously considering another manufacturer (Japanese this time) when purchasing a new vehicle as quality, reliability, and resale value are superior to USA manufacturers. More

I reached out to Diane Magee of Old Mill to resolve some issues with my tire replacement. Diane responded quickly and followed up to ensure everything was rectified to my satisfaction. Thanks Diane, really issues with my tire replacement. Diane responded quickly and followed up to ensure everything was rectified to my satisfaction. Thanks Diane, really appreciate your help. More