O'Regan's Kia Dartmouth

I recently took my car to a different automobile shop to have checked out as it was not starting everytime. They checked it out and stated it required a systems update and that I had to go to KIA to get tha have checked out as it was not starting everytime. They checked it out and stated it required a systems update and that I had to go to KIA to get that done. I called the service department and explained the situation they stated that that was not a thing but that they could take it in for a diagnositic to see what was wrong. I dropped my car off at 6:55 AM and placed my keys in the key drop box since they were not open yet. I had not heard from them at 1pm so I call KIA to see what the status of my vehicle was. Upon my call they informed me that they had not known my vehicle was there and that they check the key box at 6:50 AM so they did not see my key. I parked my SCHEDULED appointment car right out front of the service door but for some reason they did not think to look or check for it. They informed me that they were busy but it should be done by 7 PM.. My car was complete before 7 PM and they informed me that it was in fact a simple systems update but I needed to be charged for the diagnositc. The orginal automobile shop told me they would do exactly what KIA did. I will never be bring my car back there as the service was terrible and the lady on the phone/front desk was very rude. More

Relaxed Everything was great from the polite staff to the work that was done.Plus my clean car when done, I told my friends I was impressed. Thank You Everything was great from the polite staff to the work that was done.Plus my clean car when done, I told my friends I was impressed. Thank You More

We recently purchased a new Kia Telluride. The service, knowledge and professionalism was amazing. Was a great experience. Staff was also very friendly when calling re: tires knowledge and professionalism was amazing. Was a great experience. Staff was also very friendly when calling re: tires More

Dependable! The team is professional in manner, friendly (very good people skills as well as communication skills), efficient (able to get the customers in and ou The team is professional in manner, friendly (very good people skills as well as communication skills), efficient (able to get the customers in and out without loosing the friendliness), thorough (provide details of all that is seen through their check over the vehicle), supportive and accommodating (fitting us in when need be). More

Fast knowledgeable courteous service. Comfortable waiting area. Fast service. knowledgeable staff. car looks great when I got it back. clean facilities and great coffee. Parking lot cle Comfortable waiting area. Fast service. knowledgeable staff. car looks great when I got it back. clean facilities and great coffee. Parking lot clear of snow and ice. More

thank you walked in did not even give my name. Was booked and told what to expect within minutes. Love this service department They even noticed my MVI was pas walked in did not even give my name. Was booked and told what to expect within minutes. Love this service department They even noticed my MVI was past due thankfully it was them and not the police. More

Scheduled Service and diagnose fluid leak Prompt, professional and helpful people. In this case I had a transmission fluid leak that they diagnosed and ordered required part.Have had other rep Prompt, professional and helpful people. In this case I had a transmission fluid leak that they diagnosed and ordered required part.Have had other repairs done also and always got great service, recommendations and fluid top-ups etc. More

Great service They are great to deal with and keep you informed of things that are going on when you take your vehicle in for any sort of sevice. They are great to deal with and keep you informed of things that are going on when you take your vehicle in for any sort of sevice. More

Timely and courteous service Courtney Beck is awesome to deal with. She is calm, cares and friendly. She communicates things well, calls when she says she will call and keeps yo Courtney Beck is awesome to deal with. She is calm, cares and friendly. She communicates things well, calls when she says she will call and keeps you in the loop. Shuttle dude Kevin is very friendly and prompt. Part of my electrical issues were dealt with (service bulletin replacement parts) but this is the 4th Kia dealership in 11 months that cannot figure out the issue. I cannot trust my car on long trips because of the uncertainty of the electrical issues and if the mechanic isn't right there, likely will never be solved. Frustrating enough to sell earlier than I want but I do not want to purchase another Kia. I feel most dealerships go through the motions and Kia Canada did not even respond to my concerns so I will leave it at that. More

Had my winter tires put on the car as well as a wash. It was all good and done quickly. Coming back in in January for the schedule check. was all good and done quickly. Coming back in in January for the schedule check. More