Northway Ford Lincoln

Sean is fabulous Shopping for a used vehicle and found Northway. Any of the staff we interacted with were outstanding especially Sean Coates, he could not do enough Shopping for a used vehicle and found Northway. Any of the staff we interacted with were outstanding especially Sean Coates, he could not do enough for us. Sean actually found the previous owner to get a second key. Well done everyone! More

Great experience!!! When I was walkIng into dealership he opened and held door for my dad and me and right away asked can I help you? I showed him a deal I found on inter When I was walkIng into dealership he opened and held door for my dad and me and right away asked can I help you? I showed him a deal I found on internet and he took me into his manager office and got a better deal than online 😀 picked and drove the truck I liked and signed papers that day. I was asked when I wanted to pick up truck I asked if it could be ready for Saturday morning and they said no problem but Friday I called and asked if I could pick up truck Friday afternoon and they did plus Arongat was off that day and came in to still fill in paperwork on his day off I really appreciated that so would recommend him and that dealership 👍thank you More

Mack is amazing Mack was extremely helpful, would definitely recommend to all my friends and family. He’s really smart and funny and made my experience really great, Mack was extremely helpful, would definitely recommend to all my friends and family. He’s really smart and funny and made my experience really great, as well as made sure I got into a great car. Thanks again Mack. Julia was absolutely amazing, so great at her job. Very welcoming and kind. So impressed with everything she did. More

Recently purchased a 2018 150 sport model pickup Hi we recently attended a bbq at your dealership and ran into Chad Murphy who we had purchased our 2014 pickup from 4 years ago. We chatted for a bit Hi we recently attended a bbq at your dealership and ran into Chad Murphy who we had purchased our 2014 pickup from 4 years ago. We chatted for a bit and then decided to take a 2018 model for a drive. Well needless to say we purchased the vehicle. Our decision was due to Chad and the dealership offering us a trade in value we couldn’t refuse. Chad takes the haggle out of haggle. We knew from past experience that he would take care of any after purchase concerns we encountered; this made the decision that much easier. Thanks Northway and Thanks Chad. Phil Stuart More

Professional and Super Efficient We purchased a 2010 Ford Taurus over the phone with Ashley Muscat without any difficulty. Upon my first visit to the store to see my purchase I wasn' We purchased a 2010 Ford Taurus over the phone with Ashley Muscat without any difficulty. Upon my first visit to the store to see my purchase I wasn't surprised to see anything less than I was told over the phone. Ashley introduced us to Tammy the Business Manager to complete the sale. She kindly offered us extended warranties and other aftermarket products that we are seriously considering. Both ladies are professional and very well versed in the automotive world. They represent the Ford brand with expertise and confidence. Well done ladies. You are a credit to the store and the Ford brand. More

Great and easy to deal with Paul made the purchase of our van a very smooth experience. He was easy to deal with, listened to what we wanted and came through with it. I highly re Paul made the purchase of our van a very smooth experience. He was easy to deal with, listened to what we wanted and came through with it. I highly recommend dealing with him More

recommend northway ford brantford to everyone I have nothing but good things to say abiut northway,very good dealership,they look after me quite fine and I would tell everyone to go there,they r t I have nothing but good things to say abiut northway,very good dealership,they look after me quite fine and I would tell everyone to go there,they r the best More

I was 100% satisfied with my experience I must say Mack must wake up, and eat a bowl of excellence every morning. I'm talking top of the line customer service, best prices in town, and grade I must say Mack must wake up, and eat a bowl of excellence every morning. I'm talking top of the line customer service, best prices in town, and grade A quality products. The friendliness is out of this world, you might even mistaken him as family, and take him home. More

Unparalleled Customer Service Our salesperson, Riley Hadall made all the difference. He promised us on our first visit that he would do his very best to get us the best possible of Our salesperson, Riley Hadall made all the difference. He promised us on our first visit that he would do his very best to get us the best possible offer for our personal needs, and he delivered. We live in Toronto, and we were visiting family in Brantford when we decided to visit Northway Ford Lincoln to gather information as we decide on a new vehicle. Riley greeted us with a friendly handshake and smile in the parking lot, and helped direct us to the type of vehicles we would like and need the most. We decided the 2018 Ford Escape was the vehicle we were most interested in, and he moved forward with his wealth of information about the Escape. Riley was very knowledgeable, he answered all of our questions, and he was simply so likable, we were tempted to purchase on the spot. We took the information he provided back to our home Ford dealerships in Toronto/GTA, and although they too were able to make incredible offers, none of the sales people we dealt with had the charisma, patience and honesty of Riley. We took our best offer from the Toronto dealership to Riley (on a vehicle that had one upgrade of sensory detection more than the Escape at Northway), and he and his manager, Mike Pizzuti matched it (minus the amount for the sensory detection upgrade). Not only was it the best offer for what we were looking for, but it was also with the right salesperson. I should also note, Riley made several calls for us while he was off duty, which also demonstrated his selfless desire to provide the absolute best customer experience in addition to an admirable and dedicated work ethic. Overall, we are so very pleased with the high-caliber customer service, and the beautiful new Escape we drove off the lot. Thank you Riley, Mike and the rest of the team at Northway Ford Lincoln. We would be happy to recommend Northway Ford Lincoln to everyone and anyone in our networks. It was more than worth the drive from Toronto. More