Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Northway Ford Lincoln
Brantford, ON
1,583 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Filter Reviews by Keyword
By Type
1,583 Reviews of Northway Ford Lincoln
January 22, 2019
Great dealer! Very knowledgeable, friendly staff. I highly recommend Northway to everyone, they take their time and find exactly what suits your needs. The dealership is very clean, and all staff are I highly recommend Northway to everyone, they take their time and find exactly what suits your needs. The dealership is very clean, and all staff are very pleasant. My husband and I have had the pleasure of dealing with Stacey Cooke a handful of times and we wouldn't go anywhere else....He is truly amazing at his job. More
by mantelnicole
Employees Worked With
Stacey Cooke
January 21, 2019
Northway Ford Thank you for everything. Thank you for finding the perfect truck with everything I wanted. Thank you for making sure I knew everything about the truc Thank you for everything. Thank you for finding the perfect truck with everything I wanted. Thank you for making sure I knew everything about the truck before even leaving the parking lot. Stacey always goes above and beyond. More
by Tsabila
Employees Worked With
Stacey Cooke
January 12, 2019
Amazing Service The amazing GM at this dealership has went over and above to make sure we got everything we wanted. With a short deadline given by us he came through. The amazing GM at this dealership has went over and above to make sure we got everything we wanted. With a short deadline given by us he came through. We drove away happy and the follow up to make sure everything was good was next to none. I would only recommend this FORD dealership! More
by Tlc
Employees Worked With
Paul Tavernese, Mike Pizzuti, Stephanie Brown
January 11, 2019
Chad Murphy Chad is very friendly and extremely knowledgeable. He really goes out of his way to make your experience top notch. I highly recommend seeing Chad fo Chad is very friendly and extremely knowledgeable. He really goes out of his way to make your experience top notch. I highly recommend seeing Chad for your new vehicle needs. More
by Vickey1245
Employees Worked With
Chad Murphy
January 11, 2019
Honest professional advice Al Banks has been the go to professional our family has trusted with all our vehicles over the years. We are fortunate to know an individual with the Al Banks has been the go to professional our family has trusted with all our vehicles over the years. We are fortunate to know an individual with the highest level of professionalism and honesty in the car and truck service industry by far. More
by Audrey Raymond
Employees Worked With
Al Banks
January 10, 2019
Amazing customer service Chad was extremely friendly and knowledgeable. He answered all my questions with ease. I left knowing I could trust him to sell me a car. Chad was extremely friendly and knowledgeable. He answered all my questions with ease. I left knowing I could trust him to sell me a car. More
by Gilligan25
Employees Worked With
Chad Murphy
January 07, 2019
Pleasant experience I was able to find a pre-owned vehicle that suited my taste and my needs. Once I had found the vehicle I wanted, Ashley and Stephanie made it effortle I was able to find a pre-owned vehicle that suited my taste and my needs. Once I had found the vehicle I wanted, Ashley and Stephanie made it effortless to close the deal. Thanks so much! Ray More
by Ray2019
Employees Worked With
Ashley Muscat, Stephanie Brown
December 30, 2018
New F150 Lariat Stacey met with us immediately when we checked in to look into upgrading our 2016 F150 XLT to a new 2018 Lariat. It was a fun and exciting experience, Stacey met with us immediately when we checked in to look into upgrading our 2016 F150 XLT to a new 2018 Lariat. It was a fun and exciting experience, test drove numerous models until we found the beauty we have today. Mike took care of all the financing for us in no time and made recommendation that I'm glad we opted in for. More
by MgCvR
Employees Worked With
Stacey Cooke, Mike Pizzuti
December 29, 2018
Excellent..top notch We have purchased 2 vehicles from this location..we felt very comfortable..even had a few laughs. Stacey listened to exactly what we wanted and made i We have purchased 2 vehicles from this location..we felt very comfortable..even had a few laughs. Stacey listened to exactly what we wanted and made it happen. Go see Stacey for a great vehicle buying experience!!! Mike also was great on the financing part of our deal. More
by Rooks2018
Employees Worked With
Stacey Cooke, Mike Pizzuti
December 24, 2018
two major recalls and two serious malfunctions - sad Paul, It is interesting to note that in two sentences you refer to a Focus and then an Escape. Not sure you took much time to review my reported i Paul, It is interesting to note that in two sentences you refer to a Focus and then an Escape. Not sure you took much time to review my reported issues to my 2015 Focus. The lack of sentiment in the response totally speaks to how I would have imagined the response would be, I totally regret buying this car along with the experience I have received with this Dealership. I have almost been run over by Transport trucks twice because my car left me in extremely dangerous positions on the highway. It complete stops and does not allow acceleration and barely got to the side of the shoulder twice. The issues started with my car prior to getting the recalls not once but twice. The latest experience once again was almost laughable. The service manager said that he fixed the Purge value at not charge due to my experiences only to receive a week later a formal recall notice in the mail to my house. Do you all really think that those that purchase cars are really that stupid and unaware. I have in the past years purchased 7 new Ford vehicles and this ONE is the LAST. I am so totally unimpressed that you along with other dealerships would sell cars that you all knew had preexisting issues with them. Shame on you all. I hope that no one has died driving one of the cars you sold, but I guess they might not be here to tell the story. I even asked the Service Manager if he would put his Grandchildren in my vehicle, he could not say yes to that one either. As you can see I am totally unhappy with my latest purchase and I look forward to getting rid of it. I appreciate your offer, but no thanks. I never want to purchase another Ford product. Your Dealership has showed no compassion for what I have experienced and I thank God that I did not have a serious mishap in my car. Each time it is 'apparently' fixed' something else goes wrong, I have had a 13 year old vehicle that drove better and was more reliable that this Focus. I regret buying it each and every day. So, thanks Paul offering to help me into another vehicle, but no thanks. I am moving on to another manufacturer and will never consider putting my hard earned money into a Company that could not care less about my welfare. Hopefully in the future these words will remind you about a customer that was totally unhappy and the Dealership folks could not have cared less. More
by nancy.shipton
Employees Worked With
Paul Tavernese
