Northway Ford Lincoln

Two for Two! My son and wife recently purchased a vehicle from Ashley and had an amazing experience. That was enough to convince me to stop by and chat about their My son and wife recently purchased a vehicle from Ashley and had an amazing experience. That was enough to convince me to stop by and chat about their current inventory. Over the next couple of days, Ashley arranged a test drive of several vehicles that fit my needs and were competitively priced. I really appreciated her no-pressure-just-helpful support in picking out a late model Ford Edge. A few days after the car was delivered I noticed a slight vibration in the steering. Within minutes Ashley arranged a service appointment and the problem was solved at no charge the next day. The team at Northway really looked after me, and my son! I would highly recommend Ashley to anyone seeking to purchase a new vehicle. More

Sean was so helpful and accommodating Sean was an awesome salesman to work with. He introduced himself to my husband and I, and then turned his focus to my kids offering them hot chocolat Sean was an awesome salesman to work with. He introduced himself to my husband and I, and then turned his focus to my kids offering them hot chocolate. He came in after his shift to meet the needs of my family. He let us go on 3 test drives on different cars and NEVER pushed for a sale, he just wanted to make sure whatever we picked that it was right for my family, which I appreciated! More

Lincoln MKX Great to deal with AAAAAAAAAAAAA+++++++++++++++. Would highly recommend Northway Ford to anyone looking to purchase a vehicle. I drove in from London Great to deal with AAAAAAAAAAAAA+++++++++++++++. Would highly recommend Northway Ford to anyone looking to purchase a vehicle. I drove in from London and it was a quick easy deal. More

Ashley made my first vehicle purchase a lot less stressful than I thought it would be. She is absolutely great at what she does, I would recommend her to everybody looking for a new vehicle. stressful than I thought it would be. She is absolutely great at what she does, I would recommend her to everybody looking for a new vehicle. More

Great, friendly service! Stacey made deciding what to buy easier by showing all options. They have a large selection to choose from and I found what was right for me. easier by showing all options. They have a large selection to choose from and I found what was right for me. More

Easy and Smooth Good experience purchasing. We don't often buy newer vehicles, so it was nice to have smooth sailing as we bought our new van. Many thanks! Good experience purchasing. We don't often buy newer vehicles, so it was nice to have smooth sailing as we bought our new van. Many thanks! More

Ashely was an amazing person to work with, she helped me find the perfect car that will now work great for my little family. She was not pushy at all, and was interested in hearing my input as well. I’m sup find the perfect car that will now work great for my little family. She was not pushy at all, and was interested in hearing my input as well. I’m super satisfied with all the treatment we got when purchasing our car, and a big thanks to Ashley for making it so easy. We love it!!! More

Very good people. Stacey was very professional and treated me like family. The team was very responsive to all my questions. Thank you Stacey. God bless! treated me like family. The team was very responsive to all my questions. Thank you Stacey. God bless! More

Great Service! Such a wonderful team at Northway Ford! I dealt with Ashley and Mike, both of whom were very pleasant and very easy to deal with. Manager Rob came Such a wonderful team at Northway Ford! I dealt with Ashley and Mike, both of whom were very pleasant and very easy to deal with. Manager Rob came out and introduced himself and gave us a little history on the car I was purchasing. Great atmosphere and friendly staff. More

Hands down the best customer service I have received I bought my 2018 Ford Escape at Northway Ford Lincoln in November 2019. My husband and I arrived on a Sunday afternoon ( thank you for being open on S I bought my 2018 Ford Escape at Northway Ford Lincoln in November 2019. My husband and I arrived on a Sunday afternoon ( thank you for being open on Sundays) to check out the used lot for options on a smaller SUV. We had previously looked online but decided physically checking them out seemed like the best option since I was very undecided. Shortly after arriving in the lot we were greeted by Dustin. He was professional yet down to earth so we felt comfortable with him. Having someone you can be honest with makes or breaks a sale in my opinion. Dustin was very helpful and quick to answer any questions we had and believe me I had a lot of questions. We started in the office with my basic wish list to find a starting point. After each test drive he took our likes & dislikes and found the next best option for me to test drive. Not once did he get frustrated with me even after I was still not sure what I wanted after driving 4 different SUV’s. I noticed it was approaching their closing time but I feel it didn’t matter to Dustin as I never seen him look at a clock the whole time we were there. I think when he walked out into that yard that day he committed to me as a customer regardless of time which was very nice to see these days. Once I decided on the Ford Escape he explain the rest of the process with paperwork etc. and made sure I was taken care of before leaving. The day I picked up my vehicle Dustin came in just so he could show me the vehicle option, it was his day off. Now that is going above and beyond since I had already purchased the car. Some may say “What would he gain from that”? I say “ customers for life.“ Thanks Sheri South More