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Northway Ford Lincoln

Brantford, ON

4.8
1,583 Reviews

388 King George Rd

Brantford, ON

N3T 5L8

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1,583 Reviews of Northway Ford Lincoln

February 28, 2020

I recently purchased my first vehicle through Northway Ford. Molly was absolutely amazing and extremely helpful with finding me every option for financing that was possible for me. Not once did she ever m More

by jmillerr51
Recommend Dealer
Yes
Employees Worked With
Vanessa Spurrell, Molly DePaulo
Feb 28, 2020 -

Northway Ford Lincoln responded

Hi jmillerr51, Thank you for the 5 star review and recommendation of Molly and Vanessa at Northway Ford! We appreciate your business, and hope you enjoy your new car!

February 17, 2020

great customer service. no pressure and friendly attentative staff. thank you. Its not something customers do on an annual time frame. Buying vehicles every 5-7 years is the norm. More

by charlie.schilthuis58
Recommend Dealer
Yes
Employees Worked With
Ashley Muscat
Feb 18, 2020 -

Northway Ford Lincoln responded

Hello charlie.schilthuis58, Thank you for taking the time to share your 5 star review! We are happy you received great customer service from Ashley and the team! Enjoy your ride! We hope to see you again!

February 16, 2020

No hassle. Dealing with Stacey was a pleasure, he laid out the best options for me in the price range that made my wife happy and gave me more than a good price More

by pamdon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Cooke, Mirela Hodzic
Feb 18, 2020 -

Northway Ford Lincoln responded

Hello Pamdon, Thank you for your 5 star review! We are very pleased to hear you had a pleasurable experience with Stacey and the team! We hope you both enjoy your new vehicle! We look forward to seeing you again!

February 15, 2020

Dustin was amazing from the get go. He was honest, knowledgeable and helped us find the perfect vehicle to suit our lifestyle. We showed up at 8pm and he didn’t once make us feel rushed and answered a More

by Kaitlyn Stark
Recommend Dealer
Yes
Employees Worked With
Vanessa Spurrell, Dustin Fenemore
Feb 15, 2020 -

Northway Ford Lincoln responded

Hi Kaitlyn Stark, Thank you for the 5 star review and recommendation of Dustin at Northway Ford! We are glad to hear Dustin was so helpful to you! Enjoy your new vehicle!

February 08, 2020

Made it easy for me to come in and test drive, and were efficient with paperwork once I made my decision. I felt taken care of and know I got a great deal. Dustin & Mike were both easy to deal with. Dustin More

by Tim
Recommend Dealer
Yes
Employees Worked With
Mike Pizzuti, Dustin Fenemore
Feb 10, 2020 -

Northway Ford Lincoln responded

Hi There Tim, Thank you for the positive review of Dustin and Mike at Northway Ford! Enjoy your new vehicle!

February 07, 2020

Service was amazing. Everyone who work there did everything they could to make you feel comfortable. Brad was wonderful to deal with. His costumer service is excellent. I’m glad I decided to shop th More

by C.bellshoots
Recommend Dealer
Yes
Employees Worked With
Mike Pizzuti, Brad Duarte
Feb 07, 2020 -

Northway Ford Lincoln responded

Hi C.bellshoots, Thank you for sharing your positive review for Brad and the team at Northway Ford! We are so pleased you had a wonderful experience with Brad. Enjoy your new ride! We hope to see you again!

February 07, 2020

Thanks, Molly, for all your help in trying to source out the best used vehicle for our family. We really appreciated having the opportunity to test drive a couple of different optionsz More

by Kowch
Recommend Dealer
Yes
Employees Worked With
Molly DePaulo
Feb 07, 2020 -

Northway Ford Lincoln responded

Hello Kowch, Thank you for sharing your review for Molly! We are happy to hear that Molly was able to find some options for you! We appreciate the opportunity to earn your business!

February 05, 2020

Easiest sell No communication and training from the business manager. Simple sell for the dealership. I bought the vehicle from Autotrader.ca. unseen. From there d More

by Al
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mirela Hodzic
Feb 05, 2020 -

Northway Ford Lincoln responded

We sincerely apologize for this experience you have had.. We take your feedback seriously. Our Customer Service Team would like to have the opportunity to investigate this and have a Manager address your concerns. Please email reviews@carnationcanada.com and use reference number N-742 Thank you.

February 04, 2020

A good experience Chad was patient and very helpful in the purchase of my new 2017 Ford Escape. Breanne helped with my entry code that I really like using. More

by redwine55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Murphy, Breanne Croxon
May 26, 2021 -

Northway Ford Lincoln responded

Thank you for your five star review!

February 03, 2020

Dustin was excellent! However, the dealership (used) was very busy that day and obviously understaffed, we had to wait and stand around quite a bit. More

by Madison Drescher
Recommend Dealer
Yes
Employees Worked With
Stephanie Brown, Dustin Fenemore
Feb 04, 2020 -

Northway Ford Lincoln responded

We sincerely apologize for this experience you have had.. We take your feedback seriously. Our Customer Service Team would like to have the opportunity to investigate this and have a Manager address your concerns. Please email reviews@carnationcanada.com and use reference number N-473 Thank you.

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