Northstar Ford Cochrane

Purchase of 2014 F-150 EcoBoost FX4 I was in the market for a new truck in the fall of 2014 and since we had bought a 2013 F 150 in Cochrane the previous year I chose to shop at Northsta I was in the market for a new truck in the fall of 2014 and since we had bought a 2013 F 150 in Cochrane the previous year I chose to shop at Northstar Ford - Cochrane. Randy Braun was very helpful and offered great insight to pros and cons of various models. He spent lots of time with me helping me to choose the right truck based on my wish list. Over the past twenty years I have visited and bought vehicles from various dealer ships and Northstar Ford - Cochrane has been the most pleasant experiences thanks to Randy. More

Good buying experience but tricked for financing The dealership and Randy Braun were very pleasant and cooperative to work with. I never felt pressured at any time during the dealing process. Great p The dealership and Randy Braun were very pleasant and cooperative to work with. I never felt pressured at any time during the dealing process. Great place or so I thought. I had agreed to do a form of the Fords flex payment plan but through a bank. A lump sum is paid at the beginning of each year and then monthly payments are lower. When the first payment was credited from my account, how surprised was I to find out that they had lumped my "lump sum" payment divisibly into my monthly payment. When I called to see about this, I was told that this is what I agreed to. NOT!!!!!! Will never buy from here again. More

Excellent Sales Person Randy Braun was a pleasure to deal with. We have purchased 3 vehicles from Northstar in the past few years, all with Randy. No pressure, down to earth Randy Braun was a pleasure to deal with. We have purchased 3 vehicles from Northstar in the past few years, all with Randy. No pressure, down to earth and even brought the test drive vehicle to my house on one occasion. We haven't been as impressed with the attitude of receptionists or finance department but Randy makes up for it. More

Sales We have dealt with this dealership since moving to Cochrane (purchasing two pickups. Randy was courteous and helpfull. He also keeps in touch withou We have dealt with this dealership since moving to Cochrane (purchasing two pickups. Randy was courteous and helpfull. He also keeps in touch without being annoying and we would definitely deal with him again. More

Truly Amazing I bought a 2015 XLT F150 from Randy Braun in August, the truck had to be special ordered from the factory because of the items that I wanted in the tr I bought a 2015 XLT F150 from Randy Braun in August, the truck had to be special ordered from the factory because of the items that I wanted in the truck and the color. Randy was very professional & easy to deal with. His understood what I wanted in a vehicle, he kept me updated monthly on the progress of the build & then when I might expect my truck to arrive. Over all it was a pleasure to deal with Randy, I would recommend him any day to be your salesman. Sandy Hutcheson More

Painless car buying with Randy Randy gave me what I wanted when I bought my car: no fuss, no muss, no BS. He was really good to work with. I'm pleased with the car too. Randy gave me what I wanted when I bought my car: no fuss, no muss, no BS. He was really good to work with. I'm pleased with the car too. More

Got the truck I wanted for the price I wanted Dealt with Randy and it was a good buying experience. He was knowledgeable and worked with me to get the truck/package I wanted for the price I was wi Dealt with Randy and it was a good buying experience. He was knowledgeable and worked with me to get the truck/package I wanted for the price I was willing to pay. More

Extremely knowledgeable and helpful My first purchase of a Ford for many years. Randy Braun was very knowledgeable, helpful and oh so patient when it came to the decision making; no pres My first purchase of a Ford for many years. Randy Braun was very knowledgeable, helpful and oh so patient when it came to the decision making; no pressure whatsoever. He explained everything about the vehicle, and the financing options. I love my Edge and am glad he steered me in the right direction! More

Vehicle Purchases I've purchase 4 vehicles through Northstar Ford(Cochrane) and dealing with Randy Braun has been nothing but awesome to deal with in every aspect of th I've purchase 4 vehicles through Northstar Ford(Cochrane) and dealing with Randy Braun has been nothing but awesome to deal with in every aspect of the sales end of things! Amanda and her team in the Service department have always dealt with and taken care of any issues or regular maintenance on all my vehicles! Great dealership to deal with in every aspect! More

Fair, friendly and honest We were treated professionally by both Randy & Brian. An error by Ford was pointed out by Randy and the service center made the exchange in less time We were treated professionally by both Randy & Brian. An error by Ford was pointed out by Randy and the service center made the exchange in less time than estimated-- good work! More