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Northgate Chevrolet Buick GMC Ltd - Service Centre

Edmonton, AB

3.8
57 Reviews

57 Reviews of Northgate Chevrolet Buick GMC Ltd - Service Centre

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June 21, 2024

Sean Maxim was my Service Advisor for my visit to Northgate on June 20, 2024. Sean has always looked after me and I appreciate his interest in my Corvette's Service Requirements. As always, Sean scor More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Maxim
May 20, 2024

Having recently bought a Chev product from another dealership, I decided to stop into the Northgate dealership to inquire about accessories and service. Chris Evans (parts advisor) was more than happ More

by Doug
Recommend Dealer
Yes
Employees Worked With
Chris Evans
January 24, 2024

I switched to Northgate from Saint Albert due to great service. The service provided by Shaun and Lee is top notch. I have four of my vehicles serviced at Northgate and my son just purchased a new RST Z71 More

by kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quick Lube Centre
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023

Reconsider bringing your vehicle here! I brought my Corvette to a dealership that I thought could service it seeing that they sold them. That was my first mistake. The second mistake was More

by RonL
Recommend Dealer
No
Employees Worked With
Service advisor
February 24, 2023

I had an oil change done on my Cadillac SRX on Dec 22, 2022. On the invoice, the tech entered the wrong vehicle year, the wrong licence plate number, and the wrong VIN. I wonder if he put in the right oi More

by Ram
Recommend Dealer
No
Employees Worked With
Quick Lube Centre
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Northgate Chevrolet Buick GMC Ltd responded

Hi Ram, I am sorry to hear about this. We would like to investigate this further. Can you call Trevor, our Service Manager, at 780-476-3371? He is aware of the review and is expecting your call. Thank you.

Feb 26, 2023 -

Ram responded

The work order is 327935 dated Dec. 30, 2022. Thank you for reaching out.

Mar 09, 2023 -

Ram responded

The Service Manager Trevor kindly addressed my issues by inspecting the vehicle and appropriately explaining the matters of concern with professional courtesy this morning. The right oil was put in and the leak of black fluid was from the muffler, which I did not know. It's a relief for me. I will recommend this dealer for service with a five-star rating and I will go back there myself. Thanks a bunch Trevor.

August 10, 2022

I'm another Sherwood Park resident that will be driving past the local guys to make the trek to Northgate. This dealership is well organized, friendly, and professional. Lee Kindret made my warranty servic More

by Jmacbeth1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Kindret
Aug 11, 2022 -

Northgate Chevrolet Buick GMC Ltd responded

Hello, we appreciate your excellent review. We are thrilled to hear that you had a quick and easy experience with our service department. Thank you for choosing Northgate Chevrolet Buick GMC!

March 08, 2022

We purchase both our vehicles from Northgate and have taken them there for servicing ever since. Corey T in the service department is amazing to deal with! Ask for him you will not be disappointed, frien More

by Charlene N
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Trudeau
Mar 10, 2022 -

Northgate Chevrolet Buick GMC Ltd responded

Hi Charlene. We are happy to hear that Corey has continued to provide exceptional service. Thank you for being a loyal Northgate Chevrolet Buick GMC customer!

October 18, 2021

Extremely dissatisfied with service departmentVery Extremely dissatisfied with service department Very dismissive and was told to contact GM myself Would not help to resolve a documented GM problem More

by Dbejcar
Friendliness
Recommend Dealer
No
Employees Worked With
Shawn MacDougall
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2021

Took my wife's Yukon for servicing to Northgate and won't be returning to our previous garage. Exceptional service and staff. Highly recommend them!! More

by thomasbottolfs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony, Dan, Tyler
Jun 15, 2021 -

Northgate Chevrolet Buick GMC Ltd responded

We would like to thank you for this amazing review, Thomas! Our team is dedicated to providing you and everyone else with only the best service there is to offer. It’s so nice to hear that our staff helped to make your experience such a positive one. Thank you for choosing Northgate Chevrolet Buick GMC!

June 04, 2021

I have recently starting taking my Yukon to Northgate for servicing and have had exceptional service. Tony and Dan have been very helpful. Tyler, the service manager is also great to deal with. Great company More

by lisabottolfs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Northgate Chevrolet Buick GMC Ltd responded

Hello, we appreciate the kind words and recommendation. The team at Northgate Chevrolet Buick GMC is thrilled to hear that Tony and Dan were able to give you the best service there is to offer. We look forward to assisting you again in the future!

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