Northgate Chevrolet Buick GMC Ltd

He is beast dealer i've ever met. I came from another country.It was my frist time to buy car in canada. That's why I check every single shop in AB I was really disappointed before me I came from another country.It was my frist time to buy car in canada. That's why I check every single shop in AB I was really disappointed before met him He is awsome and best More

Excellent customer service and no pressure I happened to send an email and Tony responded within 24 hours. Service on our new Equinox has been exceptional. I gave Tony what i was looking for I happened to send an email and Tony responded within 24 hours. Service on our new Equinox has been exceptional. I gave Tony what i was looking for in a new vehicle and he got back to me before the end of the day and took the time to do a video walk around of the vehicle i purchased. He spent the whole evening with us and answered a million questions my husband and i had. The service on the oil changes is excellent, my husband is in and out of the service center within a short time. Would recommend Tony Di Pietro and Northgate to friends and family in a heart beat!! Thanks again for helping us out with a major purchase Tony! More

Terrible service, no customer service skills. Took a vehicle in for some recalls and to have my keys reprogrammed. Dealership texts me saying the brand new battery I put in it an hour before it wa Took a vehicle in for some recalls and to have my keys reprogrammed. Dealership texts me saying the brand new battery I put in it an hour before it was towed to their dealership is dead. After texting back and forth for a few hours I eventually learn it is not dead. What? Make up your mind? They do the recalls but the vehicle still isn't starting. "Did you reprogram the key?" I ask. They reply with something about how my remote starter is broken and it's $300 to remove it. "That doesn't answer my question." Run around and then back to the $300 again. "Did you reprogram the key?" They reply with something vague about data communication. Then tell me they pushed my car outside, it's gonna need a tow, and I owe them $118 because they did extra work that I did not ask for. The car was brought to have recalls done, and keys reprogrammed. One step apparently hasn't been done, and apparently $118 worth of work was done to my car without my permission. You're a real winner, Dennis. More

Service work done A while ago I was having an oil change done on my 2 year old Cruz. The staff noticed that a seal was leaking and suggested that I book the vehicle in A while ago I was having an oil change done on my 2 year old Cruz. The staff noticed that a seal was leaking and suggested that I book the vehicle in to see the extent of the damage. I did bring the vehicle back and was told that it might be a couple of days to complete the work. June did a a great job of letting me know how the repair work was going, and updating me when parts had to be ordered resulting in a delay. As soon as June realized that the repair would take longer than anticipated she arranged a rental vehicle for me at no cost to me. During the week that my vehicle was in the shop June called several times to keep me updated. I often use the dealership for quick lube oil changes. During one oil change my son said I should ask about the charger connection not working. One of the service rep quickly diagnosed it as two burnt out fuses. I got the fuses at the parts department and the service rep replaced them for me. I was very grateful for the extra effort he put in; without charging me for his time or knowledge. More

They won't work on older cars. when I called I was told they do not work on vehicles older then the year 2000. I have never heard of such a response from a dealership. when I called I was told they do not work on vehicles older then the year 2000. I have never heard of such a response from a dealership. More

My last three vechicles have been chevrolet Mike Lowe has sold me two of my Chevrolet cars and has has been honest with me. His memory is fantastic. I feel quite satisfied with the service he ha Mike Lowe has sold me two of my Chevrolet cars and has has been honest with me. His memory is fantastic. I feel quite satisfied with the service he has provided. I would recommend him to even family.I would put the Cruse turbo diesel in a Equinox for perfect fit for me. More

vehicle in for recall. 2007 Pontiac Vibe Dan Saunders was looking after me and did a top notch job. A part had to be ordered and he kept me informed as to whether or not the part was in and Dan Saunders was looking after me and did a top notch job. A part had to be ordered and he kept me informed as to whether or not the part was in and let me know when it came in. He said that he would get a technician on it the following day. Great Service More

Excellent service Dan Saunders in Service Dept was a pleasure to speak with when problems with my GMC 2013 Terrain occurred.....even tho I had to leave my vehicle there Dan Saunders in Service Dept was a pleasure to speak with when problems with my GMC 2013 Terrain occurred.....even tho I had to leave my vehicle there as it wasn't drivable I was left with positive feeling that it would be looked at as soon as possible due to the fact I didn't have a appointment and was just a 'drive in' due to stalling issues. Dan called to update me when my vehicle would be inspected to find out what the problem was.....and received call earlier than expected to say my vehicle was ready to be picked up. Great experience which does not necessarily come with a vehicle when problems arise! More

FANTASTIC I could not of found a better Sales lot. I enjoy visiting with Sean Codner and end up buying a new car. He always seems to know what I want. Denis I could not of found a better Sales lot. I enjoy visiting with Sean Codner and end up buying a new car. He always seems to know what I want. Denis and June in Service..........I love them!!!! More

Impressive I wanted to say a big thank you to tony di pietro and Chelsea burgess. I traded my car in for a newer one. No pressure from tony, in what car I wanted I wanted to say a big thank you to tony di pietro and Chelsea burgess. I traded my car in for a newer one. No pressure from tony, in what car I wanted. Very knowledgable professional and great over all service is what these two people gave to us. They made sure we were satisfied when we left with the car that we are going to b happy with. Thanks tony and Chelsea u guys make a great team and we love u for what u gave to us... More