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Northgate Chevrolet Buick GMC Ltd

Edmonton, AB

4.1
612 Reviews
Serving Edmonton and Surrounding area for 50 years 1968-2018. Family owned and operated.
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13215 - 97 St NW

Edmonton, AB

T5E 4C7

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Showing 612 reviews

January 12, 2018

Great experience Everyone I dealt with while looking for a used vehicle treated me and my family with professionalism and respect. They truly wanted my experience to b More

by DiseaseFree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Archie Doonanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Smyth
Jan 12, 2018 -

Northgate Chevrolet Buick GMC Ltd responded

Thanks for choosing Northgate! Customer service is our #1 priority!

December 27, 2017

Oil Filter I brought my wife's car in for an oil change and the oil filter wasn't put on tight enough. The engine was down over a liter before I noticed it. I br More

by DIY always
Quality Of Work
Recommend Dealer
No
Employees Worked With
Quick Lube Centre
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2018 -

Northgate Chevrolet Buick GMC Ltd responded

Northgate Chevrolet Buick GMC Ltd said on 12-28-2017 11:37 AM (Private Message) Hi DIY always, I have not heard of this issue happening before at our location, so I would like to investigate this further to understand what happened and to avoid future mishaps. If you could email me your name, vehicle and contact info that would be fantastic. I want to make things right for you. Please accept our apologies. You can reach me at tonyd@northgategm.com or 780-886-0220. That is my direct cell phone number. I look forward to hearing back from you.

Jan 12, 2018 -

Northgate Chevrolet Buick GMC Ltd responded

Northgate Chevrolet Buick GMC Ltd said on 12-28-2017 11:37 AM (Private Message) Hi DIY always, I have not heard of this issue happening before at our location, so I would like to investigate this further to understand what happened and to avoid future mishaps. If you could email me your name, vehicle and contact info that would be fantastic. I want to make things right for you. Please accept our apologies. You can reach me at tonyd@northgategm.com or 780-886-0220. That is my direct cell phone number. I look forward to hearing back from you.

December 19, 2017

Great experience Our experience has been a very positive experience and would definitely recommend your dealership to others. The service was great and your sales peop More

by Emilie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Robbins
Dec 20, 2017 -

Northgate Chevrolet Buick GMC Ltd responded

Fantastic! Don't forget to tell your family and friends to mention your name. We have a referral program for our loyal customers!

December 14, 2017

Archie was amazing and answered all my questions. Archie was great. He was so helpful and asked questions on what I was looking for. I never felt rushed or like he was pushing me to buy More

by Dani1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Archie Doonanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2017 -

Northgate Chevrolet Buick GMC Ltd responded

Congratulations on your purchase! We are glad you had a good experience with us!

December 13, 2017

Book repair requirements When dropping off the vehicle for repair or service is less stressful when working with Jeff xxxxx the service advisor he very professional and knowle More

by Bob@northgate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff xxxxx
Dec 20, 2017 -

Northgate Chevrolet Buick GMC Ltd responded

Our service advisors truly care about your experience. Thanks for the review!

December 11, 2017

Very helpful Tyler was very helpful, explaining any questions I had. I would definitely recommend him to my friends and colleagues in the future. My experience was More

by Zahir.R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tyler Berger
Dec 11, 2017 -

Northgate Chevrolet Buick GMC Ltd responded

Thanks for the fantastic review!

December 11, 2017

Excellent Service Very helpful and honest. Great customer service. Vehicle was exactly as described The price offered was very good and Tony was great to deal with More

by Yukon17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Di Pietro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vas
Dec 11, 2017 -

Northgate Chevrolet Buick GMC Ltd responded

Thanks for the great review! We are glad you had an awesome experience.

December 11, 2017

Excellent service Our over all review of Northgate GM was that the sales person Jim McEwen was extremely helpful assisting us in purchasing a new truck. The whole atmos More

by William C Sinclair
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim McEwen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Dwmpsey
Dec 12, 2017 -

Northgate Chevrolet Buick GMC Ltd responded

Thanks for the fantastic review! We are a straightforward dealership with no documentation fees :)

December 11, 2017

Great service! Tyler was extremely helpful in my search for a new, used vehicle. He answered all my questions accurately and efficiently. He was willing to go above More

by AM19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Berger
Dec 12, 2017 -

Northgate Chevrolet Buick GMC Ltd responded

We are glad you had a great experience with us. Thanks for the review and tell your friends!

December 10, 2017

2017 Silverado High Country I put a lot of km’s on a truck in a year. I traded a High Country on this vehicle. Bob Robbins treated me pretty good through the process. I’m from More

by No
Recommend Dealer
Yes
Employees Worked With
Bob Robbins
Dec 11, 2017 -

Northgate Chevrolet Buick GMC Ltd responded

Thanks for making the trip from Southern Alberta! We appreciate your business!

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