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Northgate Chevrolet Buick GMC Ltd

Edmonton, AB

4.4
606 Reviews
Serving Edmonton and Surrounding area for 50 years 1968-2018. Family owned and operated.
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13215 - 97 St NW

Edmonton, AB

T5E 4C7

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Showing 606 reviews

February 08, 2018

Great Service Amanda and the fine folks at Northgate Chevrolet were great to deal with when we were looking for a new vehicle. They made the experience relaxed and More

by Acadiadrvr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Patrick, Josh Welter
Feb 23, 2018 -

Northgate Chevrolet Buick GMC Ltd responded

Stress free is what we are all about! Congrats!

February 05, 2018

Great Experience Super professional and friendly, drove away super pleased with the whole experience and purchase. Didn’t feel pressured at all and on my second visit, More

by Silverado17
Recommend Dealer
Yes
Employees Worked With
Archie Doonanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2018 -

Northgate Chevrolet Buick GMC Ltd responded

Congrats on your new truck! Our Autoplex is our best friend on those cold days!

January 31, 2018

Highly Recomend (Jim McEwen) and all the staff at Northgate I found my overall buying experience to be a very pleasant one. Jim was very prompt and knowledgeable when answering all my questions. His zero pressu More

by vaate152
Price
Recommend Dealer
Yes
Employees Worked With
Jim McEwen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2018 -

Northgate Chevrolet Buick GMC Ltd responded

Thanks for the great review! Jim always takes great care of his customers!

January 31, 2018

Overall good I came from out of town and the vehicle wasn’t ready for me when I arrived, so I had to wait around for a little while which was a bit frustrating as More

by Chevroletowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim McEwen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2018 -

Northgate Chevrolet Buick GMC Ltd responded

Thanks for the review! And sorry for the wait... sometimes glitches can happen but we always do our best to make it right :)

January 12, 2018

Great experience Everyone I dealt with while looking for a used vehicle treated me and my family with professionalism and respect. They truly wanted my experience to b More

by DiseaseFree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Archie Doonanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Smyth
Jan 12, 2018 -

Northgate Chevrolet Buick GMC Ltd responded

Thanks for choosing Northgate! Customer service is our #1 priority!

December 27, 2017

Oil Filter I brought my wife's car in for an oil change and the oil filter wasn't put on tight enough. The engine was down over a liter before I noticed it. I br More

by DIY always
Quality Of Work
Recommend Dealer
No
Employees Worked With
Quick Lube Centre
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2018 -

Northgate Chevrolet Buick GMC Ltd responded

Northgate Chevrolet Buick GMC Ltd said on 12-28-2017 11:37 AM (Private Message) Hi DIY always, I have not heard of this issue happening before at our location, so I would like to investigate this further to understand what happened and to avoid future mishaps. If you could email me your name, vehicle and contact info that would be fantastic. I want to make things right for you. Please accept our apologies. You can reach me at tonyd@northgategm.com or 780-886-0220. That is my direct cell phone number. I look forward to hearing back from you.

Jan 12, 2018 -

Northgate Chevrolet Buick GMC Ltd responded

Northgate Chevrolet Buick GMC Ltd said on 12-28-2017 11:37 AM (Private Message) Hi DIY always, I have not heard of this issue happening before at our location, so I would like to investigate this further to understand what happened and to avoid future mishaps. If you could email me your name, vehicle and contact info that would be fantastic. I want to make things right for you. Please accept our apologies. You can reach me at tonyd@northgategm.com or 780-886-0220. That is my direct cell phone number. I look forward to hearing back from you.

December 19, 2017

Great experience Our experience has been a very positive experience and would definitely recommend your dealership to others. The service was great and your sales peop More

by Emilie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Robbins
Dec 20, 2017 -

Northgate Chevrolet Buick GMC Ltd responded

Fantastic! Don't forget to tell your family and friends to mention your name. We have a referral program for our loyal customers!

December 14, 2017

Archie was amazing and answered all my questions. Archie was great. He was so helpful and asked questions on what I was looking for. I never felt rushed or like he was pushing me to buy More

by Dani1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Archie Doonanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2017 -

Northgate Chevrolet Buick GMC Ltd responded

Congratulations on your purchase! We are glad you had a good experience with us!

December 13, 2017

Book repair requirements When dropping off the vehicle for repair or service is less stressful when working with Jeff xxxxx the service advisor he very professional and knowle More

by Bob@northgate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff xxxxx
Dec 20, 2017 -

Northgate Chevrolet Buick GMC Ltd responded

Our service advisors truly care about your experience. Thanks for the review!

December 11, 2017

Very helpful Tyler was very helpful, explaining any questions I had. I would definitely recommend him to my friends and colleagues in the future. My experience was More

by Zahir.R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tyler Berger
Dec 11, 2017 -

Northgate Chevrolet Buick GMC Ltd responded

Thanks for the fantastic review!

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