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Northgate Chevrolet Buick GMC Ltd
Edmonton, AB
612 Reviews
Serving Edmonton and Surrounding area for 50 years 1968-2018. Family owned and operated.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 612 reviews
February 24, 2023
I had an oil change done on my Cadillac SRX on Dec 22, 2022. On the invoice, the tech entered the wrong vehicle year, the wrong licence plate number, and the wrong VIN. I wonder if he put in the right oi 2022. On the invoice, the tech entered the wrong vehicle year, the wrong licence plate number, and the wrong VIN. I wonder if he put in the right oil. The oil leaks from the pan. I was disappointed with the service. More
by Ram
Employees Worked With
February 05, 2023
Liars - just a lot of promises. The level of communication is zero, in other words, it was not there at all. The level of communication is zero, in other words, it was not there at all. More
by Raimondas Vadeika
Employees Worked With
February 02, 2023
This was my second truck bought at this dealership. They have been good to me both times They have been good to me both times More
by Alex
January 21, 2023
It was nice to get my new truck here, but honestly I didn’t get my total satisfaction when it comes to the truck i choose on your website. I expected that i may get the same appearance that i choose ins didn’t get my total satisfaction when it comes to the truck i choose on your website. I expected that i may get the same appearance that i choose instead they give the different one. I was saying about the tailgate in X31 package you have a tailgate with step. Even my spouse was not happy with that because we expect the other one. You may say that is the small things but that is my choice that I didn’t get. Since we drive 3hrs to get there I don’t want to wait that’s why i dont have the choice just to drive that. More
by mike_ocampo30
Employees Worked With
January 18, 2023
Frank was great in sales. No issues . Only issue was the coffee maker was broken. I will be back again. No issues . Only issue was the coffee maker was broken. I will be back again. More
by Moose
December 19, 2022
Frank Romano went over and above to first find me the truck I wanted and make the purchasing experience easy and painless. Karen in the finance department was equally helpful and pleasant. The only co truck I wanted and make the purchasing experience easy and painless. Karen in the finance department was equally helpful and pleasant. The only complaint I have is the truck is incomplete it is missing the cab rock bars on the base of the cab. I will recommend any and everyone looking for GMC or Chev product to Frank for sure. More
by knetter
December 12, 2022
When I compare my previous experience with car dealerships, I would defiantly admit Northgate Chev is the best so far and I'm happy that I bought my SUV from them. My salesperson was Frank Romano dealerships, I would defiantly admit Northgate Chev is the best so far and I'm happy that I bought my SUV from them. My salesperson was Frank Romano, he was very helpful even that I was very picky with what I want for a vehicle. I do want to thank him and thank Ivor Potter from Finance for good customer service they have both provided. Overall, I'm satisfied, and I would defiantly recommend this dealership and the staff. More
by Basel Mansour
November 07, 2022
Friendly staff. Quick service and correspondence. Nice clean facility. No pressure sales team. Good overall experience. Quick service and correspondence. Nice clean facility. No pressure sales team. Good overall experience. More
by alex.mikler
September 30, 2022
Big thanks for Frank and the Northgate dealer! He helped me to find exactly truck(2022 Sierra with MAX Tow) I would like to buy during this creasy shortage time period. Great customer services, an He helped me to find exactly truck(2022 Sierra with MAX Tow) I would like to buy during this creasy shortage time period. Great customer services, and I have no hesitate to recommend to my friends who would like to buy a new truck. More
by Tommy Li
September 29, 2022
Dropped by on Tuesday to check out a used Sierra Denali (stock: U5882). Was met by salesman “Mo” (Moe?) at the front door. Mo tried finding the truck but came back a while later, stating, “Sorry, one of th (stock: U5882). Was met by salesman “Mo” (Moe?) at the front door. Mo tried finding the truck but came back a while later, stating, “Sorry, one of the ‘big bosses’ took it out of stock and home for a bit and is using it” for what I assume to be leisure. Is this a common practice? Taking product off the floor and using it personally, racking up more mileage? Anyway, wasted my time, wasted Mo’s time and ultimately brought up some questions about the practices in terms of vehicles at this dealership. Mo was rude afterward, trying to get me to look at another vehicle after I stated I’d probably return after a few days. When I went to shake his hand and refused to give my phone number to him, he replied with “Yeah, whatever”. Not sure if I want to come back. Whoever owns the dealership should have a talk with whoever took the truck out that day or for the weekend. Pretty low to use things intended for sale for your own pleasure and then returning it to the lot. More
by Angry76
Employees Worked With
Mo/Moe
