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Northgate Chevrolet Buick GMC Ltd

Edmonton, AB

4.4
606 Reviews
Serving Edmonton and Surrounding area for 50 years 1968-2018. Family owned and operated.
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13215 - 97 St NW

Edmonton, AB

T5E 4C7

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Showing 606 reviews

March 28, 2018

Amazing! Extremely friendly customer service.Archie was amazing, friendly and patient with my vehicle purchase and I must mention that no pushy sales just hone More

by Marimari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Archie Doonanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2018 -

Northgate Chevrolet Buick GMC Ltd responded

Congrats on your Cruze! They are great cars!

March 17, 2018

Great buying experience Our experience at Northgate was great! Our interactions with the sales team made buying our vehicle enjoyable. Bob (from Sales) was very accommodatin More

by Blane & Erin
Recommend Dealer
Yes
Employees Worked With
Bob Robbins
Apr 05, 2018 -

Northgate Chevrolet Buick GMC Ltd responded

We welcome folks from all over the country! Congrats on your purchase!

March 17, 2018

Best experience This was my first time buying a vehicle through a dealer and I was treated like gold. The customer service is beyond nice and willing to work with you More

by Ryanmoore06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Di Pietro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2018 -

Northgate Chevrolet Buick GMC Ltd responded

Thanks for the kind words! We try our best :)

March 15, 2018

Mike is our "go to" at Northgate Mike is our "go to" when we travel from Calgary to shop new vehicles in Edmonton. We have purchased 3 Northgate Inventory Vehicles and have referred 3 More

by SSN@YYC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Proulx
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe R.
Apr 05, 2018 -

Northgate Chevrolet Buick GMC Ltd responded

Thanks for making the trip! We appreciate your business!

March 13, 2018

Poor customer service experience We had disagreements over the negotiated price. Sales representative had a very quick temper when faced with the situation and felt offended too quick More

by Buyers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tony Di Pietro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Jewer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2018 -

Northgate Chevrolet Buick GMC Ltd responded

Hi Cosmin, we are sorry you feel you had a bad experience. However, the facts are we had a negotiated deal 3 times, but you decided to change the deal all 3 times. We did our best to meet your criteria, but when you came to pick up the vehicle, your request for a set of free tires was more than what we could offer... especially since the deal was already negotiated. And it was not your request that upset our salesperson. We have customers trying to get the best bang for their buck all the time. It was the fact that you continuously insulted him with poor language. In an attempt to “save the deal” we offered to honor the original deal with a different salesperson, yet it was not good enough and you asked for even more. We are sorry we could not earn your business this time around, but we are always open to helping in the future. Congratulations on your purchase.

March 13, 2018

willing to work out a great deal My experience with Northgate was great. Both the sales consultant (Candace) and the manager (Jeff)were great to deal with as they were not pushy but w More

by real person stephan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis smyth, Candace Myers, Jeff Bills
Apr 05, 2018 -

Northgate Chevrolet Buick GMC Ltd responded

Thanks for the great review!

February 23, 2018

Out of town client As a first time out of town customer my experience was awesome , All of the negotiations were done buy email and Tony was very prompt in returning the More

by mybigdiesel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Di Pietro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2018 -

Northgate Chevrolet Buick GMC Ltd responded

Thanks for coming in from Manitoba! Enjoy your new diesel!

February 22, 2018

I would highly recomend. Dealership and Candance Myers. Thank you Candace Myers for everything that you did for us . We have no doubt about your abilities because we have not only seen it with our own ey More

by IreneW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Candace Myers
February 20, 2018

excellent service Bill took me straight to the vehicle that I enquired about, and was able to answer all my questions. He understood my experiences with past dealersh More

by mazda3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Zukowsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : vas galanopoulos
Feb 23, 2018 -

Northgate Chevrolet Buick GMC Ltd responded

Thanks for the wonderfull review and congratulations on your Mazda 3!

February 14, 2018

Fast and helpful Archie was very helpful with providing the information we needed as we moved toward a vehicle purchase. Once the deal was made, Northgate looked after More

by rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Archie Doonanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vas Galanopoulos
Feb 23, 2018 -

Northgate Chevrolet Buick GMC Ltd responded

Thanks for the review. We are straight shooters here!

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