Northgate Chevrolet Buick GMC Ltd

The dealership seems to me friendly and the sales people are not pushy when it comes to looking at vehicles on the floor. This is the second vehicle that I have purchased for Northgate GM, in both times the are not pushy when it comes to looking at vehicles on the floor. This is the second vehicle that I have purchased for Northgate GM, in both times the sales people were very helpful and answered all my questions and there was no pressure to purchase a vehicle. More

I’ve had my new truck in for warranty work and it’s been there for 3 months now. I have spoken with the service manager 1 time (Lee, I think was his name) at that was approximately 6 weeks after dropping m there for 3 months now. I have spoken with the service manager 1 time (Lee, I think was his name) at that was approximately 6 weeks after dropping my truck off and also it was when he told me the part would be in. He then told me it would be another 2 weeks, so, I call back in 2 weeks. I have tried to get a hold of him 3 times, leaving messages and a voicemail asking for an update, sadly, no response. That is why I’m leaving this poor review and it’s directed right at the service manager. A little more to the story and I can tell you that we have purchased 10 company vehicles from this dealership and that will be the last ones we buy from Chevrolet period. I have had a meeting with my fellow managers and we have all agreed that we will buy FORD as we replace our fleet. Way to go Lee, thanks for nothing, especially being ignored, keep up the good work More

scam artists sold me a truck with a broken engine and will not help out in any way they knew about it and were able to hide it till i got it home dont buy from this dealer -50 will not help out in any way they knew about it and were able to hide it till i got it home dont buy from this dealer -50 More

I had a good experience at Northgate. Easy and fast! I would recommend seeing Frank! Easy and fast! I would recommend seeing Frank! More

My 85 yr old Mom took her Enclave here when her liftgate wouldn't close with the fob or pad. The tech scanned it and said it required a "liftgate actuator". She was given a $1062.69 quote and $93.98 for th wouldn't close with the fob or pad. The tech scanned it and said it required a "liftgate actuator". She was given a $1062.69 quote and $93.98 for the diagnosis. My Mom called me and I said I would see what I could do. I'm not a tech, so I did the You Tube search and found 3 possible problems to check before spending that amount of money. The fuse, the toggle switch by the socket for the phone charger and to "insert the key in the ignition, turn it to it's second location so the dash lights up.(not start). Then press and hold fob liftgate button for 5 seconds. Now the liftgate opens and closes with the fob and pad. The fob and actuator are reset! I called and talked with Service Advisor "Lee Kindret" requesting a refund for $93.98 for the diagnostic charge and subsequent misdiagnosis. He told me I would have to talk with "Richard McKoryk" the Service Manager. When Richard returned from holidays, he finally called back and said that my Mom wouldn't get a refund because they did a scan. I said it was misdiagnosed!! I told him I did a You Tube fix that cost Zero dollars and it's working again without having to pay $1062.20. I believe the service department went for the easy mark, my 85 yr old mom and tried to charge for parts and service that wasn't required! Richard McKoryk got angry with my accusation, but in the end it was a You Tube Mechanic that fixed the liftgate problem and save my Mom over $1000. More

I bought a Z06 from Northghate and what a gong show imo, I was presserured by Cody and the management is aware. Also they are so greedy that they never applied my 5k deposit to price of vehicle... Still wai I was presserured by Cody and the management is aware. Also they are so greedy that they never applied my 5k deposit to price of vehicle... Still waiting for it... Tony Salesman was awesome,but his hands are tied by the Greed of the managers... Hopefully they get their act together. Also some nicks and scratches on 200K car. Front screens not properly installed. etc... Not really impressed so far with myexperience... Becareful out there as Salesmanship from the 90's is back...... More

Service department attempted to coerce my wife into $745 of service that was not required. New battery $454. The battery was later tested and found to be fine. A new battery retail is < $200. Filter repl of service that was not required. New battery $454. The battery was later tested and found to be fine. A new battery retail is < $200. Filter replacement(2) $96 - filters were replaced in May and is still easily usable. Wipers and sensor $195 - our vehicle does not have that sensor. New blades retail at $50 Service manager stated "we only suggest service". The service technician clearly stated her vehicle needed those items, which was an outright lie. More

Frank was great salesman to deal with, was very thorough. Got us what we wanted and we would definitely purchase another vehicle in the future from Northgate. Got us what we wanted and we would definitely purchase another vehicle in the future from Northgate. More

Had the pleasure of dealing with Steve Duff and his crew. Super straight forward, no gimmicks, to the point but patient! They even delivered my new truck to the office with everything detailed top to bot Super straight forward, no gimmicks, to the point but patient! They even delivered my new truck to the office with everything detailed top to bottom looking FRESH. Thank You for the awesome service !!!! More

I had a great experience with Frank and Karen at Northgate GMC! Helpful, kind and knowledgeable, without ever being pushy or harassing while I was still making my car buying decision. Would 100% rec Northgate GMC! Helpful, kind and knowledgeable, without ever being pushy or harassing while I was still making my car buying decision. Would 100% recommend again. More