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North York Chrysler Jeep Dodge Ram Fiat

Thornhill, ON

3.4
1,109 Reviews

7200 Yonge St

Thornhill, ON

L4J 1V8

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1,109 Reviews of North York Chrysler Jeep Dodge Ram Fiat

September 05, 2014

Excellent Buying Experience My wife and I went to see SUV options and ended meeting Sam Akhavan. He was very pleasant and helpful, spending the time with us to understand our ne More

by AJ2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Akhavan
September 04, 2014

good experience at your dealership Yasir was a very friendly and helpful. He had all the answers to the questions I asked him about the vehicle I was gonna purchase. I would recomend hi More

by jesse kostman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
yasir
September 04, 2014

PLEASANT EXPRIENCE OF CAR SHOPPING I WAS IN THE MARKET FOR A CAR AFTER CHEKING OUT DIFFERENT DEALERSHIPS WENT TO NORTHYORK CHRYSLER ON YONGE ST THE SALES PERSON SAM AKHAVAN WAS HELPING More

by BOBBYMEHRAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SAM AKHAVAN
September 04, 2014

greatly appreciated I came in to buy a 30th anniversary and Sam Akhavan showed us the exact one that we were looking for. We greatly appreciated his enthusiasm and were More

by john785
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Akhavan
September 04, 2014

My experience with North York Chrysler When I first walked in I was greeted by Yasir Khan. He was very helpful, patient and thorough to help me find my truck. His knowledge on the truck was More

by JeffreyYuen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yasir Khan
September 03, 2014

Wrangler sport I have been shopping for a wrangler sport 2 door for a couple of weeks. All dealerships said I would have to factory order a 2015. Called Tyler and t More

by Getstuck14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler stievenart
September 03, 2014

very satisfied with my services I am very satisfied for choosing to buy from you because i had a great help from sam akhavan. He helped me choose a good car that i could afford! he w More

by Kavaktoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
sam akhavan
September 03, 2014

Stress free purchase Walked into our local dodge dealer looking for caravans and ran into Tyler. Explained all options needed and he narrowed it down to best "bang for my More

by Trek476
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler
September 03, 2014

dedicated to selling cars! I came in on a sold vehicle. Tyler and I went through bmw selection. Test drove 4 vehicles. Did not feel pressured into my purchase. Will be back next More

by silentrider
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
tyler
September 03, 2014

Worst experience i have ever had in customer service Came from 2 hours away to buy a vehicle, set up the deal, and got everything ready. they were extremely great to deal with and polite, signed all the More

by thejeep87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Hoecht
Jan 27, 2015 -

North York Chrysler Jeep Dodge Ram Fiat responded

North York Chrysler Jeep Dodge Ram Fiat said on 09/10/2014 06:47 PM Hello dear valued customer, This is Roham Jamali, the project director at North York Chrysler. We take immense initiative and pride in being one of the best in business through excellence in customer service, 100% transparency in transactions and carrying the best valued proposition for every customerr. We are truly sorry that your experience has been less than satisfactory and would love to do anything in our power to make it up to you. I have personally looked into every detail of this transaction to help shed some light on what could have gone wrong. From what i can see in records ( phone calls and emails), the vehicle was picked up by a driver on the set delivery date. It has been noted in the system that the delivery was delayed due to absence of water thanks to city main breakdown and repairs. I am sorry for the delay and any inconvenience that it may have caused you. I would like to compensate you with a gas card for your troubles and would ask if you could contact me so that i may do so. The vehicle itself did not come with wheel locks and nothing is added or removed from vehicles unless options are purchased and added after sale. It was explained to the lady who viewed the vehicle that there are no tire sensors with the provided tires that came with the vehicle. Unfortunately, vehicles breakdown all the time both brand new and pre-owned. We do back every vehicle we sale with a 36 day warranty for anything safety related issues. Please let me know whom you spoke to that suggested you would be on your own with any issues and i will hold them accountable. Please feel free to contact me so that we could further discuss the matter. Your satisfaction is our #1 Priority and i would appreciate a chance to make things right. Best of regards, Roham Jamali Project Director at North York Chrysler Jeep Dodge Ram Fiat Phone 905 881-5002 Ext 3704 Email: roham.jamali@northyorkchrysler.com

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