North York Chrysler Jeep Dodge Ram Fiat
Thornhill, ON
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1,109 Reviews of North York Chrysler Jeep Dodge Ram Fiat
Quick oil change Quick but thorough service through the fast lane. oil change and tire rotation was done in under an hour and theres even a waiting area where you can Quick but thorough service through the fast lane. oil change and tire rotation was done in under an hour and theres even a waiting area where you can watch your car being worked on. More
Roadside Assistance Towed In My van got towed in to North York by Chrysler roadside assistance after my tire went flat. The mechanics here found the problem and helped replace my My van got towed in to North York by Chrysler roadside assistance after my tire went flat. The mechanics here found the problem and helped replace my tire. More
Recall Experience Booked an appointment for a recall on my 2012 Dodge Journey. Other dealers had a 2 month wait, North York took me in a week. Recall went smooth, compl Booked an appointment for a recall on my 2012 Dodge Journey. Other dealers had a 2 month wait, North York took me in a week. Recall went smooth, complimentary vehicle inspection was pleasantly unexpected. Would definitely recommend. More
Excellent Followup Visit After a bit of a wait parts finally arrived and I was booked in. Dropped off my car with my service advisor and was shuttled to work. Vehicle was done After a bit of a wait parts finally arrived and I was booked in. Dropped off my car with my service advisor and was shuttled to work. Vehicle was done on time and I was updated regularly. More
Excellent Service I have been using North York Chrysler for over 25 years for both Sales and Service and they have always gone the extra distance for me. Whether it has I have been using North York Chrysler for over 25 years for both Sales and Service and they have always gone the extra distance for me. Whether it has been for my Fiat Chrysler or other brands I have used their Service dept. for my vehicles and have always had the same problem free excellent service. They have very good and knowledgeable staff/team always ready to make sure we the customer have a good experience. Give them a try... More
Repair of my Alfa Romeo Hit a curb and wrecked my front wheel. They did a fantastic job taking care of the vehicle and returned it in perfect condition (I couldn't tell the d Hit a curb and wrecked my front wheel. They did a fantastic job taking care of the vehicle and returned it in perfect condition (I couldn't tell the difference). They gave a fair and pretty accurate estimate and did a good job communicating with me while I waited. Ultimately it didn't take too long and they even took pictures of the work as they were doing it. I like these guys and strongly recommend them. More
bad service Took my Ram 1500 to this dealer for an oil change, had been going there for the past few oil changes. Was told that an OLF with tire rotation was abou Took my Ram 1500 to this dealer for an oil change, had been going there for the past few oil changes. Was told that an OLF with tire rotation was about $160.00. I responded that Mopar had a special on for $89.95. After showing them the special on my phone they agreed to the price. When I told them I had a coupon from Mopar for $25 off a synthetic oil they basically refused it, and had a greatly inflated price for synthetic oil. In the end I agreed for them to use their standard oil. When I got the bill their standard oil is not Pennzoil or Mopar but something called Big Red Oil. This oil does not meet Chrysler Spec. MS-6395 which is recommended for Chrysler vehicles. The service manger lied to my face and told me this had been the standard oil for the past few years, I had never received it before. I will never set foot in this dealer again and would suggest anyone that does do so with a great deal of caution. More
Recent Purchase My overall experience with this company was quite pleasant. The sales person Bruce was more than exceptional. He was honest and didn't pressure me i My overall experience with this company was quite pleasant. The sales person Bruce was more than exceptional. He was honest and didn't pressure me into buying. He treated me and my family very well and I have no complaints there. When I picked up my vehicle Arian was more than helpful, professional and just a real nice guy. My only complaint with this company is their business model. If you want to buy, you are forced into financing at 7% and a finance fee. However once you work the fee into the price the vehicle was still well below the average market price. More
Unscrupulous Misrepresentation of Mileage This dealership sold us a car where they under-reported true mileage by over 100,000km (major falsehood) and falsely advertised bluetooth (lesser fals This dealership sold us a car where they under-reported true mileage by over 100,000km (major falsehood) and falsely advertised bluetooth (lesser falsehood). . Whether this was a lapse of ethics, competence or both is unclear - but this incident cost us much time, money, and angst. After the ordeal in dealing with them, I would not recommend them to my worst enemy. Out experience shows you can't take anything at face value in dealing with them. Consumer beware! More
Great first experience with this dealership. Staff are knowledgeable and friendly. Would definitely recommend their drive through oil changes. Always quick first experience with this dealership. Staff are knowledgeable and friendly. Would definitely recommend their drive through oil changes. Always quick and professional. Thanks John! More