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North York Chrysler Jeep Dodge Ram Fiat
Thornhill, ON
1,109 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,109 Reviews of North York Chrysler Jeep Dodge Ram Fiat
January 25, 2014
After extensive searching for a used $35000 VW I was pleased to see North York Chrysler had the car I was looking for offered at a reasonable price in comparison to other cars both for sale by owners an pleased to see North York Chrysler had the car I was looking for offered at a reasonable price in comparison to other cars both for sale by owners and other dealerships. My wife and I made an appointment to view the car on a Friday evening driving from Oakville to the dealership located on young street ,north of Steels ave. left a message with John Paul that we would be running late as traffic was a nightmare. Upon arrival at the dealership I was greeted by J P with a rather snotty what do you expect "it's Toronto" to the traffic issue and my late arrival. at this point it was close about 35min to the dealerships official closing time 6pm,and I felt a little resistance in terms of going for a test drive.JP wet what I guess would be the mangers booth returned and said "before we go I want to show you a few things, so we are absolutely clear " he proceeded to show me his online listing of the vehicle again then the carfax report, at this point I stopped him as I had done quite a bit of research regarding this car I was able to tell him where and when it was purchased the maintenance history etc. all information he was not able to provide me! Then to a simple question like when did the dealership purchase the car he replied " oh ,I don't know that" !? Weird ! I thought and then I got from him " and lets just be clear the price is the price so unless you agree to paying full list, there is no reason for me to show you the vehicle, so do you agree !?" 2 seconds of stunned silence from me and I told my wife it's time to leave !!!! The worst experience at a car dealership ever!!!! A rude arrogant snotty salesperson with half the information on what he is selling,if you are going to have that kind of attitude you better make sure you have all the answers and more information than a customer,not just the fact sheet the dealership provides you. Guess that that may work with some people but not informed customers.Oh before I forget I was told that the owner sets the price on all vehicles and that they are more than competitive,well I beg to differ but I guess you hear that from most dealerships anyway. Last but not least is that I probably would have purchased the the car at the asking price if my wife would have liked the ride !!! Pretty sure she would have,but they must sell allot of cars they don't need my $35000.00 cash. One more thing I figured out that they must have bought the car in October sometime as the 1 yr. lease from VW was up in September, so it's been sitting on their lot for 3 months.thats for you John Paul just in case your next customer wants to know!!! More
by DiggerDigger
Employees Worked With
John Paul
December 20, 2013
Randy sold me a new Grand Caravan at this dealership 2 weeks ago and I was very pleased with the overall experience. I have bought several vehicles in the last 20 years and usually dread the haggling and weeks ago and I was very pleased with the overall experience. I have bought several vehicles in the last 20 years and usually dread the haggling and always feeling like I didn't get as good a deal as I should have. This buy was refreshing for my wife and I in that we dealt with a very pleasant and straightforward young man. Randy gave us a feeling that he was really trying to understand what we wanted in the van and laid out all the pricing and options in a very clear manner. He has a very personable demeanor and made the whole process easy -from the test drive to the ironing out of the details. He even followed up a few days ago to ask me how we were enjoying the van. I highly recommend this dealership and Randy as a salesperson. More
by jharalamp
Employees Worked With
Randy Cho-Chak-Wing
December 19, 2013
Had a great experience at this dealership. Randy was very helpful and knowledgable. Got a good trade-in for my car and bought a used at a reasonable cost. Would go back for my next car. helpful and knowledgable. Got a good trade-in for my car and bought a used at a reasonable cost. Would go back for my next car. More
by k1036
Employees Worked With
Randy Cho
December 17, 2013
Overall my experience was very good. Randy was very responsive and patient and never hesitated to make sure that all of my concerns were dealt with. I have a busy schedule and Randy always made sure responsive and patient and never hesitated to make sure that all of my concerns were dealt with. I have a busy schedule and Randy always made sure that he was able to manage around my schedule. The staff at North York Chrysler were always very friendly and not pushy at all. I would recommend them if you are looking for your next new or used vehicle. More
by trazz
Employees Worked With
Randy Cho
December 11, 2013
I had been looking at BMW 328s for about 3 weeks and I always noticed North York Chrysler popping up on autotrader. So I thought id go c what they have in person. A manager named ash greatered me in always noticed North York Chrysler popping up on autotrader. So I thought id go c what they have in person. A manager named ash greatered me introduced me to a salesmen named John paul. He seemed quite at the start but once he pulled up a bmw he jus wouldn't stop talking about the features. He was very informed with his inventory. This was very impressive because I had just come from a bmw dealership and jp's knowledge was on par with bmw. I was upset a tad with fact that my vehicle had very little gas when picking up the vehicle but supposedly if they don't charge gas they don't put gas in :$. I would recommend North York Chrysler for anyone looking for a good and hassle free car buying experience. More
by Carol ester
Employees Worked With
John Paul
December 11, 2013
Back in November we purchased 2 Vehicles from North York Chrysler. We were helped out by Roham. He is extremely professional, friendly, and honest. We were very happy by the high level of customer service p Chrysler. We were helped out by Roham. He is extremely professional, friendly, and honest. We were very happy by the high level of customer service provided to us by Roham and the entire staff. He delivered on all his promises and we are very happy with both our vehicles so far. I would definitely recommend this dealer to other people looking to have a hassle free vehicle purchase. We bought a BMW X5, and a Dodge Grand Caravan, both used. We compared everywhere and got the best deal with Roham and North York Chrysler. More
by eddie29
Employees Worked With
Roham Jamali
December 09, 2013
I came into the dealership looking for a brand new jeep wrangler and I was immediately greeted by a friendly sales associate. John Paul was really polite and really made the whole visit very enjoyable. I w wrangler and I was immediately greeted by a friendly sales associate. John Paul was really polite and really made the whole visit very enjoyable. I was in there for about 2 hours and John Paul was very attentive to what I actually wanted, which is something that's not always easily found. While the car was a little bit out of budget, the friendly service and professional recommendation made it a slightly easier decision to make. More
by mjansen3
Employees Worked With
John Paul
December 02, 2013
We drove 600 kilometres to purchase a new Ram pickup truck, we were very pleased with the service, professionalism and friendliness found at North York Chrysler. Our salesman, Manjinder Benipal was ve truck, we were very pleased with the service, professionalism and friendliness found at North York Chrysler. Our salesman, Manjinder Benipal was very courteous, friendly and professional, he ensured the pickup truck was ready upon our arrival. We could not of asked for a better experience, thank you North York Chrysler. We will definitely return to purchase another pickup truck in the future. Thanks again Manji More
by Miquelclaveau11
Employees Worked With
Manjinder Benipal
November 27, 2013
I bought a BMW X5 with the top sales Ken Zhang last week. He is the best in car business I have ever met. He knows all I want to know but other sales cannot answer all my questions. He chose the best deal fo He is the best in car business I have ever met. He knows all I want to know but other sales cannot answer all my questions. He chose the best deal for me which is lower Km and cheaper. This car is awesome and like new. Only 1000 km but with a used car price. Hope all of others can get this VIP service. More
by Xubin
Employees Worked With
KEN ZHANG
November 25, 2013
I have visited this place on Saturday. I told sales person that I am willing to by a new car on following Monday, maximum Tuesday (and it is not a cheap one, the price for one I want is around $40.000) person that I am willing to by a new car on following Monday, maximum Tuesday (and it is not a cheap one, the price for one I want is around $40.000). I spent 1.5 hours in this place and finally sales person even did not give me a price!!! When I asked why he can not give me a price he asked for manager and manager told me that they are to busy!!! One more thing, i wanted to trade-in my 2009 Dodge Grand Caravan (there is no issue on it), and they offered $500.00 (five hundred dollars) for my vehicle!!! Guy's, I am going to by a new car today, but definitely not in this place! More
by LeonGL
Employees Worked With
John
