North Bay Toyota

Love my new Highlander It was time for a new vehicle, and I was looking at a RAV4, but it soon became apparent I needed something bigger. I had to go over my budget, but go It was time for a new vehicle, and I was looking at a RAV4, but it soon became apparent I needed something bigger. I had to go over my budget, but got an amazing new 7 passenger AWD Highlander and couldn't be happier. Paul made things happen, and Leo was outstanding in his service, from going through the multitude of features on the vehicle to driving it out to my house in the country after work on a stormy winter night. Lori was also terrific in getting my lease done and put to bed on the same day I decided to purchase the vehicle. I recently also had them do some work on my Cadillac, and Keith and his team were also great to deal with, finding and fixing a problem that had been bugging me for a while but no one else seemed to be able to fix. I would highly recommend North Bay Toyota all around. More

Fantastic service, excellent experience all round Leo was super helpful! He spent quite a bit of time with me answering questions and providing options. I love my Toyota purchase and look forward to Leo was super helpful! He spent quite a bit of time with me answering questions and providing options. I love my Toyota purchase and look forward to buying another vehicle from Leo in the future. Thanks Leo and the team at North Bay Toyota! More

Leo Vaserbakh, Product Advisor and Dealership are Great Yesterday, for the first time ever, I signed a lease for a 2016 Rav4. Leo was very professional, patient, and thorough explaining everything regardin Yesterday, for the first time ever, I signed a lease for a 2016 Rav4. Leo was very professional, patient, and thorough explaining everything regarding the vehicle and lease. He spent a very long time with me and made sure I was completely satisfied with the lease and vehicle. I left the store feeling very confident that I have the best vehicle and agreement. Thanks Leo. More

Outstanding!!! North Bay Toyota is a like breath of fresh air. Over the years, they have consistently ensured a satisfying experience, from Sales, to Parts and Servi North Bay Toyota is a like breath of fresh air. Over the years, they have consistently ensured a satisfying experience, from Sales, to Parts and Service. I couldn't count the number of times over the years they've gone above and beyond to help me in a very timely and efficient way. Can't say enough about these guys, they're..., well, Outstanding! More

Excellent customer service Excellent customer relations, great experience dealing with Leo Vaserbakh who went above and beyond to make sure I was explained every detail of the v Excellent customer relations, great experience dealing with Leo Vaserbakh who went above and beyond to make sure I was explained every detail of the vehicle and all the details of the deal we made. He ensure the timely preparation and delivery of my vehicle in immaculate condition. More

What a great Team! Just purchased a "new to me RAV4"! What a change from my Camry! Although I miss some of the Camry features, I find the RAV handles easily and I feel Just purchased a "new to me RAV4"! What a change from my Camry! Although I miss some of the Camry features, I find the RAV handles easily and I feel safe and confident driving it. I would like to thank Paul Meyers and Jason Harvey for detailing the old Camry for their newest client, my niece. She is loving her “new” wheels and I know that the Camry won’t leave her stranded. The detailing made it look beautiful and, as promised, brand new! Thank you North Bay Toyota Team! A job well done…and 2 very happy customers as well! More

Great caring people ! I brought my 13 year car in to get checked and apparently it was a death trap. I kinda figured as much because the floor was rusting out, car didn't w I brought my 13 year car in to get checked and apparently it was a death trap. I kinda figured as much because the floor was rusting out, car didn't want to start some days, the tail pipe extension was dragging behind it, the headlamp was fried, etc. They knew I needed a vehicle and they found me a manual Toyota Matrix, which is a step-up from the Echo at an amazing price! They did all the paperwork, drove me around, I ate apples and pears and drank tons of coffee while I waited. I paid cash and drove home with my new (to me) car the same day! So happy! I really dodged a bullet there. I feel super safe in my new (to me) car. The value of Toyota's customer service far exceeds the price of my car. More

Great dealership, great salesman, Have had bad experience at other dealers in the past, but this was a great experience. Worked with me to find a vehicle that met my needs and my budg Have had bad experience at other dealers in the past, but this was a great experience. Worked with me to find a vehicle that met my needs and my budget. Modern dealership and great service. Leo was very helpful and kept in touch, but not overboard on following up. Dawn was very helpful in explaining warranty options without being too pushy. More

good service My wife and I were looking to change vehicles and had talked to Leo about a couple of used Rav 4's they had. When we went there to have a look, the mo My wife and I were looking to change vehicles and had talked to Leo about a couple of used Rav 4's they had. When we went there to have a look, the model we were interested in had been sold, but Leo showed us a similar model and did an excellent job of arranging the trade in and purchase on the same day. The finance manager Dawn Moffat was friendly and easy to deal with and we were on our way in our new to us vehicle in a couple of hours. Leo and Dawn were good examples for their dealership. More

Exemplary Service My wife and I went to Honda, Ford, Hyundai, Mazda, Kia and even MyCar. Service was hit and miss, at least with the salesmen we dealt with (Mazda was e My wife and I went to Honda, Ford, Hyundai, Mazda, Kia and even MyCar. Service was hit and miss, at least with the salesmen we dealt with (Mazda was excellent, but the vehicle was not what we were looking for). Right away we noticed a difference with Leo Vaserbakh, when we arrived for our called ahead test drive, he had two vehicles warmed up; the one we asked for, plus another used version. Instead of downplaying the value of our trade in, he insisted they would take it, even though it needed a lot of work. He went to the garage to appraise the vehicle, and went an additional time to pick up the ownership for us. He threw in two upgrades we had talked about at no extra cost as part of the deal. After purchasing the vehicle he took his time showing us the various features of the car. Lori, the woman in finance was also fantastic. No pushiness, just helpfulness. Awesome. Plus unlimited free car washes? Yes please. More