North Bay Toyota

Good and timely service Took my Rav4 in for regular servicing, which was to take 2 hours. Arranged to be transported to mall for 1.5 hours. Transport was there to pick me u Took my Rav4 in for regular servicing, which was to take 2 hours. Arranged to be transported to mall for 1.5 hours. Transport was there to pick me up from the mall right on time, as requested. The vehicle was ready exactly when it was supposed to be. As I am from out of town, this was important to me. Great job. More

excellent service I have been dealing with North Bay Toyota since 1994,the service has always been excellent and continues to be today. Tim Falconi and his staff treat I have been dealing with North Bay Toyota since 1994,the service has always been excellent and continues to be today. Tim Falconi and his staff treat their customers with respect and honesty, it is a pleasure to deal at North Bay Toyota. james L. More

They wash your car too! I have owned GM's my whole life and have been very satisfied with my vehicles. I decided this time to go with Toyota! Love it! I feel like I own a sol I have owned GM's my whole life and have been very satisfied with my vehicles. I decided this time to go with Toyota! Love it! I feel like I own a solid, safe vehicle. Amazing service department. Fast and efficient. More

Not impressed On Tuesday 13th November at 10:00 am took my 2018Tundra in to have air bag sensor replaced due to recall. Also requested oil change and regular mainte On Tuesday 13th November at 10:00 am took my 2018Tundra in to have air bag sensor replaced due to recall. Also requested oil change and regular maintenance if possible. Advised that it would not be ready until 3 pm. 3 pm came and I had not received a call that it was ready. I was called at 4:10 pm advising my vehicle was ready. Attended dealership and employee was on phone talking to a customer and then left to see if she could find who had called the customer from I believe. Returned and then proceeded to serve another customer who had just walked up to the counter. I have been a Toyota customer for a long time and was not impressed with the service department. A courtesy call would have been appreciated advising that my vehicle would not be ready at 3. More

Good service My wife and I bought our 2018 camry from Roberto and Paul Myers in the spring and have loved our new ride imensly. Just had our first oil change and t My wife and I bought our 2018 camry from Roberto and Paul Myers in the spring and have loved our new ride imensly. Just had our first oil change and tire rotation done, and the time frame and communication was excellent. Great job guys. More

Everyone was awesome! Service was excellent. Customer service was awesome. Recall will be followed with. Car was washed before pick up. Always a pleasant experience when de Service was excellent. Customer service was awesome. Recall will be followed with. Car was washed before pick up. Always a pleasant experience when dealing with this car dealership. More

Prompt and courteous as usual Had my winter tires installed. Was in and out in 45 minutes. Fast and courteous service. Will be hard to buy anotehr car or get my Venza serviced anyw Had my winter tires installed. Was in and out in 45 minutes. Fast and courteous service. Will be hard to buy anotehr car or get my Venza serviced anywhere but North Bay Toyota, Thank you North Bay Toyotata More

Great service Have purchased 3 vehicles from North Bay Toyota, all through Shane Grant, who has been exceptional to deal with. Have been very pleased with the prese Have purchased 3 vehicles from North Bay Toyota, all through Shane Grant, who has been exceptional to deal with. Have been very pleased with the present service staff. Ray Brunette More

Great service. I'm on my second vehicle from North Bay Toyota and I am still amazed at how consistently friendly, courteous, and helpful they are! On my last visit, I'm on my second vehicle from North Bay Toyota and I am still amazed at how consistently friendly, courteous, and helpful they are! On my last visit, Kevin took great care of my vehicle and Karen in parts was spot on communicating the timeline for my service and making sure the right parts are there when they need them. More

So Efficient I was given a courtesy phone call reminder of an oil change and service that was due on my 8year old Toyota (purchased through this dealership new) & I was given a courtesy phone call reminder of an oil change and service that was due on my 8year old Toyota (purchased through this dealership new) & decided to try the online booking option. I was very happy to see I could get booked in the very next day, and the dealership not only sent an email confirmation but also a reminder call! Every employee is prompt, informative, helpful and courteous. I need a pickup and drop off and they were right on time. The free car washes are such a smart way to keep happy Toyota customers for life. More