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North Bay Toyota

North Bay, ON

4.9
758 Reviews

640 McKeown Ave

North Bay, ON

P1B 7M2

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758 Reviews of North Bay Toyota

May 01, 2021

Did not tell me the machine to reset my tire monitor was not working on 29 April 2021, I returned on 30 April 2021 and was told to call back Monday to see if machine was fixed so I could have the my tire m More

by douglas.warwick
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Julia
May 17, 2021 -

North Bay Toyota responded

Hi Doug, We strive to do our best, and your satisfaction is really important to us. We have relayed your comments to our team, and hope this will not happen again. Your feedback is appreciated. FYI, you can come in anytime as we now have a 2nd tool to address those issues. If you would like to discuss further, please contact Peter at 705-474-9991. Thanks

April 25, 2021

Excellent service! Needed a ride home and a pick-up to get my car. Very accommodating. Lovely gentlemen driving the shuttle. Thank you very much. More

by diannecerka7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know the names.
April 23, 2021

Excellent service experience with great desk service and a special shout out to Roberto Tignanelli for the guidance as my hubby was detained and could not bring the car in! Thanks everyone for your help, al More

by Jeanjine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Great new young man and patient trainer and of course our great salesman Roberto Tignanelli
April 14, 2021

It is always a pleasure dealing at north bay toyota .very friendlily staff and knowledgeable. I would recommend to anyone.had my vehicle serviced and back to me in very good time. More

by verardi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LYNN
March 29, 2021

It was a bit of a shock at the replacement parts...but the service was very good with Lynn ..thank you for the service...th More

by greg_geo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynn betts
March 27, 2021

Recall for fuel pump replacement went very well----no gas smell as the tank was at one quarter tank as requested. Car seems to have more pep and no hesitation now..Will see in the future if gas mileage is be More

by bluckett
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service Dept.
March 22, 2021

Courteous and friendly - great customer service. Had. Courteous and friendly - great customer service. Had. my vehicle serviced and back to me before original estimated return. They were very helpful More

by robertj.brooks.rb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kat
March 19, 2021

Excellent customer service, exceeded expectations! The Excellent customer service, exceeded expectations! The waiting area was bright and comfortable, with adequate social distancing space for everyone, More

by randman16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynn Betts
March 12, 2021

Recall problem solved. Had an issue with gas smell but was quickly cleaned up. Love Toyota’s service group. My fault with gas smell as gas tank should have been much emptier. Haven’t driven too much due More

by carole604
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service rep and techician
February 28, 2021

Fast and friendly service.Kat was friendly and helpful Fast and friendly service. Kat was friendly and helpful Shuttle driver was excellent. The service was done quick and I was taken to and from wor More

by Christine/Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kat was Service adviser
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