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North Bay Toyota

North Bay, ON

4.9
758 Reviews

640 McKeown Ave

North Bay, ON

P1B 7M2

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758 Reviews of North Bay Toyota

August 30, 2021

great dealership ! I've been coming from out of town for many years to deal here. would definitely recommend. very professional. you cant beat a Toyota ! More

by chleveille
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane, Suzie
August 29, 2021

Very efficient and friendly service. Always very accomodating. I have been dealing with Mike Stronach for several years now and he has always been very pleasant to deal with. More

by rod.bilz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Stronach
August 23, 2021

From the purchase to the service, I have nothing but good things to say! I had issues with one tire losing air because of a small nail and they fixed it in a timely fashion. Unfortunately we ended up needing More

by stefstgeorges1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick and shuttle driver (sorry :( don’t remember his name)
August 22, 2021

I have to say that the work was done well, and in a timely fashion. I would recommend this dealership for sales or service any time. More

by Roman1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
August 20, 2021

Mike and the dealership we great to deal with. We were slow putting the deal together and Mike was patient and worked with us to get it done. More

by Shaun Rowe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Stronach
July 20, 2021

I acquired a flat tire on Toyota Prius on my drive into town. I phoned to get it fixed and dropped it off immediately since it kept losing air every time I filled it up. Even though the appointment was bo More

by Transit90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate?
July 09, 2021

2017 rav 4 glove box problem for about 2 years .Had it looked at at least 5 times since . Should have been covered under 3 year 60000 km warranty. Never properly fixed at the time now i am told it is not More

by ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
unknown
June 21, 2021

Good morningI understand the Covid protocols and the Good morning I understand the Covid protocols and the need to sit outside while your vehicle is being serviced. However, sitting in the wash bay, try More

by Norm
Recommend Dealer
Yes
Employees Worked With
Not sure
June 02, 2021

Service is less than ideal. Repeating the same thing to correct account info. No way to leave message about needing an appointment. Which I tried because app isn’t great. Only to leave a message during bus More

by northpoll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Can’t recall
Jun 21, 2021 -

North Bay Toyota responded

We are sorry to hear about your experience trying to book an appointment after hours. We usually need to confirm appointments during business hours so we can obtain details of what you may need completed. However, There are a few quick ways to reach us via online methods. For routine services, you can book directly online by creating an account through the Parts & Service tab https://www.northbaytoyota.com/en/form/service-appointment/5. You can also reach out to us on Facebook anytime and someone will try to respond as quickly as possible. By phone, you are definitely best to contact our Appointment Coordinator Kate directly 705-845-2381. Hope this helps, but if you have any questions please contact Peter at (705)474-9991.

May 08, 2021

I leased my vehicle from Toyota in 2017 had excellent service until this last year. I have brought my car in half a dozen times in the last year for the same issue. They drive it for 2km to and from the More

by alyssat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Peter/Lynn
May 17, 2021 -

North Bay Toyota responded

Hi Alyssat, We understand your frustration and will do everything we can to correct this issue in a timely manner. If you would like further clarification, please contact Peter at (705)474-9991.

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