Newmarket Nissan

Great buying experience I went into infinity to replace my car (G37X) with the New Q50, I met Melissa & Josh, Melissa, was very knowledgable and attentive, Even though bu I went into infinity to replace my car (G37X) with the New Q50, I met Melissa & Josh, Melissa, was very knowledgable and attentive, Even though buying a new car can make you anxious and be extremely stressful ( which I was) Melissa & Josh were great through it all, made everything perfect and were extremely patient, Every question Melissa answered with ease making my decision an easy one, She is very personable, Easy to talk to and had an amazing personality! I will definitely be seeing her again with all my car buying needs in the future!! Thanks again Melissa for a great car buying experience! and thank you Josh for the laughs and your help! your both amazing!!!!, I left happy feeling amazing about my purchase, you both rock!!! Gwen K More

Not good We were supose to receive incentive and didnt receive when supose to! 4 days later, still havent received.. I just wish things would have been ready a We were supose to receive incentive and didnt receive when supose to! 4 days later, still havent received.. I just wish things would have been ready and organised... And they werent. What was important was ONLY the sale of a vehicule. More

Great people selling amazing cars So I went in to Newmarket Nissan In October to ask questions about buying a 370z and I met Frank he was so patient With me and answered all my qu So I went in to Newmarket Nissan In October to ask questions about buying a 370z and I met Frank he was so patient With me and answered all my questions spend 40 minutes with me even though I had no intentions of buying anything that day but I really gained a lot of respect for him and in November returned to put a down payment on a 370z nismo even though I could not pick it up until April he walk me through the whole process and was very helpful and understanding even when I had to Delay the pick up everyone at newmarket Nissan was so helpful and once I was ready to pick it up they give me a fantastic deal and and Frank took the time to show me everything the car had to offer and made sure I understood all the car can do I love my new 370z and would and will buy another car from newmarket Nissan thanks again Frank and the whole team:) Ricky Dawson More

Worst car purchase experience Went into the dealership to buy an Infiniti QX60. Sales process was OK (salesman was Frank Tatone) and was taken to the finance office. I had no inter Went into the dealership to buy an Infiniti QX60. Sales process was OK (salesman was Frank Tatone) and was taken to the finance office. I had no interest in buying any of the 'add-ons' and informed the finance contact (part of Crystal Ursuliak's team) who proceeded to tell me that he had a 'legal obligation' to tell me about their products. I knew this was garbage but I let him have his say. He then pushed me into buying the full offerings on the basis that their cost would be deducted from the final price I had just negotiated with the sales team. I was dubious but agreed - he brought me the final invoice, told me to sign - when I noticed the costs were naturally added on top. When I pointed this out his reaction was 'not sure what happened there' and took them off with no further comment. Complete con. I called Crystal Ursuliak around 8 times the following day to explain what had happened and didn't get a single reply. I spoke with Brian Ellis (management team) about the incident who said he would look into it and get back to me - no follow-up. Finally called Macon Doublet (GM) before I reported the dealership to OMVIC - he was sympathetic to the issues and offered a $500 courtesy gesture which was the saving grace from the whole episode. On the day I went to pick up the car, I got a call from the same finance person saying the car wouldn't be ready until the afternoon...10 minutes before the appointed pickup time (I had already driven 40 minutes to get there). Then I got a call saying it wouldn't be ready for a week. When I finally got the car it was missing car mats that had been advertised as part of the car and had scratches that were agreed to have been removed before delivery. Overall - glad that the debacle is over, not impressed that I was lied to by the finance team (Crystal Ursuliak team) and Brian Ellis. Easily the worst experience I have had purchasing a vehicle and of naturally would not recommend the dealership nor purchase from them again. Disappointing, More

Juke monster Great customer service and support, old management was bad, but new management is fantastic.I have been in the customer service industry and Shahyad w Great customer service and support, old management was bad, but new management is fantastic.I have been in the customer service industry and Shahyad was a great sales and service rep Thank you Shahyad More

Great Deal Great Sales Person Super experience visiting Newmarket Nissan on several occasions to determine best vehicle for my wife. We test drove a few vehicles before making a Super experience visiting Newmarket Nissan on several occasions to determine best vehicle for my wife. We test drove a few vehicles before making a decision on the Rogue. We dealt with Peter everytime. Peter was patient during our search and answered all our questions about the cars , never once asking if we were ready to negotiate or make a deal. He was very professional and pleasant to deal with. We will recommend Peter for sure. More

Blown away The vibe at Newmarket Nissan is so inviting . Wonderful staff, Mike A, Nicole ,Peter , Dwayne and of course Jack. They made buying my sisters first ca The vibe at Newmarket Nissan is so inviting . Wonderful staff, Mike A, Nicole ,Peter , Dwayne and of course Jack. They made buying my sisters first car a wonderful experience being so honest and helpful . Every step of getting this car was just great ! More

Amazing. As soon as I walk in I was greated , most dealers discourage talking to my self only because of my age but they were amazing , I test drove a 370z an As soon as I walk in I was greated , most dealers discourage talking to my self only because of my age but they were amazing , I test drove a 370z and was never pressured once to buy it what is amazing for them to do that'd More

Looking for a truck .. Stopped in at Newmarket Nissan to check out the Frontier We were introduced to Melissa who was very knowledgable and attentive to our needs. Even th Stopped in at Newmarket Nissan to check out the Frontier We were introduced to Melissa who was very knowledgable and attentive to our needs. Even though we indicated we were Just at the research stage, Melissa treated us with respect and provided all information as we test drove the vehicle. Melissa is intelligent, attentive and knowledgable about the vehicles. She followed up and was NEVER pushy. A great experience!! More

Great Experience Melissa was a wonderful advisor. She was very cordial and knowledgeable about the Nissan Pathfinder. She always answered any ?'s and was readily avai Melissa was a wonderful advisor. She was very cordial and knowledgeable about the Nissan Pathfinder. She always answered any ?'s and was readily available to me after the sale. I would certainly recommend her to anyone looking to buy a Nissan.. More