Motor City Chrysler

Friendly Receptionist, Terrible Service Staff I'll give 3 stars only because the receptionist in quick lube was very pleasant and friendly. Brought my new (3 month old) van in for an oil change to I'll give 3 stars only because the receptionist in quick lube was very pleasant and friendly. Brought my new (3 month old) van in for an oil change to the "quick" lube and waited 90 minutes for it to be completed. There was one car ahead of me that was already on the service hoist, so a 90 minute wait was completely unwarranted. The oil change receptionist was friendly however the service tech was far from personable. He enjoyed a sandwich and a coke while changing my oil, failed to use seat covers and floor covers resulting in greasy hand marks all over my leather seats and steering wheel. I mentioned this to the receptionist who told me that they have been reprimanded before about this in the past. Needless to say, I'll be frequenting a different venue for oil changes from this point on. Buying the van was awesome and the sales staff was fantastic. The quick lube service end needs a lot of work. More

Great experience love the new van Had a great experience finally have the van we alway wanted with all the features we were looking for, Wayne is a great sales rep and helped us with f Had a great experience finally have the van we alway wanted with all the features we were looking for, Wayne is a great sales rep and helped us with find exactly what we wanted. More

Gary Seeger - Great Sales Consultant We purchased a 2015 Chrysler Town & Country in July 2016. Our sales consultant was Gary Seeger. He went over and above to help us find the vehicle we We purchased a 2015 Chrysler Town & Country in July 2016. Our sales consultant was Gary Seeger. He went over and above to help us find the vehicle we were looking for. He was very professional and knowledgeable about the vehicle. He was able to answer all our questions and concerns. We never felt pressured at any time. Gary was on vacation the day we picked up the vehicle and he was there to hand us the keys. He made this experience enjoyable. We would highly recommend Gary Seeger for your sales consultant.. More

Oil change Staff very friendly and fast. Everything put on paper what was done to my jeep. Job well done, thank you. Don't like that l am made to write minimum Staff very friendly and fast. Everything put on paper what was done to my jeep. Job well done, thank you. Don't like that l am made to write minimum of 25 words in order to submit!!!! More

Regretful. Never again. Hands down the most terrible service I have ever had. I had to chase the service department with phone calls just to get basic information regarding t Hands down the most terrible service I have ever had. I had to chase the service department with phone calls just to get basic information regarding the status/condition of my truck. That's if i was lucky enough to get a call back after countless voicemail's being left. Service adviser called me to set up a rental car pick up. Meanwhile, I had already picked up my truck five hours prior as it was finished being serviced. Great to know that they knew my truck was taken off the lot. More

Great job well done!!! Wayne made us feel important.Wayne was a pleasure to deal with our new Town@Country.He did everything in a mannerly way to meet our needs.Thank you s Wayne made us feel important.Wayne was a pleasure to deal with our new Town@Country.He did everything in a mannerly way to meet our needs.Thank you so much Wayne, we are enjoying our new vehicle. More

Great Experience !!! Mr. Seeger took all my needs and wishes into consideration and worked with my financial parameters. He was professional and pleasant and helped with Mr. Seeger took all my needs and wishes into consideration and worked with my financial parameters. He was professional and pleasant and helped with the whole procedure from start to finish. The 2 year old car looks brand new and rides beautifully. Thanks Gary - great experience !!! More

Job well done Karen made use feel like our needs were important and made sure they were meet. It was a good experience, thank you for every thing. Karen made use feel like our needs were important and made sure they were meet. It was a good experience, thank you for every thing. More

Great from start to finish Ron was a pleasure to deal with in new vehicle sales and helped throughout the whole transaction. Jarrod did the final paperwork, etc... and did a g Ron was a pleasure to deal with in new vehicle sales and helped throughout the whole transaction. Jarrod did the final paperwork, etc... and did a great job. More

Good ol'fashion customer service! My husband and I had visited more than one Chrysler dealership before heading to Motor City. The others can not even compare to the level of customer My husband and I had visited more than one Chrysler dealership before heading to Motor City. The others can not even compare to the level of customer service that they offer here. Justin is one of the friendliest, knowledgeable and honest car salesman I have ever had the pleasure of working with. There was not one question he couldnt answer for us about our Cherokee. This was the first time my husband and I have ever purchased a new vehicle and I felt like Justin was just as happy for us as we were! (even more so when he got to tell us we won the bbq in a draw they were having!) We have no doubt that Justin did all he could to get us the best deal on our 2016 jeep charokee and a great price on our trade in. thank you so much Justin! More