Motor City Chrysler

Worst service in the city I purchased a 2009 grand caravan new back in 2009. The service there was horrible. I vowed never to step foot back in their doors. However I won a han I purchased a 2009 grand caravan new back in 2009. The service there was horrible. I vowed never to step foot back in their doors. However I won a hand wash and wax auto detailing certificate at a charity fundraiser for use at motor city Chrysler. I bought in my one year old ram for my "free" detailing. What I got back was a still dirty truck , there was still mud on the tube steps/running boards, there were spots on the rear quarter panels they were missed all together and the front end still was covered in bugs. Honestly my ten year old could have done a better job! The truck now has more scratches than it did before and I'm not sure what they waxed it with , but it seems as though they didn't. When I picked it up at night the person I dealt with looked it over and deemed it unacceptable and called his boss Wally right away, this was on the Friday night of the long weekend, I was told to bring it back the next week and they would redo the wash and wax. When I returned Wednesday morning and talked to Wally I was more or less told that it was "free" and I could go pound salt. Once again quality service from Windsor Chrysler! More

2016 Dodge Grand Caravan Crew Karen Girard at Motor City Chrysler was always very helpful in our interaction, ie. explaining all the details of various cars and vans, during the ti Karen Girard at Motor City Chrysler was always very helpful in our interaction, ie. explaining all the details of various cars and vans, during the time that I was making up my mind as to what car or van to purchase. I am very satisfied as is my husband with the van I purchased. More

Eric Strong ery fair and an excellent trade in.Excellent sales service by Eric strong. Courteaus not pushy . an excellent sales experience.. I'd recommend Eric to ery fair and an excellent trade in.Excellent sales service by Eric strong. Courteaus not pushy . an excellent sales experience.. I'd recommend Eric to any prospect. More

pleasant! Justin was friendly and knowledgeable. He was patient to answer all of our questions. The other staff in the dealership were also courteous and fun to Justin was friendly and knowledgeable. He was patient to answer all of our questions. The other staff in the dealership were also courteous and fun to work with. More

Very Good Jack Bryan answered all questions i had while making the decision; he was very patient during lengthy period of waiting on paperwork for financing to Jack Bryan answered all questions i had while making the decision; he was very patient during lengthy period of waiting on paperwork for financing to go through; he would check in periodically but was not pushy or aggresive about it More

Customer for life. Jarod went above and beyond on two separate occasions to help both my husband and myself get into new, safe, reliable vehicles this year. Car salesman Jarod went above and beyond on two separate occasions to help both my husband and myself get into new, safe, reliable vehicles this year. Car salesman get a bad rap, but this one made a genuine and lasting impression on me. He was honest, fair, friendly, intuitive and quiet when he needed to be to let his customers (me, my hubby AND my dad!) communicate, ready and knowledgeable in an instant to provide information as needed. He listened to my NEEDS and WANTS and helped me into something that more than satisfied both, and was more vehicle than I thought possible for myself (especially for my first NEW car!). Jarod took what could have been an extremely nerve-wracking experience, and turned it into...(dare I say it?)...FUN! I worked for Chrylser as a student in University and believe their products sell themselves in many ways, but what Jarod did was earn our trust and friendship, beyond just business.. and you just instantly get this vibe that he is a very genuine person... my family still raves about the service he has given us. I hope Motor City knows what a gem they have in him as an employee. He has earned our business for life. I wish I could give him a higher rating than the five stars possible on this site, because he deserves it. Thanks again Jarod! More

Great Experience with MCC What a great dealership! We received friendly service from the moment we walked in to the moment we drove away with our new vehicle! The staff was i What a great dealership! We received friendly service from the moment we walked in to the moment we drove away with our new vehicle! The staff was incredibly knowledgeable, and we appreciated Jack's confidence and personable demeanor. He made our experience an excellent one - zero pressure or pushiness, always willing to repeat details and explain terms in 'plain lingo'. He worked very hard to ensure we were happy every step of the way. It's clear why he was named, Rookie of the Year! You have a successful career ahead of you, Jack!!! Dealing with Ruby was truly a delight! Let's be honest, nobody likes getting their credit checked, no matter how good your credit history is. She was incredibly easy to talk to and it truly felt like we were chatting with an old friend. She was prompt with every email question and was definitely the cherry on top of a delicious experience! Thanks so much to you both! More

People who care about the customer! Jack Bryan was a breathe of fresh air to deal with. Knowledgeable and if he couldn't answer the question he asked others for help. Jack Bryan was a breathe of fresh air to deal with. Knowledgeable and if he couldn't answer the question he asked others for help. More

Jack awesome guy:) Bought a 2016 caravan last week! Jack helped us BIGTIME very friendly always available when we needed him, we had a number and he got it for us! Thank Bought a 2016 caravan last week! Jack helped us BIGTIME very friendly always available when we needed him, we had a number and he got it for us! Thanks for being such a nice guy:) also Ruby in finance is soooooo friendly! GREAT EXPERIENCE !!!!!!! More

Friendly informed staff They went over and above to get me exactly what I wanted with extras. Great friendly staff who were fast and efficient with my sale. I knew exactly wh They went over and above to get me exactly what I wanted with extras. Great friendly staff who were fast and efficient with my sale. I knew exactly what I wanted and they made it possible at a price I could afford. Thanks! More