Motor City Chrysler

Very Knowledgable, Freindly Went in for a Grease , Oil, Front End Alignment and a recall. Had a great experience. Service was quick, knowledgable, freindly. Will definetely tell Went in for a Grease , Oil, Front End Alignment and a recall. Had a great experience. Service was quick, knowledgable, freindly. Will definetely tell family and freinds and I will be back. Thanks Adrian Lavictoire. More

Finally a dealership and salesman that go the extra mile!! My wife and I have been shopping around for a new Ram...not naming no dealerships but 3 of them before motorcity had us feeling uncomfortable from the My wife and I have been shopping around for a new Ram...not naming no dealerships but 3 of them before motorcity had us feeling uncomfortable from the get go... We came upon motor city....our salesman was Justin Lamframboise/Mitch Girard. Both were awesome people.very easy to.deal with. And down to earth. ...no xx and no pressure sales speech. Which made both my wife and I feel comfortable dealing with them........they worked as a team to.get us the EXACT truck we wanted and even more options then we wanted as well..... with the same payment we discussed originally. Personally I am an extremely miticulous person and the whole team at motor city from the salesmen to the sales Manger(RON Weiler).. right to the finance manager(Bill Matchett) met our needs and were at bat for us the whole experience. . I never right reviews...but in saying that I gotta give credit where credit is due!! Thanks so much Motor City!!!! We will be seeing you again!!! More

The best saleman Justin Laframboise is a down to earth honest and hard working on what your looking for plus more top notch salesman. Would recommend him for any new o Justin Laframboise is a down to earth honest and hard working on what your looking for plus more top notch salesman. Would recommend him for any new or used vehicle purchases. More

Easy and friendly dealer Great experience with my dealer, he is funny and great sense of humour and made the transition very comfortable. Had all my paper work done in less th Great experience with my dealer, he is funny and great sense of humour and made the transition very comfortable. Had all my paper work done in less than 1.5 hours. Love this dealership and would recommend this dealership to everyone. More

Great service I recently purchased a jeep grand Cherokee from this dealership, I dealt with Wayne Rogers. Wayne is a great guy, very helpful and knowledgeable. High I recently purchased a jeep grand Cherokee from this dealership, I dealt with Wayne Rogers. Wayne is a great guy, very helpful and knowledgeable. Highly recommended. More

Great experience, great deal, great car Karen Girard and Bill Echlin went above and beyond to get me into my new Jeep. Their genuine honesty and knowledge was incredibly helpful and apprec Karen Girard and Bill Echlin went above and beyond to get me into my new Jeep. Their genuine honesty and knowledge was incredibly helpful and appreciated. I would highly recommend dealing with Motor City Chrysler for your next vehicle and I wouldn't hesitate to see Karen Girard again for my next car More

2009 Town and Country Serviced Right and Serviced Fast! The service department, in particular Bobby Stewart the service advisor, made sure that my van was serviced properly and that it was ready exactly on The service department, in particular Bobby Stewart the service advisor, made sure that my van was serviced properly and that it was ready exactly on time to allow me to get to work. Can't ask for more. More

mystery of the recurring CHECK ENGINE LIGHT! We own and love a 2012 Dodge Journey R/T. Purchased at this dealership. After several service calls that we all thought would fix the stubborn Engine We own and love a 2012 Dodge Journey R/T. Purchased at this dealership. After several service calls that we all thought would fix the stubborn Engine Light warning.(replaced (1) # 3 cylinder coil, replaced (2) spark-plugs (3) Throttle body a $1,400.00 fix in Dec.2016 and Jan.2017) Then the light came on again for the 4th time. THIS time the service department had had ENOUGH. they spoke with the powers that be at Chrysler Corporation themselves and they solved the problem by working on my vehicle for 6 days .they replaced all gaskets, 2 camshafts12 arms,12 tappets 2 actuators ,head ,filter ,core oil and filter. .They even somehow found the parts needed to complete a recall on the power steering hose and fluid we had been waiting for since JULY 2016 !!! All done at NO CHARGE . The credit goes to BOBBY STEWART> THE BEST Service coordinator in Any Dealership anywhere. BOBBY STEWART and his team of techs and mechanics went above and beyond this time . Thanks to everyone at this dealership. We have driven Chrysler products since the 1980s and thanks to this experience we will continue. Again thanks to the staff at Motor City Chrysler Windsor. Mary Karen & John. More

Easy, quick, friendly, experienced By far the best dealership ive delt with my entire life. Walking in to this beautifully renovated dealership being instantly greated by several friend By far the best dealership ive delt with my entire life. Walking in to this beautifully renovated dealership being instantly greated by several friendly faces made my experience comforting. The level of expertice roaming the sales floor youll have no problem finding the right ride for you. I personally delt with Justin Laframboise, this gentlemen made my purchase easy and im happy to this day with it. Overall if youre looking for an experienced, welcoming, honest and friendly dealership to make your purchase a breeze then this is the dealership for you. More

Awful service!!! I bought a new 2015 Jeep Cherokee Limited a year and a half ago and from the beginning have noticed a huge transmission problem along with other probl I bought a new 2015 Jeep Cherokee Limited a year and a half ago and from the beginning have noticed a huge transmission problem along with other problems with the moon roof and rust along the window. I have brought the jeep back to Motorcity Chrysler over 10 times through this year and a half to basically have been told that they could not duplicate the problem with the transmission, nothings wrong with the moon roof and they never fixed the rust until now. They told me I don't know the difference between how a Chrysler 200 and a Jeep drive so it's just me right, apparently females don't know a problem with their vehicle or how it should handle!! They did numerous software updates multiple times and handed the keys back everytime basically saying good luck hopefully this fixed the problem. Along with that they gave me a loaner with an engine problem, another loaner that was sold and nevermind bringing my jeep back I also had to return three of theirs! FCA also has been no help!! Just this last time I brought my vehicle back in they replaced the transmission and have had my jeep since November until today; not pleased about making the car payments and insurance on a new car that I havent been driving for FOUR months!!! Now I am supposed to drive it and be a test dummy to see if they fixed it and hope to God this 9speed transmission doesn't do the same or doesn't have other problems with it! Not happy about buying the extended warranty when they can't even fix a huge transmission problem for over a yr and a half!!! When the transmission pops it feels like you are stuck in gear not being able to accelerate which isn't fun should you be trying to accelerate to go onto the 401 with a truck coming so staying in the shoulder with your hazard lights on waiting for it to pop into higher gear which feels like you got hit from behind.. pretty scary when it happens and don't feel comfortable even driving it anymore. Apparently the "nice feature" with the jeep is the transmission will adjust and learn YOUR driving which makes it another issue as two of their technicians have been driving it since they put it in so i am the third person to have this transmission adjust to!!! FCA wanted me to pay a few thousand more dollars to get put in a new jeep... like I already haven't invested enough & now they want more!!! I believe the reason you buy a new car is to not have issues with it!!! Awful customer service!!! More