Motor City Chrysler

WORST CUATOMER SERVICE EVER!!! This company tells you what you wanna hear and sells you vehicles that are not in tip top shape! I bought a brand new Ram with a bed liner in it ther This company tells you what you wanna hear and sells you vehicles that are not in tip top shape! I bought a brand new Ram with a bed liner in it there's over spray everywhere there was oil stains in my door panel there were still numbers on the wheels when I picked it up written in marker I now have a banging noise in the front end of my five-month-old truck and when I put it in drive and step on the gas do rear end stutters when I phoned in to get them to look at it they were very ignorant and told me that it will cost $120 plus tax diagnostic fee are you kidding me I spend $60,000 on a vehicle and I got to deal with this also quite a few of their salesman are not professional I was told if I bought the vehicle I would receive a rebate check yeah right never got a dime if I could I would give this truck back to them and never ever ever ever buy a product from them ever buyer beware I know a lot of people read different stuff and say that everybody is so negative well this is the truth and I'm tired of Motor City Chrysler More

Leasing a ram I walked in with a lease which was almost @ the end of the term, looking into a new lease. The staff were great and helpful. They took care of existin I walked in with a lease which was almost @ the end of the term, looking into a new lease. The staff were great and helpful. They took care of existing lease and helped me get into a 2017 Ram. I would recommend this dealership to anyone looking @ a new car. Thanks again More

Great Experience - New FOB's and recall work When i called to book an appointment, the person was friendly and accomodating. When I arrived for my 10am apptmt for a new FOB and some recall work, When i called to book an appointment, the person was friendly and accomodating. When I arrived for my 10am apptmt for a new FOB and some recall work, I got served right away, and was told it would likely take most of the day. I got a call at 2pm saying it was ready. Same smooth experience on pick up, - got served right away, was handed the keys and off I went into the sunset!. More

No Call Back When a service garage get a vehicle in my opinion the service garage should call the customer since the vehicle was dropped off after hours. Should i When a service garage get a vehicle in my opinion the service garage should call the customer since the vehicle was dropped off after hours. Should inform the customer that the shop is over loaded with vehicles and it would be later after to be looked at or not at all that day. It ok to be busy but it is not OK to ignore customers because your busy. More

Wonderful service!! Bought vehicle from their tent sale and was extremely pleased with their help at getting me the vehicle I wanted at a price I wanted. They answered a Bought vehicle from their tent sale and was extremely pleased with their help at getting me the vehicle I wanted at a price I wanted. They answered all my questions and concerns and being a single woman that put my mind at ease. When my delivery date continued to be pushed back, they (Jarrod and Kathleen) reassured me and and I always felt like I made the right choice. Upon delivery finally, Jarrod was extremely helpful and went over everything from my financing to features of the Jeep. Never felt pressured, talked to me like a friend not a customer. Definitely made this unplanned purchase easier. Couldn't be happier!! More

Great service yet again! Brought my 2015 Chrysler 200 in for continuous radio issues that I know are out of this dealers hands as they do not repair the radios - just replace Brought my 2015 Chrysler 200 in for continuous radio issues that I know are out of this dealers hands as they do not repair the radios - just replace them. John was very helpful in getting my vehicle in as well as going above and beyond to remove a paint scuff that was on my rear bumper. Much appreciated that he did that as I know he didn't have to. Thank you! More

Great Experience I've bought a number of vehicles through Rick McKinney over the years. Rick is very knowledgeable, professional and easy to talk to. He works quick I've bought a number of vehicles through Rick McKinney over the years. Rick is very knowledgeable, professional and easy to talk to. He works quick to find a vehicle with your specifications in mind. Always a pleasure! More

Great service They took care of us really well and gave us a good deal on our CVP. Jarrod was very nice and answered all my questions after purchasing the vehicle a They took care of us really well and gave us a good deal on our CVP. Jarrod was very nice and answered all my questions after purchasing the vehicle as well! Thanks so much More

Great experience at Motor City Chrysler! Wayne was awesome to deal with, even with a long-distance purchase. Was treated very well by both Wayne and the management team. Highly recommended. Wayne was awesome to deal with, even with a long-distance purchase. Was treated very well by both Wayne and the management team. Highly recommended. More

Great moments with experienced staff I had awesome moments purchasing my JEEP CHEROKEE form motor city Chrysler. The professional sales team; Kathleen, Jarrod, and Bill helped me make the I had awesome moments purchasing my JEEP CHEROKEE form motor city Chrysler. The professional sales team; Kathleen, Jarrod, and Bill helped me make the right choice the met my needs. I am confident the service experience will be even richer. More