Motor City Chrysler

Service Longer than I was expecting when I arrived but added items took more time. However they were still completed efficiently and within the promised time Longer than I was expecting when I arrived but added items took more time. However they were still completed efficiently and within the promised time line. More

Peace of mind service It is always a peace of mind knowing your car is not only getting a scheduled oil change but it is going through an inspection by people who know your It is always a peace of mind knowing your car is not only getting a scheduled oil change but it is going through an inspection by people who know your vehicle. More

Motor City Chrysler Staff, sales, Wayne and Kathleen: informative, listen, patient, explaining the vehicle, pricing. Everyone in the dealership is a credit to Chrysler. T Staff, sales, Wayne and Kathleen: informative, listen, patient, explaining the vehicle, pricing. Everyone in the dealership is a credit to Chrysler. The lady in the office where I signed the sales contract was super. I was starting to not feel well and don't remember her name. Sorry. Thank-you for my wonderful Caravan, I love it. More

Love my Cherokee Trailhawk!! Wayne Rogers is the best salesperson, he treated us with respect and was honest. He made our purchase an awesome experience. I work at FCA and I am Wayne Rogers is the best salesperson, he treated us with respect and was honest. He made our purchase an awesome experience. I work at FCA and I am familiar with the vehicle, but Wayne gave us even more information by taking us through a bumper to bumper walk through. Because of the zero-percent financing for 60 months, we decided to finance though the dealership. This process was painless as much you can expect it could be. When we picked up the car Wayne spent almost 30 minutes with the car explaining the key features. We are very pleased with the Cherokee Trailhawk and Motor City Chrysler. More

Sound system I just purchased a used Journey a little over a week ago and the sound system went after the first few days. I called the service department and they I just purchased a used Journey a little over a week ago and the sound system went after the first few days. I called the service department and they had me in and out with the diagnosis in under 2 hours and will be installing a new system by the end of this week. Kudos! to the service department. More

Losing faith in Chrysler products. In the spring, we brought our vehicle in because of intermittent electrical issues. We paid for electrical diagnostics. The TIPM was suggested to be r In the spring, we brought our vehicle in because of intermittent electrical issues. We paid for electrical diagnostics. The TIPM was suggested to be replaced, which is not a cheap repair. We got it done and paid quite a bit for the repair. But now it is autumn and the weather has gotten wet and rainy/snowy again, and the exact same intermittent electrical problems are occurring, leaving us stranded occasionally and unexpectedly. I admit I was feeling like we were ripped off back in March, but now I'm starting to feel like my Jeep is just a lemon. The service manager has left me an open door to bring in the vehicle next time it is displaying odd electrical behaviour. I wish the Chrysler Corporation would step in and replace/repair my Jeep, considering even their most competent technicians can't seem to pinpoint the problem, mostly due to the intermittent nature of the unusual electrical problems. Because now I feel like this is a manufacturing fault. More

had first oil change on new jeep. kim was great fast service , enjoy going there and looking at new cars . see them in a few months to do it all again thanks kim .. and wayne st loui kim was great fast service , enjoy going there and looking at new cars . see them in a few months to do it all again thanks kim .. and wayne st louis . More

Awesome service! Karen Girard was honest, professional and kind. Buying the right vehicle is a very important decision and can be at times stressful! Thank you again Karen Girard was honest, professional and kind. Buying the right vehicle is a very important decision and can be at times stressful! Thank you again! Karen and Bill. More

Quick and fair service I've been bringing my fleet Ram C/V for routine service regularly. Even though the van wasn't acquired here I felt like a member of the family. I plan I've been bringing my fleet Ram C/V for routine service regularly. Even though the van wasn't acquired here I felt like a member of the family. I plan to bring my non-Chrysler vehicle here for service! More

Quick Lube Service Kim Lajoy is very knowledgeable and thorough; she has command of her position and communicates very, very well with the client and the technicians. S Kim Lajoy is very knowledgeable and thorough; she has command of her position and communicates very, very well with the client and the technicians. She has a good rapport with the technicians who make sure your vehicle gets taken care of in a timely fashion. More