Motor City Chrysler

Oil change I was not impressed with my visit. The man doing the oil change was rude and short with me. When I went into the waiting area I encountered a lady at I was not impressed with my visit. The man doing the oil change was rude and short with me. When I went into the waiting area I encountered a lady at the counter who was the same way. No one asked me about anything. And she informed me as I paid for my $50 dollar oil change that i "didn't even need one yet". Well that's great to hear AFTER you've recived a service More

Superb customer service and attention to detail! I was thoroughly pleased with my experience at Motor City Chrysler, particularly sales associate Wayne Rogers, who went to great lengths to acquire a I was thoroughly pleased with my experience at Motor City Chrysler, particularly sales associate Wayne Rogers, who went to great lengths to acquire a unique vehicle for me that was particularly difficult to obtain. The overall experience was excellent, and I would highly recommend the dealership to anyone seeking a quality vehicle with a friendly service atmosphere. Dr. J. Hodgins More

My car needed two new parts which Ryan ordered. Ryan was very friendly and ordered the parts for my car. I will be back when they come in. He has waited on me before. He has always been helpful and Ryan was very friendly and ordered the parts for my car. I will be back when they come in. He has waited on me before. He has always been helpful and friendly. He is a real asset to this company. More

service review today, at motor city, I had very friendly, good service. Robert was very nice and explained all that was going to be done to my car. I received a today, at motor city, I had very friendly, good service. Robert was very nice and explained all that was going to be done to my car. I received a ride home and both drivers were also polite and friendly. the lady at the cashiers office was also nice. thanks, jo-anne mellian More

Great experience Greg L. Had a great experience at motor city chrysler and Jarrod was a very helpful salesman. He went above and beyond for me and i really appreciate Greg L. Had a great experience at motor city chrysler and Jarrod was a very helpful salesman. He went above and beyond for me and i really appreciated it. Highly recommended!!! More

AWESOME! It was a seamless transaction to purchase a new Dodge mini van through Karen Girard on November 3rd at Motor City Chrysler. The 2016 Canada Value Pack It was a seamless transaction to purchase a new Dodge mini van through Karen Girard on November 3rd at Motor City Chrysler. The 2016 Canada Value Package van is an amazing value and Motor City Chrysler is lucky to have such a good sales person on staff such as Karen. I had only stopped in for a test drive to see what all the hype was about with the mini vans and actually ended up buying the van that Karen put me in for the test drive! Being a union dealership also helped my decision to do business at Motor City Chrysler as I also am a construction union member. Dan More

Awesome Jarrod funkenhauser was very helpful. He made the experience of buying my first car enjoyable, and stress free. He was also very thorough with explai Jarrod funkenhauser was very helpful. He made the experience of buying my first car enjoyable, and stress free. He was also very thorough with explain everything. I also really liked that he gave his honest option, and was not only in it to sell a car. More

Excellent customer service I received excellent customer service and from Motor City Chrysler. Thanks for all of your assistance and support Karen! I love my Chrysler 200! I am I received excellent customer service and from Motor City Chrysler. Thanks for all of your assistance and support Karen! I love my Chrysler 200! I am very satisfied with my purchase. More

Dropping the ball left and right My overall experience with Motor Cityhas been far from sarisfying from the beginning. From delivery to following through with what was promised. Came My overall experience with Motor Cityhas been far from sarisfying from the beginning. From delivery to following through with what was promised. Came in now to install the remote starter that was supposed to be in when I purchased the vehicle. Purchased the vehicle back in August. The vehicle also came with micro scratches on the mirrors. Back in september the remote starter part came in and I dropped of car for installation and was told they would install new mirrors. Got a loaner car, and before I got back to work there was a message that they had ordered the wrong part for the remote starter and it would take couple of weeks to come in. It took almost an entire month and ended up setting up the time for this past Friday at 8:30. I reminded Ryan (he was always very very friendly and helpful) twice about the mirrors, both at drop off and over the phone. Near 4:30 he called me informing the car was not ready yet and I would have it back the next morning. I said it was fine (what other option did I have?? I had to reschedule plans with family as they wouldnt fit in my loaner car, as planned for that morning (I was given a 200). I called around 9:30 to follow up, and though it was not ready they were aiming for 10:30. I got the call around 10 and went to pick up the car. I tested the starter fine, BUT THE MIRROR WERE NOT DONE!!! Then the sales manager requested installation right away. He informed me it was done. I went to see it, they did the wrong mirrors... Sales manager had the service person take the mirror off a new vehicle. Finally had my car done after this ordeal... Not impressed at all. Wasted so much of my most precious resource (time) on getting what I paid for. More than 2.5 months.... More

Recall and Automatic ignition installed My wife and I have been bringing in our 2 vehicles to this dealrships for a year now and i have nothing but great things to say about the experience. My wife and I have been bringing in our 2 vehicles to this dealrships for a year now and i have nothing but great things to say about the experience. We actually bought our used 2010 Dodge Caravan from you guys becasue Carlyn Bistany although she works in service she was aware we were looking and found the van we evetually purchased, it has turned out to be a great vehcile. This past week i decided to have a automatic ignition put in for my wife, i brought in my van and as usual was greeted with a smile and ask if i needed a lift home. It was installed quickly and for a reasonable price. I will continue to do business wiht this dealership. Keep u the great work. More