Mississauga Toyota

Excellent service My car required service and had to remain there over the weekend. Ed the mechanic took the time to answer my questions that Friday evening even thoug My car required service and had to remain there over the weekend. Ed the mechanic took the time to answer my questions that Friday evening even though it was time for him to leave - not rushing me at all. The shuttle was no longer available. Bryan my service rep stepped up and offered to drop me off at home on a Friday evening when everyone is typically in a rush to go home. They both understood the concept of customer service. This has been my experience at Toyota since I purchased my car seven years should. Thank you! More

fast service Service was fast as they completed work within the time frame that was estimated. Seating area is comfortable place to wait for service to be complete Service was fast as they completed work within the time frame that was estimated. Seating area is comfortable place to wait for service to be completed. More

caring care about the car, yes great. But you also care about the customer and therr needs great. Thanks for the caring experience. care about the car, yes great. But you also care about the customer and therr needs great. Thanks for the caring experience. More

Service Helpful,friendly service. Open and willing to assist with questions and concerns. Pleasant environment to come to. Helpful,friendly service. Open and willing to assist with questions and concerns. Pleasant environment to come to. More

Positive experience I felt that I am treated well and valued.I took half day off for this service but service was done earlier than I thought. I felt that I am treated well and valued.I took half day off for this service but service was done earlier than I thought. More

Excellent My last service encounter with this dealer was very satisfactory. The service advisor John Bates was outstanding.. The time they took to look at the p My last service encounter with this dealer was very satisfactory. The service advisor John Bates was outstanding.. The time they took to look at the problem which I mentioned to them and to rectify it is commendable though I have to spend almost three hours at the location. I believe my time was not wasted. So big thank you for John plus other stakeholders who attended to my car. More

Great Service The service that I received was prompt. The representative that worked with me was courteous and very pleasant. It has always been a positive and pl The service that I received was prompt. The representative that worked with me was courteous and very pleasant. It has always been a positive and pleasant experience to work with George. More

Why need a title During my visit, he was very kind, and dealing with custom in professional manner. Thanks John. During my visit, he was very kind, and dealing with cu During my visit, he was very kind, and dealing with custom in professional manner. Thanks John. During my visit, he was very kind, and dealing with custom in professional manner. Thanks John. More

Always treated well I have been coming to Mississauga Toyota for 14.5 years. I feel that I am always treated well and valued. The reason I did not give them 5 stars is be I have been coming to Mississauga Toyota for 14.5 years. I feel that I am always treated well and valued. The reason I did not give them 5 stars is because the last twice I have had to wait on site longer than expected from the estimate to fulfill the appointment even though I had an appointment and nothing unexpected came up. More

A positive service experience The service took longer than originally indicated, but that was due to an unexpected problem found in the front drive unit. Bryan explained the probl The service took longer than originally indicated, but that was due to an unexpected problem found in the front drive unit. Bryan explained the problem in a clear and unambiguous manner, and I sincerely appreciate his excellent efforts in keeping the cost down. I had planned to stay, but with the extended service time, a prompt shuttle service was arranged, in both directions. I have been a quality engineering manager for almost 30 years, and teach post-secondary courses in quality management, so my evaluation criteria is perhaps more stringent than most, but overall, it was a positive experience. More